AI Medical Scribes in Primary Care Report
This research report examines Al scribes’ role in Australian general practice, exploring real-world experiences and the potential to reshape both the clinician and consumer experience.
The integration of artificial intelligence in healthcare continues to evolve, bringing a range of transformative technologies to clinical settings across Australia. Among these, Al medical scribes are gaining traction, promising to alleviate administrative burdens on general practitioners (GPs) while enhancing documentation accuracy.
This research report examines Al scribes’ role in Australian general practice, exploring real-world experiences and the potential to reshape both the clinician and consumer experience.
The authors of this report, Dr Meg Tonkin and Nicole Jess bring together their shared expertise in human-centred innovation and strategic design with individual expertise in social robotics and clinical healthcare to delve into how Al scribes might redefine traditional healthcare interactions.
This report aims to be an essential read for healthcare leaders, policymakers, and clinicians seeking to understand the real-world application, potential challenges, and initial benefits of Al in primary care. Readers will gain a foundational understanding of the impact of Al scribe use on health appointments, highlighting its role in shaping the future of consumer-centred healthcare.
- Communities
- Digital Services and Customer Experience
- Region
- Australia
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