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Innovate VIC Insights

Case Studies
Members-only insight

Public Sector Podcast: A case study in turning a crisis into an opportunity for digital servicing

Transforming legacy systems, service delivery and UX with the Magistrates’ Court of Victoria
Jordan Mullins Jordan Mullins
Digital Services and Customer Experience
1 Sep 2024
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Interviews

What's Driving Innovation in the Victorian Public Sector?

In conversation with Amy Abbott, Regional Sales Manager, Cornerstone onDemand and Paul Ventura, CEO, Collagis
Jordan Mullins Jordan Mullins
Digital Services and Customer Experience
12 Aug 2024
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Interviews
Members-only insight

Engineering Innovation with the Citizen Experience in Mind

with Nikhil Patinge, Director - WoVG Digital Integration Services, Department of Government Services
Jordan Mullins Jordan Mullins
Digital Services and Customer Experience
10 Aug 2024
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Interviews
Members-only insight

Victoria's Competitive Advantage and Innovate VIC Insights

with Su Jella, a Top 25 Analytics Leader in Australia and VP for the Women's Tennis Foundation
Jordan Mullins Jordan Mullins
Digital Services and Customer Experience
3 Aug 2024
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Interviews
Members-only insight

Creating an Environment Ripe for Innovation in the Public Sector

Insights on the ground from Innovation VIC
Jordan Mullins Jordan Mullins
Digital Services and Customer Experience
3 Aug 2024
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Case Studies

Public Sector Podcast: A Case Study in Delivering Proactive Care with AI and Advanced Analytics

The Tools Saving Lives in the Victorian Health System with Lance Emerson, Deputy Secretary, eHealth, Victoria Department of Health
Jordan Mullins Jordan Mullins
Digital Services and Customer Experience
3 Aug 2024
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Industry Trends
Members-only insight

State of the Service Spotlight: Victorian Innovation 2024

Discover insights from Victoria's top public sector innovators on addressing key challenges, prioritising digital reform and innovation, and fostering cross-functional collaboration to drive successful transformation.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
23 Jul 2024
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Industry Trends

Top Government Innovators: Victoria 2024

12 Quotes from the State's Top Digital Transformation, Tech & Policy Executives
Patrick Joy Patrick Joy
Digital Services and Customer Experience
23 Jul 2024
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