Insights

GUIDES PARTNER CONTENT

How Content Design Contributes to Effective Audience Engagement

Content can make or break the user experience. So it’s worth the investment. And that’s where content design comes in.

Brett Mitchell Digital Services and Customer Experience

27 Oct 2024

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Placemaking Ideas for Community Venues

Placemaking is an essential cornerstone in community development that merges the arts and community engagement together. In this CoLab webinar, we embark on a journey to grasp the essence of …

Elle Bell General

24 Oct 2024

GUIDES BRONZE PARTNER CONTENT

Embracing Value Stream Thinking in Public Sector Project Management

By understanding and applying the value stream in public sector projects, processes can be more efficient, services can be enhanced, and the public is better served.

William Brantley General

21 Oct 2024

GUIDES PARTNER CONTENT

What is Service Design?

For people and organizations unfamiliar with the practice of service design and how it can be applied to digital transformation, imagining future physical environments or the delivery of new customer …

John Vardalos Digital Services and Customer Experience

17 Oct 2024

GUIDES

What It Means to Be a Digital Leader in Government

Digital leadership in government is about fostering innovation, agility, and collaboration to create more responsive, citizen-focused public services.

Charlie Hamer Workforce, Skills and Capability

14 Oct 2024

GUIDES BRONZE PARTNER CONTENT

Navigating Through the Fog: Understanding Anti-Value Streams in State and Local Government Projects

State and local governments need to address the anti-value stream not only to boost their productivity, but also to restore and preserve the confidence of the public.

William Brantley General

26 Sep 2024

GUIDES PARTNER CONTENT