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Digital Services and Customer Experience
On Demand: Innovate NZ 2021 - Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of NZ
Hear Insights from Chris Lokum, General Manager People Group, Waka Kotahi New Zealand Transport Agency; McLeish Martin, Head of Client and Channel Experience, Ministry of Social Development; Darren Douglas, Group Manager of Digital Strategy and Investment, Ministry of Health; and Anita Easton, Head of Data and Information, Oranga Tamariki—Ministry for Children on 'Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of New Zealand'.
Digital Services and Customer Experience
On Demand: Innovate NZ 2021 - Exploring Collaboration and Digital Innovation in the Public Sector
Hear from Paul James, Chief Executive & Government Chief Digital Officer, Department of Internal Affairs as they explore 'Collaboration and Digital Innovation in the Public Sector'.
Digital Services and Customer Experience
On Demand: Innovate NZ 2021 - Tools, Strategies and Innovations Driving Transformation Panel Discussion
Hear from Yogi Stockler, Deputy Director of Defence Excellence (Innovation), New Zealand Defence Force; Sheridan Williams, Senior Project Manager - Performance Management Project, Oranga Tamariki – Ministry for Children; Ronel Ellis, Digital Channel Optimisation Team Lead, Digital Channel Optimisation Team Lead; and Alistair Vickers, Chief Information Officer, Tū Ora Compass Health on 'Tools, Strategies, and Innovations Driving Transformation'.
IT Modernization and Cloud
On Demand: Innovate NZ 2021 - Driving Innovation in Government through Speed & Partnership
Insights from Steven Graham, GM of Innovation & Biometrics, NEC New Zealand Limited on 'Driving Innovation in Government through Speed & Partnership'.
Digital Services and Customer Experience
On Demand: Innovate NZ 2021 - Creating a Flexible, Agile and Adaptable Digital Government
Insights from Yogesh Anand, Chief Technology Officer, Waka Kotahi New Zealand Transport Agency on 'How To Further Create a Flexible, Agile, and Adaptable Digital Government with Innovative ICT Processes'.
Digital Services and Customer Experience
On Demand: Powered by Personalisation Webinar
Considering that most critical services are now being delivered online, Government must address these deficits to ensure that all communities are able to access and engage with government services. Watch the Powered by Personalisation Webinar On Demand to explore research findings, recommendations, and expert opinions from both public and private sector experts regarding digital access and inclusion. Key Insights from Callie Barrett, Director, Innovation and Engagement, Digital and Service Design, Australian Department of Health and Clara Lubbers, Director, Digital and Service Design, Australian Department of Health.
Workforce, Skills and Capability
On Demand: The Great Onboarding Webinar
Hear from government experts as they discuss the core aspects of the employee experience that you should focus on to set your organisation apart from your competition, and allow you to navigate future change confidently.
IT Modernization and Cloud
Digital.NSW 2021 - Digital Stream Panel Discussion
Nick, Helen, Lewis and Peter sat down together to delve into how to be improve customer experience across citizen services.
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