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General
Speaker Spotlight Q&A: Gregory Spearman, Purchasing Director; City of Tampa
Gregory K. Spearman is a native of Glenwood, GA and received his B. S. Degree from Fort Valley State University, Fort Valley, Georgia, a Master’s Degree from Atlanta University in Atlanta, Georgia and his M.P.H. Degree from the University of Texas Health Science Center in Houston, TX. Having a supplier diversity program is extremely important because of the need to ensure diversity, equity, and inclusion (a/k/a DEI) in the bidding and contracting process. Small and minority owned businesses can and do perform well if there is a serious effort to de-mystify the bidding process, remove barriers that prevent them from …
Cyber Security and Risk Management
Spotlight: Securonix on Consolidation Trends
Consolidation continues to be a positive trend in the User and Entity Behaviour Analytics (UEBA) and Security Information and Event Management (SIEM) industry. SIEM and UEBA were, until relatively recently, separate technology areas, with many technology vendors active in one of those areas, but few active in both. Additionally, Security Orchestration, Automation and Response (SOAR) technology was separate and had its own set of active vendors. These technologies really belong in a single platform, in order to increase the efficiency of the component parts and system as a whole, and to reduce the cost and complexity of those technologies for …
Data, Analytics and AI
Speaker Spotlight Q&A with Sarah Truckle, Director of Program and Strategic Operations at the State of Vermont's Agency of Human Services
She has graduate degrees in both law and environmental policy from Vermont Law School. In her role within the Secretary’s Office, she leads the agency’s integration and care coordination through complex case management, directing the systems-level coordination of agency resources and community partner services. Additionally, her work integrates the Agency’s strategic operations supporting programmatic and fiscal alignment. Outside of work Sarah enjoys baking cakes and pastries, reading fiction, and walking through Hubbard Park with her two sons.
Cyber Security and Risk Management
Spotlight: Next Big Thing with Okta
The biggest trend we are seeing is the use of technology to secure and protect access to systems and peoples data. Businesses are really aware of the threat cyber security issues pose to their organizations in both terms of reputational risk and actual commercial loss. Previously this would be handled as a lower lever technology function, but today, from the board through senior management, protecting systems and access is top of mind. We do not see this changing, in fact we see it as becoming even more important as new threats emerge. The next big thing is the evolution of …
Digital Services and Customer Experience
Speaker Spotlight Q&A: Wendy Geller, PhD - Division Director, Data Management & Analysis, Vermont Agency of Education
Wendy’s dissertation findings highlighted shifting demographics in education arenas and labor markets internationally, specific education orientations occurring across cultures, and presented thoughts on the social and spatial forces surrounding rural community viability. Since leaving academia, Dr. Geller has dedicated herself to creating the cultural, infrastructural, and operational conditions required for practicing good data science in the public sector. She lives in Montpelier, VT with her brilliant husband, Alex, their joyful son, Sylvan, and trusty companion, Sir Richard the Lionhearted Dog. Iteration, and the open expectation of failure with view to making something better, together, makes collaboration an everyday activity. It’s …
General
Spotlight Interview - Health & Human Services National Insights: Spring
For example, time stressed healthcare providers (HCPs), seeking valuable information to improve patient outcomes, are using HCP-gated product websites where chat bot technology can provide the pertinent information but has the intelligence to escalate to a ‘real’ person when needed. The increase in the number of HCP engagement channels resulted in an explosion of valuable data, for example, data to help understand which HCPs preferred which channels. AIML technology allows stakeholders to efficiently handle and extract actionable insights quickly. The COVID-19 pandemic has accelerated changes in the life sciences industry. In the next 2 to 5 years, self-service of key …
Digital Services and Customer Experience
Speaker Spotlight Q&A: Julia Wong, IT Accessibility Compliance Officer, Massachusetts Executive Office of Health and Human Services
For nearly 20 years, Julia Wong has been instrumental in addressing accessibility issues within the Commonwealth of Massachusetts through her knowledge of general accessibility standards and compliance, Section 508 of the Rehabilitation Act, WCAG2 standards, as well as testing and remediation of various forms of electronic mediums. She has contributed to the accessibility standards for the Commonwealth by co-authoring the original state standards and the Executive Office of Health and Human Services (EOHHS) Secretariat Accessibility Policy. In her current role as the EOHHS Accessibility Compliance Officer, she ensures that EOHHS agencies are creating website content and developing applications that are …
Workforce, Skills and Capability
Spotlight Interview: Jessica Bensel, CHRO, U.S. Department of Commerce - Federal HR Insights
I am the Director for the Office of Human Resources Management (OHRM) and the Chief Human Capital Officer (CHCO) for the Department of Commerce. I inform the Deputy Secretary of Commerce on all things Human Capital. My office is the strategic arm for the Department – working in Learning and Development, ER/LR, talent services, accountability, risk, safety, health, executive resources, succession planning, and more. I also teach undergraduate classes for UMGC in HR – have for over ten years now. I came to DOC in September. Prior to being at DOC, I was at DHS/USCIS and before that at the …
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