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IT Modernization and Cloud
APIs In Action: How APIs are Facilitating Open Data Sharing and Enhancing Citizen Outcomes
Application Programming Interfaces, commonly referred to as APIs, are the cornerstone of modern applications, enabling core features of complex software to be extended and integrated in many different ways. The adoption of Big Data, coupled with Federal Open Government Data initiatives around the world have driven increased use of APIs. APIs are rapidly innovating and transforming the way that organisations can deliver services and improve customer experiences. By adopting an API first digital government approach, in the public sector, these benefits manifest themselves in three key ways: Ultimately however APIs are about transparency, sharing and openness, which is how most …
Data, Analytics and AI
6 Top Tips: Embedding a Data Centric Organisational Culture
Data is king in the technological economy, but before you can unlock its potential, you’ll need the right culture. To learn more about embedding a data-centric organisational culture read on below. In the second part of the series we look at how to build the right culture to effectively harness data for informed decision making. Data has become an organisation’s most valuable asset, providing a strong foundation for decision making and citizen experience initiatives. But unlocking its true potential is more than just empowering leaders to make better decisions using insights extracted from data; it’s about embedding data science into …
Data, Analytics and AI
State of Ransomware Industry Update 2020
The increased reporting of cyber incidents among large companies in ANZ in the first half of 2020 has been clearly evident. A handful of ransomware families are dominating these attacks. It is not uncommon for many organisations to fail to report breaches, or worse, to be completely unaware that they have even taken place. Ransomware is being used for much more than just blackmail. It can be used as a diversion; first harvesting credentials for later use, and then encrypting the drive to keep IT staff occupied while the attacker covers their tracks. More recently, attackers have accomplished even more …
Cyber Security and Risk Management
Australia's Cyber Security Strategy 2020
On 6 August 2020, the Australian Government released Australia’s Cyber Security Strategy 2020. The Australian Cyber Security Strategy 2020 will invest $1.67 billion over 10 years to achieve their vision of creating a more secure online world for Australians, their businesses and the essential services upon which we all depend. It will be delivered through: Reference: https://www.homeaffairs.gov.
Data, Analytics and AI
Public Sector Big Data: Exploring Use Cases For Government Data Sets
In the next edition of PSN’s Data and Analytics Blog Series we take a look at Public Sector Big Data – what it means, why we need it now more than ever, and how three departments are already leveraging insight to drive efficiencies. Big data management generates better information and practices across a wide array of areas and is part of both Federal and local governments’ plans to improve safety, increase innovation and optimise security, helping Australia grow as a nation. With advancements in technologies such as machine learning and cloud computing, coupled with global Open Government initiatives, emerging Big …
General
Digitising and Scaling Corporate Services: Understanding the Benefits of Transformation for Government
In part two of the Digital Corporate Services blog series we take a look at how two public sector organisations are maturing, digitising and scaling corporate services, as well as the benefits they’ve achieved through transformation. Shared-services functions have a central role to play in today’s digital environment. These groups exist to streamline the management of internal processes and to assist in the quick and efficient delivery of software and services to customers as increasingly, the back-end work they perform is critical for capturing data that can then be used to create even better, more seamless front-end experiences. While corporate …
General
The Next Big Step: Digitising and Maturing Government Shared Services
In part one of the the Digital Corporate Services blog series we discuss the opportunities, challenges and benefits of maturing government shared services with emerging digital tools and how to extract greater value and increase organisational agility and flexibility by maturing these services. It goes without saying that by now every public sector department and agency is on some kind of digital transformation journey. For a long time though these transformations have been end-user or citizen-centric – whether that be a new portal to renew drivers licenses online instead of queuing in person or a self-service function to help answer …
General
Public Sector Contract Management in the Age of Covid-19
Below we take a look at what contract management actually is, and why a reworking, or indeed an implementation of, contract management frameworks is integral to successfully navigating H2 2020. It seems we can’t have a conversation these days without the dreaded ‘c’ word coming up, and while a few ‘c’ words are considered the ‘c’ word, 2020 is a standout year for one in particular – Coronavirus. Needless to say the month of March left many reeling, with every single industry impacted in some way, with those in the corporate services, supply chain and procurement space especially feeling the …
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