Public Sector Network » Insights

Search text

Members-only

Public

Reset

Content Type

Region

Communities

Public Sector Network's Insights

The process of developing a workforce plan

There are many ways to create a plan, or maybe more accurately, there are many elements that could be part of a plan. In case you missed it, last week we had an article on why workforce planning was so vital to a public organisation. “A gap analysis should then be conducted, which takes into account the current state and looks at where we actually want to be, or the desired state.” This is critical because it “shows what’s lacking.” And to overcome what’s lacking, “the next stage is consultation.” This is a more focused and narrow process than surveys …

The process of developing a workforce plan

Using automation tools to deliver measurable impact in the transport sector

The NZTA is “an evidence-based organisation,” and also encompasses a “Centre of Excellence for Research and Analytics.” Within that are eight teams based around data, research, evaluation, insights, analytics, business intelligence and advisory, designed to assist the agency to make better decisions. The Advanced Analytics and Modelling team is one of the eight teams, and their goal is to “take data as our input and find the most appropriate scientific methods, processes, algorithms or systems to help deliver insights, evidence and experience to enable decisions. We are a conduit between data and decisions, and the expectation is that this will …

Using automation tools to deliver measurable impact in the transport sector

Australia

19 Sep 2021

Whitepapers & Reports

Public

Save Rosie Fea

IT Modernization and Cloud

Harnessing interoperable technologies to facilitate end-to-end automation

Harnessing interoperable technologies to facilitate end-to-end automation Most of us, especially those who work in or around the public sector, take for granted the fact that we have access to technology and the know-how to use it. Whilst computers and the internet have changed the way so many people connect, play, and work, not everyone has the same access or ability to use the technology that for many of us is so prevalent and essential. This was especially the case during New Zealand’s COVID-19 lockdown in 2020. Some people, no matter what resources they have access to, will never take …

Harnessing interoperable technologies to facilitate end-to-end automation

IT Modernization and Cloud

Enterprise Architecture Capability with a Focus on Data, Information & Analytics

Unlike in other organisations, the CEO or chief statistician at Stats NZ is also the “government chief data steward (GCDS),” and the refresh came about because the GCDS wanted to know “what are the key data assets, and what policy or governance levers enable access and use.” New Zealand’s government enterprise architecture provides a simple structure for information and tools that support “a purposeful change and the refresh, in particular, is focussed on the data, information and analysis domains.” The refresh also came about because governments often have “good intentions and good ideas, but then priorities within the organisation change, …

Enterprise Architecture Capability with a Focus on Data, Information & Analytics

Digital Services and Customer Experience

The Importance of Workforce Planning

A people plan, a people and culture plan or an HR plan are all part of the same thing. Yet some organisations claim that they “don’t have time for such a plan, or it’s too much work.” It is true that the process to create a plan can be lengthy, but it is equally true in almost all cases that not having a workforce plan of some kind is worse. Without a strategic direction, there is a higher chance of “turnover, unengaged and unhappy employees, stress and workload pressures, increased leave, and most importantly, a lowered return on investment.” Attracting …

The Importance of Workforce Planning

How Technology is Transforming the Emergency Management Cycle in 2021

Whilst the specific models may vary, they cover the same tasks, with which technology can assist. In fact, digital transformation is already occurring across each stage of the Emergency Management Cycle to streamline operations among agencies who share a common goal; to improve safety, resilience and recovery outcomes in Australian communities during and after disasters occur. Preventative actions reduce the likelihood of a disaster event occurring, and the severity of the disaster should it eventuate. Prevention activities are ongoing, with technology helping to improve preventative initiatives across emergency management portfolios. Local governments, disaster districts and the state prepare for disasters …

How Technology is Transforming the Emergency Management Cycle in 2021

General

IoT in the Public Sector

Essentially the document and the plan have “five priority areas: institutions and governance; infrastructure funding and pricing; housing affordability and supply; climate change, resilience and the environment; and technology change and our digital future.” Although technology is listed separately, in many ways it “runs across all of the priorities, and adapting to technology is essential to lowering costs, improving services and improving infrastructure delivery.” The problem however – which in some ways is a good problem to have – is that “we’re laying down assets that have very long lifespans.” Some are “more than generational, like some of our water …

IoT in the Public Sector

General

Improving Customer Experience and Citizen Engagement in Local Government

Creating a platform to hear from the community, “to engage with us and to get buy in from them,” became a core part of the “communications and engagement strategy.” But before such a platform could be created, “we needed to communicate ‘the why’.” These days as a society “we are generally very time poor.” If someone was to engage with any service, particularly a government service or agency, they need to know “what’s in it for them and what they can gain out of it.” “We know that when people are clear about why they’re doing something, we tend to …

Improving Customer Experience and Citizen Engagement in Local Government

Australia

2 Sep 2021

Industry Trends

Public

Save Rosie Fea

…
107
108
109
110
111
112
113
114
115
…

Recommendations

Harnessing Digital Innovation: Lessons from Estonia for Advancing Canada's Public Healthcare Sector

Industry Trends 28 Oct 2024

Reimagining Governance: The 2024 G7 Blueprint for Digital Transformation

Industry Trends 24 Nov 2024

Towards Net Zero: Advancing Sustainability in Canada’s Healthcare Sector

Industry Trends 29 Oct 2024

Fireside Chat: Digitally enabled transformation in NSW Government

Industry Trends 11 Nov 2024

Let's Chat: Integrating AI, Security, and Human Values in the Digital Workplace

Industry Trends 17 Oct 2024