Insights

Access quality content from global government thought leaders




Industry Trends
Members-only insight

Innovate South Australia 2025 Key Takeaways: Digital Services & IT Modernisation

Insights on digital transformation, cybersecurity resilience, service co-design, and IT modernisation driving the future of public sector services.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
10 Mar 2025
Flag of Australia
Industry Trends
Members-only insight

State of the Service Spotlight: South Australia Innovation 2025

Discover how South Australia’s public sector is tackling workforce shortages, budget constraints, and digital innovation gaps while balancing cybersecurity, collaboration, and technology adoption in its digital transformation journey.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
7 Mar 2025
Flag of Australia
Interviews

Let's Chat: Insights From The First-Ever Chief Deputy of Innovation at the Department of Education

Must-watch for anyone interested in how technology and innovation are reshaping education, improving efficiency, and preparing students and educators for the future.
Madeson Darcy Madeson Darcy
Digital Services and Customer Experience
Public Sector Network logo
5 Mar 2025
Flag of United States
Interviews

Public Sector Podcast: Uruguay’s Digital Transformation Journey

Explore Uruguay’s remarkable journey to becoming one of the top 25 countries in digital transformation
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
5 Mar 2025
Flag of United States
On Demand
Members-only insight

Public Sector Podcast: What's next for Georgia's Transformation Technology?

Shaping AI governance for digital government services, focusing on ethics, workforce training, and responsible adoption.
Blaise Corod Blaise Corod
Digital Services and Customer Experience
Public Sector Network logo
4 Mar 2025
Flag of United States
Case Studies
Gold Partner Content

How AI can be used in a sensitive area to help people express their needs

This article explores how we can safely use AI to address digital and health literacy barriers, helping people access information and support using natural language.
Alana Toohey Alana Toohey
Digital Services and Customer Experience
Gold Partner Content
Liquid logo
25 Feb 2025
Flag of Australia
Industry Trends
Members-only insight

State of the Service Spotlight: Georgia Innovation 2025

Explore how Georgia’s public sector is prioritizing data-driven decision-making, workforce upskilling, and cybersecurity while navigating budget constraints and collaboration challenges in its digital transformation journey.
Patrick Joy Patrick Joy
IT Modernization and Cloud
25 Feb 2025
Flag of United States
Industry Trends

Government Innovation Georgia 2025 Key Takeaways

Driving Innovation in Georgia: Agencies are balancing AI adoption, cybersecurity, and workforce development to modernize services while navigating regulatory and budget constraints.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
25 Feb 2025
Flag of United States