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INDUSTRY TRENDS
State of the Service: Australian Innovation 2024

State of the Service: Australian Innovation 2024

Emerging trends, analytics and forecasting in the Australian public sector

Jordan Mullins Digital Services and Customer Experience
3 Dec 2024
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INDUSTRY TRENDS PARTNER CONTENT
AI Medical Scribes in Primary Care Report

AI Medical Scribes in Primary Care Report

This research report examines Al scribes’ role in Australian general practice, exploring real-world experiences and the potential to reshape both the clinician and consumer experience.

Julia Suh Data, Analytics and AI
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3 Dec 2024
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INTERVIEWS GOLD PARTNER CONTENT
How Diversity Makes Us Better Designers

How Diversity Makes Us Better Designers

Learn how diversity, equity and inclusion help designers create better, more inclusive solutions by reflecting the needs and perspectives of a wider range of users.

Alana Toohey Digital Services and Customer Experience
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2 Dec 2024
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INDUSTRY TRENDS
Smart Spending: Victoria’s Unified Cyber Buying Power

Smart Spending: Victoria’s Unified Cyber Buying Power

How the State’s Cyber Security and Resilience Will Shine

Heather Dailey Cyber Security and Risk Management
1 Dec 2024
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INDUSTRY TRENDS
South Australia – The Innovation State is Ramping Up Its Cyber Capabilities

South Australia – The Innovation State is Ramping Up Its Cyber Capabilities

How the State plans to build cyber resilience, a cyber-savvy community and a network to keep it all going.

Heather Dailey Cyber Security and Risk Management
30 Nov 2024
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INDUSTRY TRENDS
State of the Service Spotlight: Digital NSW Innovation 2024

State of the Service Spotlight: Digital NSW Innovation 2024

Shock results reveal AI’s rapid evolution as a growing concern for public sector readiness.

Patrick Joy Digital Services and Customer Experience
28 Nov 2024
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INDUSTRY TRENDS
Key Takeaways: NSW's Digital Future: Inclusive, Sustainable, Trusted

Key Takeaways: NSW's Digital Future: Inclusive, Sustainable, Trusted

Highlights from Digital NSW: practical strategies and innovations for improving accessibility, trust, and citizen-centric digital services

Patrick Joy Digital Services and Customer Experience
28 Nov 2024
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INDUSTRY TRENDS
Top Government Innovators: Digital NSW 2024

Top Government Innovators: Digital NSW 2024

18 Quotes from the State's Top Digital Transformation, Tech & Policy Executives

Patrick Joy Digital Services and Customer Experience
28 Nov 2024
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