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Nouha Elmasri's Insights
Digital Government & CX
Working to Drive Digital Adoption within the Tourism Industry - Innovate Atlantic Canada 2023
In this keynote session Claire Quirion, Director of Project and Program Delivery at Digital Nova Scotia and Nick Fry, Business Development Manager at Tourism Nova Scotia discuss partnership strategies to elevate the quality of visitor-focused products and to bridge the digital gap for tourism operators.
Digital Government & CX
Bridging the Divide Between Digital and Customer Experience - Innovation Show Atlantic Canada 2023
In this keynote session Mark AuCoin, Customer Service Solution Manager at ServiceNow discusses the importance of human-centred design and of bridging the divide between digital and CX.
Cyber Security & Risk Management
The Bad Guys are Building a Rocket Ship! - Innovate Atlantic Canada 2023
For security teams on the front lines and those of us in the business of stopping cyberattacks and breaches, 2021 provided no rest for the weary. In this session Patrick Moubarak, Regional SE at CrowdStrike takes a look at what has transpired in Canada in 2022 and will talk about trends for 2023.
Health & Human Services
Digitally Transforming the Health Service - Innovate Atlantic Canada 2023
In this keynote session Dr. Gail Tomblin Murphy, Vice President of Research, Innovation and Discovery, and Chief Nurse Executive at Nova Scotia Health provides an introduction to implementing VirtualHealth within Nova Scotia Health then delves into the benefits of a virtual platform including data collection, reporting, human capital analytics.
Data & Analytics
Collecting and Using Data To Improve Citizen Services - Innovate Atlantic Canada 2023
In session a panel of government executives from Nova Scotia and broader Canadian Federal government discuss how to engage with communities to build trust and understanding.
Digital Government & CX
Initiatives For Population Growth and the Retention of Skilled Labour - Innovate Atlantic Canada 2023
In this keynote session Ava Czapalay, Deputy Minister of the Department of Labour, Skills and Immigration with the Government of Nova Scotia discusses how government can innovate to upskill citizens and attract newcomers to Atlantic Canada, as well as providing an overview of the Department of Labour, Skills and Immigration’s launch of apprenticeship technology.
Digital Government & CX
Unlocking Innovation with Collaboration - Innovate Atlantic Canada 2023
In this session a panel of Canadian government executives and innovation leaders discuss the importance of collaboration in government in helping drive innovation through the sharing of ideas, technologies and strategies.
Digital Government & CX
The Future is Now: Stakeholder Engagement for 2023 and Beyond - Innovate Atlantic Canada 2023
In this session Andy Krenz, General Manager/Senior Director of Public Sales & Customer Success at ThoughtExchange and Ross McLaren, Director of Communications with the Government of Nova Scotia discuss how to unite communities and teams with qualitative experience and survey data as well as creating more effective, efficient and equitable outcomes amidst bureaucracy and red tape.
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