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Patrick Joy's Insights

GUIDES
The Real Work of Digital: Embedding AI, Data Quality and Capability Where It Counts

The Real Work of Digital: Embedding AI, Data Quality and Capability Where It Counts

Research Innovation Council ANZ Executive Summary | Vol.23 | New South Wales State Government | University of Technology Sydney

Patrick Joy Digital Services and Customer Experience
23 Jun 2025
Flag of Australia
GUIDES
Scaffold, Don’t Replicate: A Shared Approach to Digital Government Services Delivery

Scaffold, Don’t Replicate: A Shared Approach to Digital Government Services Delivery

Research Innovation Council ANZ Executive Summary | Vol.22 | Western Australia State Government | Curtin University

Patrick Joy Digital Services and Customer Experience
23 Jun 2025
Flag of Australia
GUIDES
From Pilots to Purpose: Designing AI-Enabled Operating Models for Public Impact

From Pilots to Purpose: Designing AI-Enabled Operating Models for Public Impact

Research Innovation Council ANZ Executive Summary | Vol.21 | Victorian State Government | RMIT University

Patrick Joy Digital Services and Customer Experience
23 Jun 2025
Flag of Australia
GUIDES
Beyond the Build: Operationalising Innovation in Government through Culture, Trust, and Technology

Beyond the Build: Operationalising Innovation in Government through Culture, Trust, and Technology

Research Innovation Council ANZ Executive Summary | Vol.19 | Queensland State Government | Griffith University

Patrick Joy Digital Services and Customer Experience
23 Jun 2025
Flag of Australia
GUIDES
Cybersecurity as a Public Good: Sovereignty, Open Source, and the New Cyber Imperative

Cybersecurity as a Public Good: Sovereignty, Open Source, and the New Cyber Imperative

Research Innovation Council ANZ Executive Summary | Vol.28 | Western Australia State Government | Curtin University

Patrick Joy Cyber Security and Risk Management
17 Jun 2025
Flag of Australia
GUIDES
Public Sector Tech Investment Scan 2025 | New South Wales

Public Sector Tech Investment Scan 2025 | New South Wales

A Vendor Guide to New South Wales Public Sector's Tech Investment Priorities and Solutions of Interest

Patrick Joy General
17 Jun 2025
Flag of Australia
GUIDES
Public Sector Tech Investment Scan 2025 | Victoria

Public Sector Tech Investment Scan 2025 | Victoria

A Vendor Guide to Victorian Public Sector's Tech Investment Priorities and Solutions of Interest

Patrick Joy General
13 Jun 2025
Flag of Australia
INDUSTRY TRENDS
Provinces Leading a New Wave of Public Sector Innovation

Provinces Leading a New Wave of Public Sector Innovation

The future of government is provincial-led and digital-first—see it unfold from the front row.

Patrick Joy Digital Services and Customer Experience
13 Jun 2025
Flag of Canada

Recommendations

GIW NZ 2025: Visionary Leaders: Future-Proofing Public Services: Digital Priorities and the Road to 2032
GIW NZ 2025: Visionary Leaders: Future-Proofing Public Services: Digital Priorities and the Road to 2032
INDUSTRY TRENDS 5 Nov 2025
Government 3.0 Is an Organisational Problem, Not a Technology One
Government 3.0 Is an Organisational Problem, Not a Technology One
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EntraGoat is a deliberately vulnerable lab that simulates real-world identity misconfigurations in Microsoft Entra ID.
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GIW Federal 2025: Panel Discussion on Delivering Connected, Accessible, Customer Centered Se
GIW Federal 2025: Panel Discussion on Delivering Connected, Accessible, Customer Centered Se
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Tips from Figma for making your site more accessible
Tips from Figma for making your site more accessible
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