Government Innovation Showcase South Australia 2027
Who will be there?
Share your case studies and collaborate with peers to ethically guide AI, integrate customer feedback into policy, and lead cross-agency efforts for streamlined, inclusive government services.
- Guide ethical AI implementation within government for increased transparency and accountability. Integrate feedback effectively into policy-making through digital platforms.
- Lead cross-agency collaborations to boost public service delivery efficiency.
- Promote resilient digital infrastructure that supports continuous innovation in public services.
- Adopt data analytics for smarter procurement decisions and cost-efficient government operations.
- Strategically bridge the digital divide to ensure equitable access to government services.
Discover best practices for implementing predictive analytics, ensuring data security, and the leading AI projects that drive efficiency and optimise service delivery.
- Identify when and where to deploy AI: exploring potential areas where AI practices can drive both operational efficiencies and innovations.
- Achieve ROI on AI investments: explore how to scale secure AI deployment and generative AI tools into everyday activity
- Navigate privacy, regulation & ethics to maintain public trust and adopt responsible and ethical AI practices
- Drive responsible, transparent and explainable AI workflows, today and for the future
- Accelerate trusted data delivery, continuous monitoring and improvements to harness the full capability of your data and drive AI accuracy and impact
- Advance the development and adoption of AI to maximise efficiencies in service delivery and CX
Explore ways to improve digital service accessibility, enhance user-centered design, and engage the public through inclusive and interactive platforms.
- Improve digital customer service platforms for a seamless user experience.
- Utilise mobile government services to reach underserved communities.
- Measure customer satisfaction and use feedback to drive service improvements.
- Promote digital inclusivity and accessibility in government services.
- Integrate user-centric design into public service platforms.
- Enhance engagement through interactive and transparent digital solutions.
Define your strategy for modernisation to achieve agility, resilience and innovation.
- Modernise legacy ICT infrastructure to support innovation agility and meet the needs of continued digital advancement
- Deliver scaled technology change transformation and unlock ICT as an enabler of change
- Build a flexible and adaptive ICT infrastructure to sustain agility and innovation
- Implement resilient network, cloud computing, and data centre strategies to strengthen government operations, ensuring scalability and reliability
- Unlock the potential of hybrid IT and Cloud and navigate complexities of its roll-out to drive further efficiencies and enhanced service capabilities
- Create the foundation to deploy more advanced AI technologies and information management uplift
2026 Featured Speakers
Steve Eatts
Director, Digital Investment Fund, Department of Treasury and Finance
Peter Meere
Director, Office for Artificial Intelligence, Department of Treasury and Finance
Ruth Ambler
Deputy Chief Executive, Department of Human Services
Dan Hughes
Chief Information Officer, Department for Education
Robyn Lindsay
Deputy Chief Executive, Clinical System Support & Improvement, Department for Health & Wellbeing
Shikha Sharma
Chief Digital and Information Officer, Department of Human Services
Nikunj Mandlas
Chief Information Officer, Department for Child Protection
Stuart Watt
Chief Information Officer, Department of Primary Industries and Regions
Tracks at a glance
Digital Services, CX, and AI Innovation
For executives in Digital Services, Customer Experience, and Service Design. Explore how to deliver intuitive, inclusive and citizen-centred services through human-centred design, digital tools, and responsible automation.
This track explores how digital services, customer experience, and artificial intelligence are reshaping the way government engages with South Australians. As citizen expectations continue to rise, SA Government must continue to evolve to provide intuitive, responsive, and inclusive digital experiences.
This track will highlight leading-edge approaches to AI deployment within Education, the impact of major digital and AI investments in health and human services and the successful integration of the Statewide Electronic Patient Record, and how co-design and collaboration are improving CX in social justice.
We will also cover digital inclusion, ethical AI in service delivery, omni-channel engagement strategies, and the role of emerging technologies in lifting public trust. Case studies from across SA Agencies will demonstrate how data-informed design is being used to personalise services, reduce friction, and deliver value at scale.
Technology, Data, and AI Integration
For leaders in Technology, Data, ICT, Architecture and Transformation. Learn how to modernise systems, embed AI, and leverage data to drive smarter, faster and more resilient government operations.
As digital maturity grows across departments, the ability to align technologies with strategic priorities—while ensuring privacy, transparency, and accountability—is critical.
This track delves into the integration of technology, data, and AI across the South Australian public sector, with case specifics being shared on the Finance Reform Program, the $14.9 million investment toward improving the way information and data about families facing complex issues is managed, and how data and AI have been integrated to support real-time decisions, risk management, and operational efficiency across police, agriculture and justice.
We will also explore frameworks for secure data sharing, ethical AI deployment, and inter-agency collaboration, offering a blueprint for scalable, future-ready systems.
Why attend?
Actionable Insights
Gain valuable insights from keynotes, case studies, and expert panels. Leave with practical strategies and knowledge to apply directly to your agency’s digital transformation journey.
Fostering Collaboration
Participate in interactive sessions designed to foster collaboration across agencies. Work together on shared challenges, learn best practices, and explore solutions that drive collective impact.
Unmatched Networking
Meet and connect with fellow government leaders, innovators, and industry experts. Build relationships and grow your professional network with peers dedicated to advancing public service.
Vendors, boost your presence
Becoming a partner at the Government Innovation Showcase South Australia offers unique opportunities to connect with decision-makers, showcase innovative solutions, and align with transformative public sector goals. As a partner, you’ll have access to influential government leaders, providing a valuable platform to demonstrate your expertise and contribute to critical conversations on public sector modernisation.
With a focus on the state’s specific needs, partnership enables you to collaborate directly with key players, co-develop solutions for the state’s challenges, and reinforce your commitment to advancing government services in impactful ways.
Key Takeaways: Government Innovation Showcase South Australia 2026
First-in-nation Office for AI, a $28M AI Proof of Value program, 29,000 teaching hours saved through automated EAL assessments, zero collisions at AI-monitored intersections — GIW SA positions South Australia as the nation's most agile public-sector AI adopter.
Ready to register?
Registration is free for government