As agencies accelerate toward AI and automation, this session examines the foundational role of a secure and trusted data environment. The keynote will also outline how Florida is evolving its data approach to support enterprise-wide alignment and long-term digital transformation.

• How government must evolve to operate effectively in an AI-enabled world
• Building enterprise capability through secure, interoperable, and trusted digital foundations
• Reducing friction through modernization, coordination, and governance
• Preparing Florida’s institutions for long-term resilience, adaptability, and measurable public impact

AI introduces new opportunities alongside new leadership responsibilities. This session explores how executives guide AI adoption while maintaining clarity, trust, and accountability.

• How leaders decide which decisions AI should support versus those that must remain human-led
• What executive accountability looks like when AI influences outcomes
• How to set expectations for explainability and transparency at the leadership level
• How leaders communicate AI use clearly to staff, stakeholders, and the public

Innovation only matters when it improves daily experiences for citizens and staff. This session focuses on how leaders bridge the gap between strategic vision and practical, operational results.

• How executives ensure innovation priorities translate into frontline service improvements
• What often causes promising digital strategies to stall during implementation
• How to align agency goals, funding, and performance measures around outcomes
• When to scale a pilot—and when not to

Frank Quintana

Chief Information Officer, Information Technology Department, City of Miami Beach

Deidre Melton

Associate Vice President of Enterprise Risk Management & Deputy Chief Operating Officer, Florida A&M University

Dan Gohl

Chief Technology & Strategy Officer for US SLED, HP Inc.

Andy MacIsaac

Solutions Manager, Public Sector, Laserfiche

Bill Greeves Moderator

Industry Executive Advisor, SAP

Data creates the greatest value when it is treated as a strategic asset rather than simply an operational resource. This keynote explores how agencies can use trusted data to strengthen decision-making, improve services, and build the foundation for future innovation.

• Moving from Data Collection to Better Decisions. How agencies turn data into actionable insights that improve planning, operations, and outcomes.
• Building Trust Through High-Quality Data. Why governance, quality, and stewardship are essential for confident decision-making.
• Aligning Data Strategy with Agency Priorities. How data investments support organizational goals, service delivery, and measurable results.
• Preparing the Foundation for AI and Innovation. Why strong data capabilities are critical to scaling AI, automation, and future technologies.

Technology works best when it fades into the background. This session examines how leaders design systems known for outcomes rather than interfaces.

• How integration across systems improves service more than new platforms
• What leaders can do to reduce cognitive load on staff and citizens
• How invisible automation improves consistency and speed
• How to evaluate success when technology is no longer visible

Not every improvement requires a large transformation program. In complex public sector environments, targeted digital shifts can strengthen service delivery, system performance, and cybersecurity resilience — without triggering large-scale disruption. Focused, strategic changes within existing systems can deliver measurable value across digital experience, infrastructure performance, and institutional risk posture.

• How leaders identify high-impact improvements hiding within legacy systems and constrained budgets
• Why incremental modernization often reduces operational and cybersecurity risk while accelerating digital maturity
• How digital innovation, infrastructure optimization, and security controls can advance together rather than compete for priority
• How to communicate value when improvements strengthen performance, resilience, and public trust — even when change is not highly visible

Arthur Bialowas

Chief Information Security Officer, Florida A&M University

Ryan May

Chief Information Security Officer, Florida Lottery

Chris Welch

Bureau Chief, Bureau of Insurance Fraud, Criminal Investigations Division, Florida Department of Financial Services

Bill Greeves

Industry Executive Advisor, SAP

Technology alone does not transform government—modern operations do. This conversation explores how leaders modernize the systems, processes, and organizational capabilities that improve execution, strengthen accountability, and enable agencies to deliver better public services.

• From Support Function to Strategic Capability: How can agencies transform finance, procurement, contracts, and administrative functions into strategic capabilities that improve organizational performance and service delivery?
• Simplifying Complexity Without Sacrificing Accountability: How can leaders reduce operational complexity, improve collaboration, and accelerate execution while maintaining the transparency, compliance, and public trust expected of government?
• Modern Operations That Create Capacity: How can enterprise platforms, automation, and digital workflows reduce administrative burden, improve visibility, and enable employees to focus on higher-value work?
• Building Organizations Ready for What's Next: What investments in people, processes, and operational capabilities will best prepare agencies to adapt to evolving technologies, changing priorities, and increasing public expectations?

Clear governance enables responsible AI adoption. This session explores how leaders create guardrails that empower teams.

• How executives define acceptable AI use across agencies
• What governance structures support innovation rather than restrict it
• How leaders ensure AI decisions remain explainable and auditable
• How governance evolves as AI capabilities expand

Strong cybersecurity creates confidence to innovate. This session highlights how protection supports progress

• How security enables faster adoption of AI and cloud technologies
• What leadership alignment is required between cyber and digital teams
• How standardization reduces friction in innovation
• How leaders communicate security’s value beyond risk reduction

Kevin Seymour

Chief Information Security Officer, Florida Department of Corrections

Connar McCasland

Senior Instructor, Center for Cybersecurity and AI, University of West Florida

Shon Bynum

Senior Officer, Information Security and Intelligent Automation, State Board of Administration of Florida

Nick Stohlman

VP, CJIS Program Strategy, Imprivata

Bill Greeves

Industry Executive Advisor, SAP

AI is most powerful when it enhances judgment rather than substitutes it. This session focuses on how leaders position AI as a decision-support tool.

• Which decisions benefit most from AI-assisted insight
• How executives define guardrails for AI-supported recommendations
• How to maintain human accountability when AI informs outcomes
• How to build confidence in AI outputs across teams

Florida is moving with intention toward an enterprise technology model, and governance is playing a central role in that shift. This session will show how agency leaders can use statewide alignment to strengthen security, scale innovation, and deliver lasting public value.

• Advance digital outcomes by moving from program-based oversight to long-term capability planning
• Reduce risk and build trust by aligning cybersecurity, data, and architecture at the enterprise level
• Balance consistency and flexibility through clear governance and defined decision rights
• Optimize investments so they support statewide impact, not just individual agency wins
• Accelerate cloud, AI, and shared services adoption by turning structure into action