Government Innovation Showcase California

California's Digital Future: Smart, Inclusive, and Citizen-Centric!

21 Jan 2025 Sheraton Grand Sacramento, Sacramento

For government, by government

Event steering committee

Sarah Soto-Taylor

Sarah Soto-Taylor

Undersecretary, California Government Operations Agency

James Regan

James Regan

Deputy Secretary, Workforce Development, California Government Operations Agency

David Naronha

David Noronha

Chief Information Officer, California Department of Insurance

California Speaker

Jennifer Elliott

Risk & Privacy Officer, California Environmental Protection Agency (CalEPA)

Serenity Thompson

Serenity Thompson

Deputy Director, Digital Services Division, California Department of Motor Vehicles

California Speaker

Maisha Dottery

Chief Information Officer, Community Services and Development

California Speaker

Thomas Boon

Chief Information Officer, CA Governor’s Office of Business and Economic Development

Sarah Soto-Taylor

Sarah Soto-Taylor

Undersecretary, California Government Operations Agency

James Regan

James Regan

Deputy Secretary, Workforce Development, California Government Operations Agency

David Naronha

David Noronha

Chief Information Officer, California Department of Insurance

California Speaker

Jennifer Elliott

Risk & Privacy Officer, California Environmental Protection Agency (CalEPA)

Serenity Thompson

Serenity Thompson

Deputy Director, Digital Services Division, California Department of Motor Vehicles

California Speaker

Maisha Dottery

Chief Information Officer, Community Services and Development

California Speaker

Thomas Boon

Chief Information Officer, CA Governor’s Office of Business and Economic Development

Government partner

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Event Overview

California is leading in government innovation by using technology to enhance public services and citizen engagement. The focus is on modernizing data, AI, and IT, and improving digital services and customer experience. The goal is to upgrade government infrastructure for efficiency and accessibility, integrating advanced technologies like AI and big data. Ethical AI and data management are central as California expands its use of these technologies, showing promising results in smarter governance and streamlined processes. Efforts to bridge the digital divide, including high-speed internet access for all households, highlight California’s dedication to an inclusive, future-ready government.

Join us at the Government Innovation Showcase California to explore insights in ethical AI, data management, modernized infrastructure, citizen-centric digital services, digital inclusion, and inter-agency collaboration. This event will highlight California’s innovative approaches and provide a platform for sharing ideas with peers across the state.

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Who will be there?

Share your case studies and collaborate with peers to ethically guide AI, integrate citizen feedback into policy, and lead cross-agency efforts for streamlined, inclusive government services.

  • Guide ethical AI implementation within government for increased transparency and accountability.
  • Integrate citizen feedback effectively into policy-making through digital platforms.
  • Lead cross-agency collaborations to boost public service delivery efficiency.
  • Promote resilient digital infrastructure that supports continuous innovation in public services.
  • Adopt data analytics for smarter procurement decisions and cost-efficient government operations.
  • Strategically bridge the digital divide to ensure equitable access to government services.

Discover best practices for implementing predictive analytics, ensuring data security, and leading IT modernization projects that drive efficient, future-ready infrastructure.

  • Implement predictive analytics to enhance decision-making processes.
  • Manage data privacy and security while deploying AI-driven services.
  • Use cloud and RPA solutions to modernize IT infrastructure effectively.
  • Oversee large-scale IT modernization with risk mitigation best practices.
  • Improve interagency collaboration and data-sharing processes.
  • Leverage advanced AI tools for public safety and emergency response optimization.

Explore ways to improve digital service accessibility, enhance user-centered design, and engage citizens through inclusive and interactive platforms.

  • Improve digital customer service platforms for a seamless user experience.
  • Utilize mobile government services to reach underserved communities.
  • Measure customer satisfaction and use feedback to drive service improvements.
  • Promote digital inclusivity and accessibility in government services.
  • Integrate user-centric design into public service platforms.
  • Enhance citizen engagement through interactive and transparent digital solutions.

Equip yourself and your teams to support digital transformation, embrace a data-driven approach, and continuously improve public service through secure and adaptive operations.

  • Build cross-functional collaboration to support digital transformation.
  • Adopt a data-driven mindset to improve service efficiency and outcomes.
  • Manage organizational change during AI and digital adoption.
  • Contribute to a culture of continuous improvement within public service.
  • Implement effective cybersecurity measures in day-to-day operations.
  • Adapt skills for emerging technologies like AI and cloud computing in public service.
2 male speakers on stage

Tracks at a glance

Specialized Tracks Designed for Your Unique Perspective

Digital Services & Customer Experience

The Digital Services & Customer Experience track empowers government leaders to transform public engagement with inclusive digital solutions that are accessible to all, especially underserved communities. Through keynotes, case studies, and interactive panels, attendees will gain practical insights on building trust, enhancing user experience, and protecting privacy. Sessions focus on delivering secure, adaptable, and citizen-centered services that strengthen public connections.

Data, AI, and IT Modernization

The Data, AI, and IT Modernization track provides government leaders and innovators with tools to elevate service delivery through data-driven, ethical, and efficient technologies. Through keynotes, case studies, and interactive panels, attendees will gain practical strategies for ethical data use, resource optimization, and proactive governance. Sessions focus on creating a transparent, resilient, and privacy-first public sector for sustainable digital transformation.

Vendors boost your presence

Becoming a partner at the Government Innovation Showcase California offers unique opportunities to connect with decision-makers, showcase innovative solutions, and align with transformative public sector goals. As a partner, you’ll have access to influential government leaders, providing a valuable platform to demonstrate your expertise and contribute to critical conversations on public sector modernization. With a focus on California’s specific needs, partnership enables you to collaborate directly with key players, co-develop solutions for the state’s challenges, and reinforce your commitment to advancing government services in impactful ways.

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