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Government Innovation California

California's Digital Future: Smart, Inclusive, and Citizen-Centric!

28 Jan 2027
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Event Overview

Thank you to everyone who made Government Innovation California such an outstanding success. We are grateful to our 32 expert speakers, 37 valued partners, and the nearly 400 registered state and local government leaders who joined us. As California continues to lead the national shift from Government 2.0 to Government 3.0, embracing more intelligent, proactive, and citizen‑centric services, the conversations throughout the event reflected both the momentum and the ambition behind this transformation.

Across every session, including those focused on data and automation, cybersecurity, legacy system modernization, and cross‑agency collaboration, participants shared insights that reveal a clear path forward. Together, we are advancing toward more resilient, inclusive, and future‑ready public service delivery for all Californians. We are proud to have convened such a passionate community committed to real impact and look forward to returning to Sacramento in 2027.

Be sure to register or log in to the Public Sector Network community and event forum to access session slides and recordings.

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Who will be there?

Share your case studies and collaborate with peers to ethically guide AI, integrate citizen feedback into policy, and lead cross-agency efforts for streamlined, inclusive government services.

  • Guide ethical AI implementation within government for increased transparency and accountability.
  • Integrate citizen feedback effectively into policy-making through digital platforms.
  • Lead cross-agency collaborations to boost public service delivery efficiency.
  • Promote resilient digital infrastructure that supports continuous innovation in public services.
  • Adopt data analytics for smarter procurement decisions and cost-efficient government operations.
  • Strategically bridge the digital divide to ensure equitable access to government services.

Discover best practices for implementing predictive analytics, ensuring data security, and leading IT modernization projects that drive efficient, future-ready infrastructure.

  • Implement predictive analytics to enhance decision-making processes.
  • Manage data privacy and security while deploying AI-driven services.
  • Use cloud and RPA solutions to modernize IT infrastructure effectively.
  • Oversee large-scale IT modernization with risk mitigation best practices.
  • Improve interagency collaboration and data-sharing processes.
  • Leverage advanced AI tools for public safety and emergency response optimization.

Explore ways to improve digital service accessibility, enhance user-centered design, and engage citizens through inclusive and interactive platforms.

  • Improve digital customer service platforms for a seamless user experience.
  • Utilize mobile government services to reach underserved communities.
  • Measure customer satisfaction and use feedback to drive service improvements.
  • Promote digital inclusivity and accessibility in government services.
  • Integrate user-centric design into public service platforms.
  • Enhance citizen engagement through interactive and transparent digital solutions.

Enhance your team’s expertise, exchange insights with peers, and uncover innovative solutions to strengthen cybersecurity operations and optimize service delivery in the public sector.

  • Learn practical approaches for you and your team to integrate advanced threat detection technologies, including AI and machine learning, while exploring the implications of quantum computing for encryption and transitioning to quantum-safe strategies.
  • Collaborate with peers on overcoming challenges in securing public cloud environments, maintaining compliance, and adopting zero-trust architectures to enhance operational efficiency.
  • Prepare for the future of security operations by exploring how emerging technologies, like AI-driven analytics and automated threat detection, are transforming threat management and incident response.
  • Gain actionable insights from real-world case studies to improve resilience planning, refine risk management strategies, and integrate cybersecurity seamlessly into service design for secure and trusted citizen interactions.

Equip yourself and your teams to support digital transformation, embrace a data-driven approach, and continuously improve public service through secure and adaptive operations.

  • Build cross-functional collaboration to support digital transformation.
  • Adopt a data-driven mindset to improve service efficiency and outcomes.
  • Manage organizational change during AI and digital adoption.
  • Contribute to a culture of continuous improvement within public service.
  • Implement effective cybersecurity measures in day-to-day operations.
  • Adapt skills for emerging technologies like AI and cloud computing in public service.
2 male speakers on stage

2026 Tracks at a Glance

Specialized Tracks Designed for Your Unique Perspective

Technology, Data, and AI Integration

Technology, Data, and AI Integration

The Technology, Data, and AI Integration track explores California's transition from Government 2.0's siloed systems to Government 3.0's intelligent, anticipatory governance. This track delivers practical frameworks for modernizing legacy infrastructure, implementing responsible AI governance, and leveraging integrated data platforms. Featuring leaders like Thomas Boon, Fredrick Gomez and Alicia Wong, attendees will gain actionable strategies for embedding AI capabilities across agencies and building adaptive infrastructure that sustains innovation while maintaining transparency, security, and public trust.

Digital Services, Customer Experience & AI Innovation

Digital Services, Customer Experience & AI Innovation

The Digital Services, CX & AI Innovation track showcases California's evolution from Government 2.0's basic digital services to Government 3.0's intelligent, citizen-centric experiences. As the state transitions toward anticipatory governance, this track explores how agencies are modernizing high-volume processes, designing seamless customer experiences, and leveraging AI to predict citizen needs before they arise. Sessions deliver practical frameworks for inclusive service design that ensures digital government is equitable and accessible to all Californians, embedding the integration, personalization, and proactive engagement principles that define Government 3.0. Featuring leaders like Serenity Thompson, Chris Rouse and Steve Nash, attendees will gain actionable strategies for implementing user-centric digital transformation aligned with Government 3.0 priorities—creating services that don't just respond to citizen requests but anticipate them, delivering personalized experiences across all touchpoints while maintaining the transparency and trust essential to California's digital future.

Cybersecurity and Digital Defense

Cybersecurity and Digital Defense

The Cybersecurity and Digital Defense track explores how California's government agencies are strengthening resilience as the state transitions from Government 2.0 to Government 3.0, where increased connectivity and intelligent systems create both new vulnerabilities and opportunities for proactive threat detection. As California embeds AI-driven services and integrated data platforms across agencies, securing these systems becomes essential to maintaining public trust and protecting critical infrastructure. Featuring leaders like Albert Lam, Bradley Ponce, and Jimmie K Ramos, sessions deliver actionable strategies for building secure-by-design systems, fostering cross-agency collaboration, and preparing for emerging threats—equipping attendees with frameworks to embed cyber resilience throughout California's Government 3.0 transformation while ensuring the continuity of essential services for all Californians.

What your peers had to say

What makes this event so important is the diversity of voices at the table. It's not just about networking, it's the mix of public and private sectors, with representation from state, local, and education agencies. That creates space for both information sharing and a kind of subconscious ideation as people hear how others are tackling similar challenges. They walk away realizing they're not in it alone, gaining a sense of belonging and a much more diverse sounding board to help them think through problems and explore new solutions.

Events like this are critical. Of course, it gives us a chance to meet potential customers, but what really stands out is having academia, industry, and public sector staff all in the same room. It puts everything into perspective. We gain a clear understanding of the real challenges our government partners face, how others in the industry are working to solve them, and where academic research is headed. This event created new connections for us and gave others a chance to learn about our services, all while reconnecting with familiar faces.

Download Post Event Report

Unlock the full insights and outcomes from Government Innovation California by downloading the official Post Event Report. Inside, you’ll find key takeaways from sessions, polling, and trends shaping the future of government innovation in California. Whether you attended or couldn’t make it this year, this report offers a clear snapshot of where innovation in the public sector is headed next. Get your copy and keep the momentum going.

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