Wed 18 Jun 2025
View event detailsRegistration and Networking Coffee
8:00 AM - 9:00 AM (60 mins)
Opening from Public Sector Network
9:00 AM - 9:10 AM (10 mins)
Welcome from Event Chair & Intro Session 1: People Leadership in the Digital Age
9:10 AM - 9:20 AM (10 mins)

Navigating The Digital Era: Essential Skills for Government Leaders
9:20 AM - 9:40 AM (20 mins)

The Future of Human + AI Coordination in NSW Government
9:40 AM - 10:00 AM (20 mins)

AI can transform NSW Government agencies—but only if teams collaborate. Right now, just 14% of government workers say teams work effectively across their organisation.
Join Dr. Rebecca Hinds, for a practical session on boosting collaboration, productivity, and AI impact. Backed by insights from State of AI at Work: Australia, you’ll get real-world strategies to cut through the hype and drive results.
Leading Through Complexity: People Strategy in Tech
10:00 AM - 10:50 AM (50 mins)

- Cultivating a leadership style that thrives amidst the complexities of tech team dynamics
- Exploring leadership initiatives within NSW Government that effectively promote diversity and drive inclusion within tech teams
- Utilising emotional intelligence to navigate the challenges unique to tech environments
- Examining strategies to implement to attract, develop, and retain top tech talent within NSW during rapid industry changes
- Championing ethical technology use within teams and decision-making processes
Morning Tea and Networking
10:50 AM - 11:20 AM (30 mins)
Chair: Summary of Session 1, and Intro Session 2 - Process
11:20 AM - 11:30 AM (10 mins)
Leveraging AI in Process Automation for Public Sector Efficiency
11:30 AM - 11:50 AM (20 mins)
Strategic Leadership: Streamlining Processes for Digital Excellence
11:50 AM - 12:40 PM (50 mins)
- Aligning NSW’s priority digital initiatives with governmental policies while leading through bureaucratic complexities
- Instilling agile thinking to reshape traditional processes within the NSW public sector
- Activating key leadership strategies to balance innovation with compliance amidst evolving regulations
- Analysing the most effective approaches adopted within NSW public sector and inter-state to manage resources and maximise impact in tech projects
- Traversing industry relationships and relationships to cultivate fruitful partnerships that drive technological advancement



Lunch & Networking
12:40 PM - 1:40 PM (60 mins)
Roundtable 1: Presented by Adobe
1:40 PM - 2:40 PM (60 mins)

Adobe research confirms a link between service modernisation and accelerated citizen adoption of digital services. Top-performing agencies are already seeing higher usage. If all had the same take-up rate, it could save citizens millions of hours and governments billions of dollars while freeing up resources to support people with complex needs. Join the Adobe roundtable to explore the highest-impact service modernisation initiatives helping digital leaders deliver these social and economic gains.
Roundtable 2: Presented by Asana
1:40 PM - 2:40 PM (60 mins)
Roundtable 3: AI + digital resilience a gamechanger for Australian public sector
1:40 PM - 2:40 PM (60 mins)

NCS recently commissioned IDC to undertake a global survey, finding a positive correlation between AI and Digital Resilience (DR) and that Australian organisations have low AI adoption and low digital resilience. Join us to explore how the resulting AI+DR matrix can be used by Australian public sector organisations to drive the appropriate interventions to mature their AI+DR and become a ‘game changer’
Roundtable 4: Presented by DEPT®
1:40 PM - 2:40 PM (60 mins)
Roundtable 5: Presented by Newgen
1:40 PM - 2:40 PM (60 mins)
Short Break
2:40 PM - 2:50 PM (10 mins)
Chair: Summary of Session 2, and Intro Session 3 – Technology
2:50 PM - 3:00 PM (10 mins)
Leading the Charge in Secure Tech Adoption and Data Management
3:00 PM - 3:20 PM (20 mins)
Visionary Leadership: Navigating the Technological Landscape
3:20 PM - 4:10 PM (50 mins)


- Ensuring new technologies are integrated effectively and with foresight to drive NSW’s vision of smart, simple, and secure public services
- Maintaining NSW’s pioneering reputation in AI advancement, and leveraging data analytics to transform public service delivery while maintaining trust and privacy
- Navigating barriers to technology adoption, and how to overcome these with strategic leadership
Closing Remarks from the Chair
4:10 PM - 4:20 PM (10 mins)