Virtual Event: Health & Human Services:
National Insights – Spring Edition

Designing a Hospital-Based Integrated Operations Centre (IOC) to Manage Patient Flow

• The IOC is a co-located team led by a site decision-maker empowered by real-time situational awareness and data to make patient flow and resources decisions. Strong role clarity, business processes, trigger and decision points, and escalation pathways guide the site IOC. The IOC will monitor critical operational processes and activate escalations at defined thresholds to maintain the optimal site and resource utilization.
• The Site IOC consistently anticipates bed capacity and resource needs for the hospital and works with all stakeholders to remove barriers and meet the needs of the patients transitioning in and out of acute care

COVID-19 Challenged Long-Term Care Teams Across the World to Respond in Innovative Ways

This session will share some of the challenges overcome by Island Health teams, and how system-level simulations were used to build a robust, dynamic outbreak response process.

Creating a Culture of Innovation in Healthcare 

• How can we best utilize new healthcare technologies during times of public crisis?
• How can we safely utilize data and analytics for insight-based decision-making?
• What are some best practices for integrating telehealth into your healthcare settings?
• What key elements enable a successful rollout of new technologies and digital health initiatives that minimize disruption and allow a smooth transition?
• What role has culture and effective change management played in ensuring your initiatives are embedded successfully?
• What is one action item you would like to share with everyone on the line today to help them improve their culture of innovation?

Ensuring You Have Robust Cyber Measures in Place and creating a Cyber Threat Prevention Culture 

• What is your vision in terms of improving cyber security? What will the next few years look like for you to roll this out?
• What impact has COVID-19 had on cyber threats? How has it changed your approach to risk management, if at all?
• How have you gone about meeting these demands and incorporating them into your existing framework?
• What has been the most challenging aspect of rolling out enterprisewide security across your organization, and what hurdles are you consistently coming up against?
• How have you gone about creating and sustaining the right culture?
• What is one action item you would like to share with everyone on the line today to help them improve their risk management capabilities?

Partner Session: Cybersecurity Transformation: The Critical Connection to Digital Health Innovation

How can we ask patients and healthcare organizations to trust digital health efforts in the middle of the seemingly endless stream of ransomware, data exfiltration, and other cyber threats?

Drex will review a brief history on how we moved into the crosshairs of cybercriminals, dive into the specialization and sophistication of today’s e-crime adversaries, and identify some of the actions necessary to transform cybersecurity programs to support the requirements of modern digital health delivery. The goal is to leverage their experience to assist healthcare executives seeking to create a solid foundation for their organizations digital, clinical and business initiatives.