Masterclass
Clinical Governance in Aged Care
Elevating the standard of care and fostering compassionate leadership
20 & 27 June 2024
10:00 AM - 2:00 PM AEST
Next intake: 20 & 27 June 2024 | 10:00 AM - 2:00 PM AEST
Overview
The Aged Care sector is undergoing significant changes; from strengthened regulations, to the new Aged Care Act and ongoing workforce challenges. In light of these transformative measures, the Public Sector Network presents this Masterclass. Developed especially for aged care leaders and practitioners, this workshop will cover the importance of clinical governance in the effective operation of aged care services – particularly in this current landscape.
It will highlight the common misconception that clinical governance is simply a box-ticking exercise and emphasises the need to implement clinical governance practices that have a positive impact on point of care outcomes for older people.
It will also tackle the challenges faced by aged care services in meeting clinical governance requirements, particularly in the context of the Strengthened Aged Care Quality Standards.
Though a mix of presentations, discussions, and activities, it will provide you with practical strategies to get the leadership, content, and implementation of clinical governance right, and to build an organisation that is truly effective in improving the quality of care delivered to older people.
Who Should Attend?
This course is designed for leaders in Aged Care Residential and Home Care Services including:Learning Outcomes
Masterclass
Clinical Governance in Aged Care
Session details
- Learn how to ensure compliance whilst maintaining a focus on quality care outcomes for older people
- Develop strategies for fostering a culture of quality and safety
- Understand how to use data and feedback to drive improvements in care outcomes
Level: Intermediate
Some familiarity with topic is recommended
This masterclass is complimentary with a Premium subscription. Learn more
Key Sessions
- Principles of good governance to inform best practice clinical governance
- Origin and definition of clinical governance to understand its importance in achieving safe quality care in an aged care environment
- How clinical care is governed and improved using a Clinical Governance Framework
- How accountability for the delivery of high-quality care is shared across the organisation’s staff and its committees
- The legislative requirements for clinical governance in aged care
- Expected challenges in meeting requirements
- Opportunities to strengthen and improve the efficiency of clinical governance to meet these challenges
- Utilising the Quality Care Advisory Body and Consumer Advisory Body in your clinical governance framework
- Leadership behaviours that enable effective clinical governance
- Communication skills for improving performance
- Systems thinking to achieve a learning and no-blame culture
- Promoting consumer participation, quality standard compliance and achievement of organisation goals
- Understand risk analysis and risk proportionality
- Reflect on the legislative requirements that guide decision making
- Know what data to collect to support informed decision making
- Gain awareness of the questions to ask when looking at performance and clinical indicators, and the actions to take
Meet Your Facilitator
Michele Moreau
Clinical Director | Preventive Harm Initiative
Michele is the Clinical Director of Preventing Harm Initiative (PHI) and is experienced in the implementation of clinical governance at an organisational and governing body level to achieve excellence in care delivery, quality standard compliance and supportive work environments for staff.
She advises on clinical governance internationally and promotes the use of lean, human factor informed systems to simplify the achievement of quality outcomes.
Her experience includes leading the risk management service for tertiary hospitals, the oversight of medico-legal cases, complaints systems, root cause analyses, open disclosure, credentialing processes, staff performance issues and clinical governance committees. Her skills are simplifying what appears complicated into an easily understandable and useable format.
Michele holds qualifications in health service management, nursing, and midwifery. Her background includes senior leadership positions in hospital and health service administration, in addition to the management of serious incidents and complaints in the legal and regulatory space.
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