The Customer Experience Company cover image
The Customer Experience Company cover image
Back to Resources
About
Case Studies
CASE STUDY
Creating an engaging way to visually browse the NSW Budget
Creating an engaging way to visually browse the NSW Budget
Digital Services and Customer Experience 07 Jun 2023
The Customer Experience Company
CASE STUDY
Changing the way high school students choose and plan their careers
Changing the way high school students choose and plan their careers
Digital Services and Customer Experience 07 Jun 2023
The Customer Experience Company
CASE STUDY
Redefining the debt collection experience through culture change
Redefining the debt collection experience through culture change
Digital Services and Customer Experience 07 Jun 2023
The Customer Experience Company
CASE STUDY
Helping Sydney Water put the customer at the heart of their service faults process
Helping Sydney Water put the customer at the heart of their service faults process
Digital Services and Customer Experience 07 Jun 2023
The Customer Experience Company
CASE STUDY
Using evidence-based insights for the Melbourne Airport Rail Link Business Case
Using evidence-based insights for the Melbourne Airport Rail Link Business Case
Digital Services and Customer Experience 07 Jun 2023
The Customer Experience Company
CASE STUDY
Empowering Junior Doctors to better deliver medical services in Australia
Empowering Junior Doctors to better deliver medical services in Australia
Digital Services and Customer Experience 07 Jun 2023
The Customer Experience Company
CASE STUDY
Redesigning the NSW EPA ‘Report a Tosser’ digital experience
Redesigning the NSW EPA ‘Report a Tosser’ digital experience
Digital Services and Customer Experience 07 Jun 2023
The Customer Experience Company
CASE STUDY
Low-code, Big Impact: Automating Childcare Communications with Families
Low-code, Big Impact: Automating Childcare Communications with Families
Digital Services and Customer Experience 07 Jun 2023
The Customer Experience Company
CASE STUDY
Innovating Australia's toll road experience
Innovating Australia's toll road experience
Digital Services and Customer Experience 07 Jun 2023
The Customer Experience Company
CASE STUDY
Designing mental health and wellbeing services that resonate with young people at all stages of their mental health and wellbeing journey
Designing mental health and wellbeing services that resonate with young people at all stages of their mental health and wellbeing journey
Digital Services and Customer Experience 07 Jun 2023
The Customer Experience Company
CASE STUDY
Transforming a government entity into a leading customer service organisation - Service NSW
Transforming a government entity into a leading customer service organisation - Service NSW
Digital Services and Customer Experience 07 Jun 2023
The Customer Experience Company
CASE STUDY
Helping a NFP Children's Services Provider transform into a customer-centric organisation
Helping a NFP Children's Services Provider transform into a customer-centric organisation
Digital Services and Customer Experience 07 Jun 2023
The Customer Experience Company
CASE STUDY
Designing better digital health experiences for all Australians
Designing better digital health experiences for all Australians
Digital Services and Customer Experience 07 Jun 2023
The Customer Experience Company
Company Info
Small Business Australia
Industries
Design Digital Government & CX Research Service Design Strategic Planning
Regions
Australia Australia
Communities
Digital Services and Customer Experience