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VIDEO
Shaping Responsible AI: A Human-Centred Design Approach to Effective AI Applications
WHITEPAPER
The Value Of UX Research
WHITEPAPER
Enabling Digital Government: Interoperability and Data Exchange Between Registries
WHITEPAPER
A Teranet Leadership Piece on Ownership Transparency in Registries
WHITEPAPER
Architecting Innovative Registers of the Future: A systemic view for the operation of a register
CASE STUDY
Hacking the Bureaucracy
WHITEPAPER
Inclusive design; Designing for everyone.
CASE STUDY
Public Sector Case Studies
CASE STUDY
Creating an engaging way to visually browse the NSW Budget
CASE STUDY
Changing the way high school students choose and plan their careers
CASE STUDY
Redefining the debt collection experience through culture change
CASE STUDY
Helping Sydney Water put the customer at the heart of their service faults process
CASE STUDY
Using evidence-based insights for the Melbourne Airport Rail Link Business Case
CASE STUDY
Empowering Junior Doctors to better deliver medical services in Australia
CASE STUDY
Redesigning the NSW EPA ‘Report a Tosser’ digital experience
CASE STUDY
Low-code, Big Impact: Automating Childcare Communications with Families
CASE STUDY
Innovating Australia's toll road experience
CASE STUDY
Designing mental health and wellbeing services that resonate with young people at all stages of their mental health and wellbeing journey
CASE STUDY
Transforming a government entity into a leading customer service organisation - Service NSW
CASE STUDY
Helping a NFP Children's Services Provider transform into a customer-centric organisation
CASE STUDY
Designing better digital health experiences for all Australians
VIDEO
Human-Like Healthcare AI Concierge
VIDEO
Online learning programs
VIDEO
Get the highlights — Citizens First 2020
VIDEO
Business First 2022 - webinar
VIDEO
Smart Cities: Human-centred Design and Unifying Legacy Systems
VIDEO
Implementing Rules as Code in NSW Government
CASE STUDY
Smart Cities: Closing the Loop on Waste
CASE STUDY
Rules as Code Case Study
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