Rethinking Platform Modernisation for Better Citizen Outcomes

A closed-door roundtable for senior Federal Government CIOs and platform leaders, focused on how to unlock modernisation-reducing legacy risk and cost while strengthening delivery, governance and citizen outcomes.

Australian government departments are under increasing pressure to deliver better, more responsive citizen services while improving productivity and maintaining security and resilience.

At the same time, many core systems are approaching or beyond end-of-support, and critical knowledge of these environments is being lost as experienced workforces retire — making change more urgent and more difficult.

Historically, large-scale modernisation programmes have struggled to gain momentum due to complexity, cost and risk. However, new AI-enabled approaches are beginning to change this — improving visibility into legacy systems, accelerating delivery and reducing uncertainty.