[Live Webinar] Connected Government: Making Public Services Work Like Modern Digital Services

Join us for Connected Government: Making Public Services Work Like Modern Digital Services on Wednesday, July 29 from 12–1 PM PT / 3–4 PM ET.

Researchers from Portland State University's Hatfield School of Government studied how people access, use, and experience digital government. They identified what residents want, what's getting in their way, and what "connected government" looks like in practice.

Join us to hear the findings and leave with strategies you can use.

Session Takeaways

• What PSU's research reveals about resident needs and expectations
• Why digitizing services doesn't automatically create a better experience
• What connected government looks like in practice—and who's doing it well
• Practical steps for improving connected services in your organization
• Live Q&A

Meet The Panelists 

Suzanne Boyd • Founder & CEO, Anthro-Tech (Moderator)

Jillian Girard • Senior Fellow, Center for Public Service, Portland State University’s Hatfield School of Government

Carl Christiansen • PhD, Portland State University’s Hatfield School of Government