On Demand: Innovate Queensland 2022 - Combining Technology, Data, People and CX to Drive Queensland’s Digital Future Panel Discussion

Panel Discussion: Combining Technology, Data, People and CX to Drive Queensland’s Digital Future 

  1. How do you identify top priorities to support ongoing innovation in your department?
  2. How do you ensure whole of department compliance and collaboration to achieve the state-wide vision?
  3. What policies and strategies have helped you achieve a citizen-centric digital culture? 

    Insights from:
    Helen Spencer, Director Reform, Department of Resources 
    Vivienne Neilan, Director Innovation, National Injury Insurance Scheme 
    Julie Salsbury, General Manager, Customer Experience Branch, Policy, Planning and Investment Division, Department of Transport and Main Roads 
    Moderator: Diana Malcomess, Partner - Digital and Emerging Technology, EY