Key Takeaways: Digital Strategies to Elevate Service Delivery for Victorians

This report compiles key takeaways from leading Victorian public sector figures, offering actionable insights on digital innovation, data governance, and public trust. Featuring perspectives from senior executives across major departments and agencies, the document covers a wide range of critical areas. It emphasises the necessity of investing in digital transformation for productivity and economic growth, the role of data linkage and predictive analytics, and the importance of data democratisation for informed decision-making. The report also highlights innovative strategies for talent acquisition and development, including partnerships with educational institutions and creating flexible work environments to attract diverse talent. These "cheat sheets" provide essential action points for public sector professionals to enhance service delivery, uphold privacy standards, and foster a culture of continuous improvement and innovation within their organisations.