Insights

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Industry Trends

Unlocking the Power of AI

How Government Can Leverage Data for Better Citizen Services
Ross Ashman Ross Ashman
Data, Analytics and AI
Public Sector Network logo
17 Feb 2025 Flag of AU
Case Studies

Case Study: Redesigning Efficient, Cost-Effective Accessible Digital Services for New Brunswick’s Diverse Communities

The transformation of New Brunswick's Social Development program.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
16 Feb 2025 Flag of CA
Industry Trends

Cybersecurity: The Foundation of a Secure and Trusted Digital Government

Protecting Data & Strengthening Trust
Ross Ashman Ross Ashman
Cyber Security and Risk Management
Public Sector Network logo
14 Feb 2025 Flag of AU
Interviews

Let's Chat: AI's Transformative Role in Healthcare

Vinny Lee from Dell explores how AI can enhance IT healthcare strategies for efficient, patient-centered care, addresses risks like AI bias, and shares key recommendations for successful implementation—unlocking the future …
Madeson Darcy Madeson Darcy
General
Public Sector Network logo
13 Feb 2025 Flag of CA
Industry Trends

State of the Service Spotlight: Alberta Innovation 2024

Explore how Alberta’s public sector is addressing workforce challenges, strengthening cybersecurity, and leveraging digital transformation to navigate budget constraints and drive long-term resilience.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
10 Feb 2025 Flag of CA
Industry Trends

PUBLIC SECTOR PODCAST Quality & Speed - Bias for Action

How to find the right balance between quality and speed when it comes to successful customer service delivery.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
9 Feb 2025 Flag of NZ
Case Studies

Case Study: Supporting Frontline Clinicians in SA through Data-Driven Decision Making

A new learning health system to automate decision-making processes and reduce the cognitive load on clinicians for South Australia
Heather Dailey Heather Dailey
Data, Analytics and AI
Public Sector Network logo
9 Feb 2025 Flag of AU
Case Studies

CASE STUDY: Increasing Access to Equitable Justice with Amica, South Australia’s Government Platform

Learn how South Australia is using Artificial Intelligence (AI), natural language processing (NLP) to close the gaps in the justice system.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
8 Feb 2025 Flag of AU