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Public Sector Network's Insights

Whitepapers & Reports

Unlocking capabilities to uplift service experience

The 2024 Public Sector Network Local Government Roadshow, in partnership with KPMG, spotlighted the urgent need for innovation to meet growing community expectations amid ongoing challenges.
Jane Murugan Jane Murugan
General
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14 May 2025 Global
Interviews

Let's Chat: Transforming Accessibility in Colorado with Technology and Collaboration

Karen Pellgrin shares how Colorado leverages technology and partnerships to enhance accessibility, streamline processes, and foster a culture of inclusion across government services.
Kelly Zheng Kelly Zheng
Digital Services and Customer Experience
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14 May 2025
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Case Studies

Case Study: Accelerating Digital Capability and CX in Government services - Driving Innovation, Trust, and Efficiency

How the DHS is expanding enterprise-wide solutions, leveraging AI, and continuing to improve internal capability to support inclusive, client-focused public services.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
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12 May 2025
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Industry Trends

Public Sector Podcast: Ohio's Local Government: Challenges and Opportunities in Innovation and Technology

Learn the value of matching technology solutions to community priorities, encouraging open dialogue, and earning public confidence by delivering clear, accessible, and people-focused digital services.
Heather Dailey Heather Dailey
IT Modernization and Cloud
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5 May 2025
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Interviews

Let's Chat: Bridging Colorado’s Digital Divide with Strategic Infrastructure and Equity Initiatives

Brandy Reitter discusses the state's efforts to tackle challenges like missing middle-mile infrastructure and digital equity.
Kelly Zheng Kelly Zheng
Digital Services and Customer Experience
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1 May 2025
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Interviews

Let's Chat: Bridging the Digital Divide in Colorado Through Innovation and Collaboration

William Chumley highlights initiatives like statewide broadband access, AI pilots, and community-driven solutions to enhance equity, security, and service delivery.
Kelly Zheng Kelly Zheng
Digital Services and Customer Experience
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1 May 2025
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On Demand

Cyber security for IoT: Sense-checking emerging requirements

As IoT adoption grows, so do the risks.
Jane Murugan Jane Murugan
Cyber Security and Risk Management
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1 May 2025
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On Demand

The 2025 cyber security landscape in South Australia

Insights on navigating the year ahead.
Jane Murugan Jane Murugan
Cyber Security and Risk Management
Public Sector Network logo
30 Apr 2025
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