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Public Sector Network's Insights
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Corporate Service Innovation: Key Trends & Priorities Shaping State Government Procurement and Finance Transformation
The COVID-19 pandemic changed the waymost industries operate. For most office workers across the corporate sector, initially it forced employees to work from home, but then as the pandemic began to recede, many of the workers returned to the office and realised that things had to change. Overall, w…
Digital Services and Customer Experience
Ministerial Keynote Address - Digital.NSW 2022
This session will explore the future role that digital will continue to play in delivering citizen centric services to NSW. Minister Victor Dominello MP will share thinking on the impact on customers and the future benefits for the State of NSW.
Workforce, Skills and Capability
Shifting role of Human Resources in Public Sector Transformation with Catherine McLachlan
Before we kick off for the HR Innovation Roadshow 2023 in January, delve into an insightful conversation with Catherine McLachlan, Assistant Secretary of the People Strategy and Engagement Branch, from the Department of Home Affairs to understand the Department's shifting role of Human Resources in Public Sector Transformation.
General
eInvoicing – The Key to Improving your AP/AR Operations
Over 100 Commonwealth Government agencies have now become eInvoicing enabled. In this article, find out how e-invoicing works and how it compares with standard invoicing.
Digital Services and Customer Experience
Global Government Innovators eBook
With contributions from 35 public sector leaders from all tiers of government from five regions – Australia, New Zealand, the United States, Canada and the United Kingdom - Public Sector Network’s 2022 Global Government Innovators eBook has been written to showcase the people and projects that supported their citizens and kept everything running during a chaotic few years, as well as those driving transformation to help build a stronger, smarter, more resilient public sector for the future.
General
Revamping the Roadmap to a Smarter and Resilient Shared Service Model
Government services are made up of different departments and agencies all working towards a common cause. Many of the institutions often feel siloed and independent, yet as Paul Glover, the President of Shared Services Canada says, any service that you interact with in the federal government, if it's digital in some way, then Shared Services Canada (SSC) has something to do with it. They make government services run and in the process, link many of the departments and agencies. We essentially provide IT and technology-based services to all federal departments and agencies. This includes networks, hardware and software. The individual …
General
Ensuring Investments in Smart Infrastructure Deliver Maximum Value to Citizens
The pace of technology in our modern world means that organizations at all levels and in all sectors constantly need to move forward or they will be left behind. This is particularly true in the public sector and at the municipal government level. It is often said that municipal governments are closest to the people, but in order for that to be all the more accurate, municipal governments need to embrace the technological advancements that so many of their citizens are engaged in daily. Many of them do that and do it very well. But in a broad sense it …
Workforce, Skills and Capability
Challenging Bias and Barriers & How to Champion for Change and Become a Better Ally in the Workplace
When is the right time to step up? Lena Metlege Diab says that if you were to sit and think about when is the right time to have a baby, many of us may never find the right time for it. We may never be ready. But sometimes you just need to take the plunge and hopefully it turns out good on the other side. The same is true for women’s advocacy, whether it’s politics or leadership roles, particularly if we have a drive for it. The biggest inhibiting factor is self-belief. As a woman, when you speak out, you …
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