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How Technology is Transforming the Emergency Management Cycle in 2021

How Technology is Transforming the Emergency Management Cycle in 2021

Whilst the specific models may vary, they cover the same tasks, with which technology can assist. In fact, digital transformation is already occurring across each stage of the Emergency Management Cycle to streamline operations among agencies who share a common goal; to improve safety, resilience and recovery outcomes in Australian communities during and after disasters occur. Preventative actions reduce the likelihood of a disaster event occurring, and the severity of the disaster should it eventuate. Prevention activities are ongoing, with technology helping to improve preventative initiatives across emergency management portfolios. Local governments, disaster districts and the state prepare for disasters …

Lily Stokes
3 Sep 2021
Flag of Australia
INDUSTRY TRENDS
IoT in the Public Sector

IoT in the Public Sector

Essentially the document and the plan have “five priority areas: institutions and governance; infrastructure funding and pricing; housing affordability and supply; climate change, resilience and the environment; and technology change and our digital future.” Although technology is listed separately, in many ways it “runs across all of the priorities, and adapting to technology is essential to lowering costs, improving services and improving infrastructure delivery.” The problem however – which in some ways is a good problem to have – is that “we’re laying down assets that have very long lifespans.” Some are “more than generational, like some of our water …

Paris Armstrong General
2 Sep 2021
Flag of New Zealand
INDUSTRY TRENDS
Improving Customer Experience and Citizen Engagement in Local Government

Improving Customer Experience and Citizen Engagement in Local Government

Creating a platform to hear from the community, “to engage with us and to get buy in from them,” became a core part of the “communications and engagement strategy.” But before such a platform could be created, “we needed to communicate ‘the why’.” These days as a society “we are generally very time poor.” If someone was to engage with any service, particularly a government service or agency, they need to know “what’s in it for them and what they can gain out of it.” “We know that when people are clear about why they’re doing something, we tend to …

Rosie Fea General
2 Sep 2021
Flag of Australia
INTERVIEWS
Government Innovator Spotlight Q&A: Michaela Geronima Doelman - CHRO, Washington State ESD

Government Innovator Spotlight Q&A: Michaela Geronima Doelman - CHRO, Washington State ESD

I’m the Chief Human Resources Officer (CHRO) for the Washington State Employment Security Department (ESD). I kind of got here by accident. Although public service was always where I wanted to be, HR wasn’t even on my radar of options, I just knew I wanted to help people like my parents did in their public service jobs. After graduating from college and working in Mexico for a couple of years, I moved back to the US in 2007 and wasn’t in the position to be picky about what job I could take, I just wanted one that paid the bills …

Paris Armstrong Workforce, Skills and Capability
2 Sep 2021
Flag of United States
INDUSTRY TRENDS
Transforming the judicial system with emerging technologies

Transforming the judicial system with emerging technologies

At the recent Digital Justice Innovation event, we heard from Jessica der Matossian, Registrar, Digital Practice, Federal Court of Australia as she dived into how to trace the evolution of digital practice and technology in Australia’s courts. In this article she explores: Long before the start of COVID-19, technology provided a way of being more efficient and innovative. Some industries were therefore better prepared than others when the pandemic hit. The Federal Court of Australia was one of those. Jessica der Matossian, the Registrar of Digital Practice at the Court, based in Sydney, says that “technology alone doesn’t improve the …

Rosie Fea General
30 Aug 2021
Flag of Australia
INDUSTRY TRENDS
Governance, Risk and Compliance - Canada

Governance, Risk and Compliance - Canada

The profile of many workplaces all over the world has changed as a result of the pandemic. Most organizations previously conducted risk assessments and planned for the future, but a global pandemic was generally unforeseen and has forced many businesses and public sector institutions to re-assess and re-prioritize some of their practices, and to better incorporate risk into their planning. For instance, Beth Robb, the Director of Enterprise Risk Management at Alberta Health Services (AHS), says that risk now, more than ever, is about “ensuring that you’re taking a holistic view of the environment and the context in which your …

Public Sector Network General
26 Aug 2021
Flag of Canada
INDUSTRY TRENDS
Why investing in technology is crucial for a modern council workplace

Why investing in technology is crucial for a modern council workplace

Today’s local government workplace continues to evolve to meet the needs of both employees and its community. The global pandemic has catapulted local governments across the country into a new world of remote working, agile policy making and rapid service design. “Modern workplace” is a term used to describe organisations who recognise digital collaboration, technology and tools as fundamental elements of their future. Remote working, new technologies and culture changes are just some of the things defining the modern council workplace. Attracting and retaining talent is a key issue for all organisations, and local government is no exception. Technology can …

Milena Tsitovitch
24 Aug 2021
Flag of Australia
INDUSTRY TRENDS
Protecting Data and Mitigating Risk with Comprehensive Data Governance Frameworks

Protecting Data and Mitigating Risk with Comprehensive Data Governance Frameworks

At the recent Public Sector Data Governance and Privacy event, we heard from Michelle Veljanovska, Director, Information Management, Analytics & Strategic Governance, Office of the Australian Information Commissioner as she dived into how to prioritise improving data literacy and building a data-driven department. In this article she explores: The first thing to consider is that “privacy isn’t (or shouldn’t be) a thing to be feared. Rather, it should be leveraged to build better trust and confidence for our interaction with government services.” To achieve this, it may be necessary to think of privacy as a journey. Usually only the essential …

Rosie Fea Data, Analytics and AI
24 Aug 2021
Flag of Australia

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