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Cyber Security and Risk Management

Mitigating cyber threats in a working from home world

As many agencies and departments adopt work-from-home policies in response to the COVID-19 pandemic, cybersecurity is a growing issue. Mitigating Cyber Threats in a Working from Home (WFH) World explored the critical roles and responsibilities for public sector leaders and employees in securing their organisation against threat and disruption across the new working landscape.
Mitigating cyber threats in a working from home world
Australia 14 Jul 2020
Whitepapers & Reports
Public
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Digital Services and Customer Experience

WA Government Innovation Survey Summary 2020

On 5 March 2020 Public Sector Network delivered the WA Government Innovation Showcase in Perth in conjunction with the WA Government. An online survey, open to all attendees, was conducted in association with the event. The survey asked a number of questions about innovation strategies, as well as views on the subject by individual respondents. The survey was answered by 115 attendees, roughly one-third of the total, and included both qualitative and quantitative questions.
WA Government Innovation Survey Summary 2020
Australia 14 Jul 2020
Industry Trends
Public
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Data, Analytics and AI

Data & Analytics Survey Summary 2020

In February and March 2020 Public Sector Network conducted a Data and Analytics Roadshow across six cities in Australia and New Zealand. An online survey, open to all attendees, was conducted in association with the events.
Data & Analytics Survey Summary 2020
Australia 14 Jul 2020
Whitepapers & Reports
Public
Save Neboneid Hamoo Author avatar
Data, Analytics and AI

Public Sector Data and Analytics in 2020

Building and improving service, strategy, and operations through data and insights. “The analogy I use is if you had a jigsaw puzzle: we know the pieces, we’ve got them all in front of us; we know what the end result should looks like, because there’s a picture on the box; but there’s an awful lot of pieces thrown around in there, and no one’s giving us instructions on any of it.
Public Sector Data and Analytics in 2020
Australia 14 Jul 2020
Whitepapers & Reports
Public
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Workforce, Skills and Capability

Tools and technologies supporting public sector professionals in their roles

Tools and technologies supporting public sector professionals in their roles
Australia 14 Jul 2020
Industry Trends
Public
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Data, Analytics and AI

How to become customer-centric with digital transformation

Digital technology is fundamentally changing the way organisations of all kinds—business and government—interact with those they serve, be they customers or citizens. Today, organisations have the power to communicate in real-time and receive immediate feedback from online interactions. Whilst individuals have access to collaborative workflows via direct and instant access to information and services, government departments gain greater responsiveness to customer needs, improved efficiencies, and additional value add to customers. Digital technology enables organisations to become truly customer-centric in a way that was never previously possible. However, developing and implementing the systems to realise the potential of digital technology presents …
How to become customer-centric with digital transformation
Australia 14 Jul 2020
Whitepapers & Reports
Public
Save Neboneid Hamoo Author avatar
Cyber Security and Risk Management

Cyber security and SIEM in The ANZ public sector

Cyber security is an integral part of the management of modern Information systems. It is a complex area, with many vendors and competing products, a host of service offerings, and many different paths to success. It can be a confusing landscape, even for knowledgeable industry professionals. This White Paper is designed to help you cut through. It examines the basics of SIEM, which are rarely spelt out and which too often are coloured by a particular vendor’s product suite. It looks at the special conditions confronting government agencies on the security front, and briefly at the legislative and policy frameworks …
Cyber security and SIEM in The ANZ public sector
Australia 14 Jul 2020
Whitepapers & Reports
Public
Save Neboneid Hamoo Author avatar
Digital Services and Customer Experience

Leverage Digital Transformation to Deliver Enterprise Services in the "New Normal" - Bob Osborn, ServiceNow

Government agencies are wrestling with continuity of operations with a dispersed workforce caused by the recent pandemic. Agencies had made enormous investments in digital transformation, which can be leveraged to not only deal with these recent challenges but embrace a new normal. Organizations may not have been prepared for the sweeping impact of COVID-19. Leaders now have a short window where they can not only set the structure of what returning to the workplace looks like, but also define the culture of the company for years to come. Digital workflows provide flexibility in a world where working remotely is the …
Leverage Digital Transformation to Deliver Enterprise Services in the "New Normal" - Bob Osborn, ServiceNow
Canada 14 Jul 2020
Whitepapers & Reports
Public
Save Neboneid Hamoo Author avatar

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