Communities
Communities
Toggle communities dropdown
All Communities
General Discussion
Cyber Security & Risk Management
Data & Analytics
Digital Government & CX
Education & Future of Learning
Health & Human Services
Local Government & Communities
National Security & Public Safety
Operational & Process Excellence
People & Culture
Smart Cities & Mobility
Technology & Transformation
Events
Upcoming Events
Past Event Highlights
Event Management Services
Sponsorship
Academy
Overview
Courses
Insights
Marketplace
Join now
Login
My Homepage
Menu
Learn
Upskill
Connect
Attend
Solve
Join
Become a member
Insights
Access quality content from global government thought leaders
Search text
Members-only
Public
Reset
Most Recent
Most Popular
Content Type
---------
Fundamentals
Industry Trends
Interviews
Benchmark
Case Studies
Deep Dive
Guides
On Demand
Whitepapers & Reports
Region
Select region...
Australia
Canada
New Zealand
United Kingdom
United States
Communities
Cyber Security & Risk Management
Data & Analytics
Digital Government & CX
Education & Future of Learning
General
Health & Human Services
Local Government & Communities
National Security & Public Safety
Operational & Process Excellence
People & Culture
Smart Cities & Mobility
Technology & Transformation
Public Sector Network's Insights
Digital Government & CX
Natural Resource Canada’s Digital Accelerator
Canada has a rich history of innovation supporting economic growth, environmental protection and the well-being of Canadians. Over the last few decades the ever-changing forces of technology exerted transformational influence on our lives and on the global economy. This is particularly evident when it comes to natural resources where advancements in artificial intelligence (AI) and machine learning (ML) can bring wide-ranging improvements to science, research, production, resource extraction and other business functions.
Local Government & Communities
Let's Talk Smart Cities: Q&A with the CIO of Chattanooga, TN
Brent is an award-winning, entrepreneurial-minded change agent who is helping to lead the smart city initiatives being introduced in the ‘Gig City’ and that will help to transform people’s lives. Culture! Well from an IT perspective our motto is Semper Novandi, meaning Always Innovating. The impetus coming from changing and challenging the status quo. Chattanooga has a different culture when it comes to innovating in government (words that used to be oxymorons). Whereas traditional government agencies look at innovation as the slow evolvement of technological capabilities and generally focused on traditional internal processes (e.g. finance and ERP systems, etc), Chattanooga …
Smart Cities & Mobility
Transforming the Way You Use Data in Your Smart City
Being a smart city these days is not just about digitisation; it is about using data to inform the technology and the decision-making within a city. It is about becoming a data-driven smart city. This paper brings together smart city decision-makers from three different jurisdictions. They each share an appreciation of data and how to use it to ensure that their citizens continue to benefit from the opportunities that smart cities represent.
People & Culture
The Future of Learning and Development
Learning is a fundamental building block of life, whilst the learning and development (L&D) division is often a fundamental part of any large scale or public sector institution. Many of these divisions though lack foresight or strategic vision. This paper brings together the viewpoints of L&D experts from large public sector institutions. Some suggest new ways for tackling various aspects of L&D, whilst others focus on specific areas within learning to further develop and enhance success. They come from different perspectives but each expert is looking towards a future where L&D and other traits are regularly updated for the betterment …
National Security & Public Safety
Future Courts and Corrections
The justice system provides a variety of necessary services to the communities they serve, but because of their nature, they are very procedural and sometime impervious to change. Yet the pandemic has shown them that they need to change and adapt to improve the way they serve their communities. This paper presents the perspectives of two justice system executives from two jurisdictions and shows that although changes were made to adapt to a crisis, many of these changes shouldn’t be just temporary workarounds. The justice system is primed for real, sustainable change, and investment should be directed to ensuring that …
Digital Government & CX
Improve Constituents Communications for your Unemployment System
During the ongoing Covid-19 pandemic, unemployment agencies are over-capacity with requests from constituents needing to apply for benefits and access information. Discover how to alleviate pressures of the “new normal” and take control of communications using one centralized platform. Deliver personalized, timely and relevant communications to constituents over multiple communications channels and provide them with self-service access for applications and information.
Digital Government & CX
How to Improve Child Support Enforcement Programs with Limited Funding
This detailed infographic illustrates how the ability to directly and quickly communicate with clients is imperative and explains how a centralized customer communications management platform can enable Child Support Enforcement to increase their performance with limited finances.
Digital Government & CX
ebook: Child Support Enforcement Systems: How to Improve Program Performance
Child Support Enforcement (CSE) programs can reduce operational costs while increasing responsiveness and improving services by restructuring communications with their constituents. A modern Customer Communication Management (CCM) platform provides multiple delivery methods and allows you…
«
First
‹
Previous
…
111
112
113
114
115
116
117
118
119
…
Next
›
Last
»
Recommendations
Driving Innovation with Data: From Feedback to Instant Action with AI Analytics
Industry Trends
18 Jun 2024
Collaborative Governance: Breaking Barriers, Building Bridges – Part 2
Industry Trends
7 Jun 2024
Building Culture While WFH
Industry Trends
11 Jul 2024
North Korean State-Sponsored Cyber Attack: Unveiling the Intricacies of Threat Actor Group Andariel
Whitepapers & Reports
20 May 2024
Digital Connectivity for Australia’s Vital Services – A Double-Edged Sword
Industry Trends
15 May 2024