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Operational & Process Excellence
Digitising and Scaling Corporate Services: Understanding the Benefits of Transformation for Government
In part two of the Digital Corporate Services blog series we take a look at how two public sector organisations are maturing, digitising and scaling corporate services, as well as the benefits they’ve achieved through transformation. Shared-services functions have a central role to play in today’s digital environment. These groups exist to streamline the management of internal processes and to assist in the quick and efficient delivery of software and services to customers as increasingly, the back-end work they perform is critical for capturing data that can then be used to create even better, more seamless front-end experiences. While corporate …
Operational & Process Excellence
The Next Big Step: Digitising and Maturing Government Shared Services
In part one of the the Digital Corporate Services blog series we discuss the opportunities, challenges and benefits of maturing government shared services with emerging digital tools and how to extract greater value and increase organisational agility and flexibility by maturing these services. It goes without saying that by now every public sector department and agency is on some kind of digital transformation journey. For a long time though these transformations have been end-user or citizen-centric – whether that be a new portal to renew drivers licenses online instead of queuing in person or a self-service function to help answer …
Operational & Process Excellence
Public Sector Contract Management in the Age of Covid-19
Below we take a look at what contract management actually is, and why a reworking, or indeed an implementation of, contract management frameworks is integral to successfully navigating H2 2020. It seems we can’t have a conversation these days without the dreaded ‘c’ word coming up, and while a few ‘c’ words are considered the ‘c’ word, 2020 is a standout year for one in particular – Coronavirus. Needless to say the month of March left many reeling, with every single industry impacted in some way, with those in the corporate services, supply chain and procurement space especially feeling the …
Operational & Process Excellence
Adapting to new ways of procurement
How public sector procurement is impacted by crises, how it can respond, and how it can assist to build strong, better and more resilient communities.
Operational & Process Excellence
Driving efficiency and strategic insights through the finance function
The role of the CFO and finance function is changing. Improving efficiency has been at the forefront for finance teams for years, but now the critical value of finance is shifting to that of a strategic advisor for the rest of the business. This 2020 Gov-Finance report presents some of the most successful examples where Australian and New Zealand public sector agencies are driving efficiency and strategic insights through the finance operating model.
Operational & Process Excellence
A National Dementia Strategy for Canada
Minister of Health Public Health Agency of Canada June 2019
Operational & Process Excellence
Natural Resources Canada Departmental Plan 2019-20
The Honourable Amarjeet Sohi, P.C., M.P. Minister of Natural Resources 2019 https://www.nrcan.gc.ca/plansperformance-reports/dp/2019-20/21771 Natural Resources Canada (NRCan)is a science-based organization that works to advance the prosperity of Canada’s natural resource sectors. …
Operational & Process Excellence
Government Communication Plan 2019-20
HM Government 2019 The Government Communication Service (GCS) is one of 14 functions that operate across the Civil Service. Our purpose is to deliver world-class public service communications that support ministers’ priorities, enable the efficient and effective operation of public se…
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