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Nouha Elmasri's Insights
Digital Services and Customer Experience
The Importance of Process Automation and Managing Change for a Digital Government - Digital.NSW 2022
In this keynote session Chris Ellis of Nintex discusses the opportunities of process automation for a digital government, with a focus on the importance of effectively managing change.
Digital Services and Customer Experience
Building Resilience and Bridging the Digital Divide with Improved Connectivity in NSW - Digital.NSW 2022
This panel will look to address, how can we enhance Australia’s connectivity for Emergency & government services and communities, by better leveraging academia, industry, and government expertise to drive technical innovation?
General
Corporate Service Innovation: Key Trends & Priorities Shaping State Government Procurement and Finance Transformation
The COVID-19 pandemic changed the waymost industries operate. For most office workers across the corporate sector, initially it forced employees to work from home, but then as the pandemic began to recede, many of the workers returned to the office and realised that things had to change. Overall, w…
Digital Services and Customer Experience
Ministerial Keynote Address - Digital.NSW 2022
This session will explore the future role that digital will continue to play in delivering citizen centric services to NSW. Minister Victor Dominello MP will share thinking on the impact on customers and the future benefits for the State of NSW.
Digital Services and Customer Experience
Global Government Innovators eBook
With contributions from 35 public sector leaders from all tiers of government from five regions – Australia, New Zealand, the United States, Canada and the United Kingdom - Public Sector Network’s 2022 Global Government Innovators eBook has been written to showcase the people and projects that supported their citizens and kept everything running during a chaotic few years, as well as those driving transformation to help build a stronger, smarter, more resilient public sector for the future.
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