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Milena Tsitovitch's Insights
Workforce, Skills and Capability
5 Minutes of Self Care at Your Desk
Investing in the right conversations for mental health
“We very much recognise that wellbeing is a personal responsibility, but as an organisation we also recognise that leaders have a role in creating an environment that enables healthy wellbeing.” Leonie Graham says that for them, ‘R U OK Day’ also sparked “a theme of keeping the conversation going. It wasn’t just a one-off training session or a Band-Aid solution.” It was about a continuous approach to supporting people in whatever way was necessary for them. As such, it was also very much “a two-way conversation.” “It is important to help your leaders understand that the value you’re going to …
The process of developing a workforce plan
There are many ways to create a plan, or maybe more accurately, there are many elements that could be part of a plan. In case you missed it, last week we had an article on why workforce planning was so vital to a public organisation. “A gap analysis should then be conducted, which takes into account the current state and looks at where we actually want to be, or the desired state.” This is critical because it “shows what’s lacking.” And to overcome what’s lacking, “the next stage is consultation.” This is a more focused and narrow process than surveys …
IT Modernization and Cloud
Harnessing interoperable technologies to facilitate end-to-end automation
Harnessing interoperable technologies to facilitate end-to-end automation Most of us, especially those who work in or around the public sector, take for granted the fact that we have access to technology and the know-how to use it. Whilst computers and the internet have changed the way so many people connect, play, and work, not everyone has the same access or ability to use the technology that for many of us is so prevalent and essential. This was especially the case during New Zealand’s COVID-19 lockdown in 2020. Some people, no matter what resources they have access to, will never take …
Digital Services and Customer Experience
The Importance of Workforce Planning
A people plan, a people and culture plan or an HR plan are all part of the same thing. Yet some organisations claim that they “don’t have time for such a plan, or it’s too much work.” It is true that the process to create a plan can be lengthy, but it is equally true in almost all cases that not having a workforce plan of some kind is worse. Without a strategic direction, there is a higher chance of “turnover, unengaged and unhappy employees, stress and workload pressures, increased leave, and most importantly, a lowered return on investment.” Attracting …
Why investing in technology is crucial for a modern council workplace
Today’s local government workplace continues to evolve to meet the needs of both employees and its community. The global pandemic has catapulted local governments across the country into a new world of remote working, agile policy making and rapid service design. “Modern workplace” is a term used to describe organisations who recognise digital collaboration, technology and tools as fundamental elements of their future. Remote working, new technologies and culture changes are just some of the things defining the modern council workplace. Attracting and retaining talent is a key issue for all organisations, and local government is no exception. Technology can …
5 reasons to focus on your learning and development strategy
An organisation is responsible for ensuring that its employees have the appropriate skills and knowledge to fulfil the organisation’s strategic and operational objectives. There are many different ways that a public department can facilitate this development. A non-exhaustive list includes inductions, on-the-job training, coaching and mentoring, as well as internal and external workshops and compliance training. The learning function of organisations in the public sector has a strategic role in five areas: Learning and development used to focus solely on improving productivity. As many public organisations have come to realise, this is no longer an adequate measure of L&D success. …
HR Trends for 2021
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