Public Sector Network

Search text

Members-only

Public

Reset

Content Type

Region

Communities

Paris Armstrong's Insights

IT Modernization and Cloud

Refining IT Infrastructure Initiatives to Further Aotearoa’s Digital Strategy

This is just one example, but the changes over the last few decades have been so dramatic that the “traditional concepts of things like property ownership and even our social fabric are being challenged.” And just like the industrial age was about “augmenting human strengths, the digital age is about augmenting human intellect.” As part of that, rather than the mass production of identical products, which was at the heart of the industrial revolution, “the digital era is characterised by personalisation and the tailoring of services to meet the needs of the many, the few and the individual.” Like the …

General

Delivering Healthcare to Remote Communities

The intention was for the care of patients to be as “uninterrupted as possible,” and this even included the publication of a “playbook and other resources to help physicians.” The first few months of the pandemic in remote locations led to a lot of lessons being learned, many of which “were not anticipated.” In Yukon for instance, in the northwest of the country, “we were very rapidly able to move to providing consultations either over a platform or over the phone, so that was excellent,” and the transition to virtual care was all but seamless. One of the positive but …

Workforce, Skills and Capability

Spotlight Interview: Jessica Bensel, CHRO, U.S. Department of Commerce - Federal HR Insights

I am the Director for the Office of Human Resources Management (OHRM) and the Chief Human Capital Officer (CHCO) for the Department of Commerce. I inform the Deputy Secretary of Commerce on all things Human Capital. My office is the strategic arm for the Department – working in Learning and Development, ER/LR, talent services, accountability, risk, safety, health, executive resources, succession planning, and more. I also teach undergraduate classes for UMGC in HR – have for over ten years now. I came to DOC in September. Prior to being at DOC, I was at DHS/USCIS and before that at the …

General

Local Government & Municipalities Executive Sessions 2021

In a post-COVID world, most councils are working on a recovery strategy to survive, revive and thrive, with digital transformation at its core. Achieving whole-of-council digital transformation is a key challenge, as it is more than just technology implementation.

Digital Services and Customer Experience

#GovInnovator Q&A: Deshard Stevens, CISO, NYC Commission on Human Rights

Deshard Stevens is a Chief Information Security Officer (CISO) with over 12 years of experience managing, developing, and implementing business strategies and technical solutions while leading and managing project development, cloud strategy, and information technology teams. Deshard was the recipient of the 2018 Rising Star Award from the New York City Public Sector CIO Academy. He is certified as a Project Management Professional (PMP), Certified in Risk and Information System Control (CRISC), Certified Data Privacy Solutions Engineer (CDPSE), and holds a Master of Business Administration. In his free time, Deshard is an avid runner. I am currently the Chief Information …

Digital Services and Customer Experience

Exclusive Q&A: VITA's COO Talks Government Automation, RPA, and Leadership

Jonathan Ozovek is the Chief Operating Officer of the Virginia Information Technologies Agency - or VITA; a convenient acronym if ever there were one, given the importance of information technology to all aspects of life today. Answer: The main lesson I learned is how quickly the world can change. There is a level of connectivity and interdependency throughout the world today that was not the case decades ago. The main lessons I have reinforced are two fold...first, never lose sight of what is important and do not take your loved ones for granted and second, have multiple backup plans (i.e. …

Workforce, Skills and Capability

People, Processes & Public Service: Executive Q&A with CalHR’s Chief of Administration, Brendan Murphy

With a career spanning nearly 20 years across both the public and private sectors – CalHR's Brendan Murphy has been a leader at spearheading effective change and ensuring that his team remain motivated and engaged. With a background spanning Finance and Emergency Management – Brendan has experience and expertise that seems tailor-made for our current crisis. Originally, I was drawn to public service to help people. I started in public safety on law enforcement and corrections assignments. The draw for me was really to keep people safe, however as I understood the system more I saw the chance to impact …

Workforce, Skills and Capability

Reimagining the Future of Human Resources in the Public Sector

During the height of the pandemic, people worked remotely because they had to. In the future, “we need to reimagine how our organizations will work,” and how the people within those organizations can remain at the core. Anyone who works in HR or people management now has a “huge opportunity to drive significant change in how organizations will operate going forward.” For instance, whilst remote work was mandated for most people, “it was lived very differently for those functions that were about to lend themselves better to working remotely.” It certainly didn’t and couldn’t apply to frontline workers or those …

Recommendations

Why Do You Go To Work?

Guides 31 Oct 2024

Let's Chat: Innovation vs. System Management: Navigating Government IT Challenges

Interviews 22 Oct 2024

Let's Chat: Balancing Innovation and Stability

Interviews 19 Dec 2024

AI, Accessibility & Adobe: the A List

On Demand 7 Nov 2024

Improving Citizen’s Experience Through Technology

On Demand 6 Nov 2024

Communities

Events

Academy

Insights

Paris Armstrong's Insights

Recommendations