Modernise the Core. Connect the Citizen. Scale AI Safely.

Government agencies across Australia and New Zealand are under pressure to deliver more connected citizen experiences while maintaining trust, security and service continuity. Yet many organisations continue to manage fragmented services, legacy platforms and increasingly complex operating environments.

At the same time, AI expectations are rising. The challenge is no longer whether to adopt AI, but whether agencies have the data, governance and technology foundations required to do so safely and at scale.

The next phase of government transformation requires mission-critical modernisation that connects services, strengthens resilience and enables responsible AI adoption. Join this discussion to consider practical approaches for modernising core systems, reducing service fragmentation and building connected government outcomes.

Key discussion points

• Connect services around citizen outcomes: Create simpler, more connected journeys across agencies, channels and life events.
• Modernise the core without disruption: Advance legacy, mainframe, cloud and application modernisation while maintaining continuity across essential services.
• Build resilience by design: Strengthen security, observability, automation and recovery across increasingly connected environments.
• Create trusted foundations for AI: Establish the data, governance and operating disciplines required for responsible AI adoption.
• Align policy, platforms and delivery: Examine how cross-agency coordination can turn transformation ambition into connected government outcomes.