Healthcare Innovation Showcase

AI is moving from pilots into clinical, operational, and administrative workflows, while Ontario’s AI scribe findings and responsible AI principles are raising the bar for safety and accountability. This session will show how you can scale AI responsibly so your organization can improve productivity, care quality, and decision-making without weakening clinical trust.

• Assess AI use cases against clinical value, safety, privacy, accuracy, and operational readiness
• Reduce risk by building governance, monitoring, escalation, and audit expectations before tools scale
• Improve adoption by embedding AI into workflows that already matter to clinicians and operations teams
• Measure impact through time saved, quality improvements, patient outcomes, and staff experience
• Strengthen accountability by keeping humans responsible for decisions, review, and escalation

Healthcare cyber incidents now threaten not only data and systems, but also care continuity, clinical operations, and public trust. This session will show how you can strengthen cyber resilience as a patient safety capability across hospitals, health networks, vendors, and provincial partners.

• Reduce operational risk by linking cyber planning to patient care continuity and clinical downtime procedures
• Strengthen resilience through incident readiness, recovery testing, and cross-organizational coordination
• Improve executive accountability by translating cyber risk into patient, operational, and financial impact
• Optimize response by clarifying roles across IT, clinical operations, privacy, legal, vendors, and communications
• Build trust by planning transparent patient, staff, and public communications before disruption occurs

Administrative pressure is one of the clearest pain points across Ontario healthcare, from documentation and referrals to scheduling, follow-up, and reporting. This session will show how you can apply automation and AI-enabled workflow redesign so your teams can recover time for patient care while protecting safety, privacy, and trust.

• Reduce documentation burden by applying automation to high-friction clinical and administrative workflows
• Improve adoption by designing tools around clinician needs, existing processes, and assisted pathways
• Assess AI-enabled documentation against privacy, accuracy, bias, and clinical safety expectations
• Optimize referrals, scheduling, follow-up, and patient communication through workflow automation
• Measure value through time saved, continuity of care, patient experience, and provider satisfaction

Ransomware risk is now a direct threat to hospital operations, patient care, privacy, and public confidence. This session will show how you can improve readiness, response, and recovery so your organization can protect care continuity before an incident tests the system.

Bullets

• Strengthen readiness by testing response plans, backups, communications, and clinical downtime procedures
• Reduce recovery time by clarifying critical systems, dependencies, and restoration priorities
• Improve coordination between IT, clinical operations, executives, legal, privacy, and communications teams
• Build resilience through supplier assurance, tabletop exercises, and regional collaboration
• Protect trust by planning transparent patient, staff, and public communications

Ontario’s provincewide Primary Care Medical Record procurement creates a timely opportunity to reduce fragmentation between family physicians, hospitals, specialists, and health networks. This session will help you identify how to improve information flow so your organization can support more connected care, reduce duplicated work, and improve patient outcomes.

• Advance continuity of care by connecting primary care records with hospital and specialist workflows
• Reduce provider workload by limiting repeated documentation, faxing, and manual information chasing
• Improve patient outcomes by making critical information available when and where it is needed
• Optimize implementation by aligning EMR, EHR, referral, identity, and consent requirements
• Build readiness for procurement and adoption decisions across Ontario’s health system

As AI scribes, automation, analytics, and digital tools move into healthcare workflows, Ontario leaders need governance models that keep pace with innovation. This session will show how you can strengthen privacy, cybersecurity, and AI accountability so your organization can adopt new tools safely and confidently.

• Assess AI and digital tools against privacy, safety, bias, accuracy, and security requirements
• Reduce exposure by setting clear vendor, procurement, monitoring, and escalation controls
• Improve governance by connecting privacy, cyber, clinical, legal, procurement, and executive decision-making
• Strengthen accountability with transparent review, human oversight, audit, and measurable safeguards
• Build confidence by aligning innovation with Ontario’s responsible AI and digital health trust expectations

New and redeveloped hospitals give Ontario an opportunity to connect infrastructure, data, workflows, patient experience, and long-term system resilience from the start. This session will show how you can use hospital modernization to improve clinical operations, patient flow, digital readiness, and measurable care outcomes.

• Transform hospital design by integrating digital, clinical, operational, and infrastructure planning early
• Improve patient flow through command centres, analytics, automation, and real-time operational insight
• Advance smart hospital readiness with secure networks, connected devices, and interoperable platforms
• Reduce future technical debt by designing for scalability, resilience, and open integration
• Measure value through access, safety, productivity, patient experience, and operational performance

Ontario healthcare depends on a growing ecosystem of hospitals, primary care providers, vendors, cloud platforms, medical devices, and shared digital services. This session will show how you can manage third-party and ecosystem risk while still enabling the interoperability and innovation healthcare needs.

• Reduce third-party risk by strengthening supplier assurance, contract controls, and ongoing monitoring
• Improve security across connected care pathways, medical devices, cloud platforms, and digital health tools
• Advance shared accountability between hospitals, vendors, health networks, and provincial partners
• Optimize procurement by embedding cyber, privacy, and interoperability requirements from the start
• Build resilience by testing dependencies before incidents expose them

Patients and providers continue to face avoidable friction across referrals, navigation, scheduling, records access, and follow-up care. This session will show how you can connect digital front doors, eReferral, patient portals, and care coordination workflows so your organization can improve access without adding administrative burden.

• Improve access by connecting referral, intake, scheduling, navigation, and follow-up pathways
• Reduce administrative burden by replacing manual forms, faxing, and duplicated data entry
• Optimize patient journeys with clearer hand-offs between hospitals, primary care, and community providers
• Advance equity by designing digital services with assisted pathways for patients who need support
• Measure success through wait times, completion rates, patient experience, and provider workload

Connected healthcare depends on giving the right people secure access to the right information across organizations, systems, and care settings. This session will show how you can modernize identity and access management so your organization can support interoperability, clinician experience, privacy, and cyber resilience.

• Improve clinician experience by reducing fragmented logins and access friction
• Strengthen privacy by aligning identity, consent, role-based access, and audit controls
• Reduce cyber risk through stronger authentication, least privilege, and continuous monitoring
• Advance interoperability by designing identity models that work across hospitals and care partners
• Build trust by making access secure, usable, and accountable

AI has the potential to improve productivity, patient flow, documentation, diagnostics, and decision support, but poorly designed tools can create new risks and workarounds. This session will show how you can apply AI in ways that improve care delivery while protecting workflow, safety, privacy, and trust.

• Assess where AI can reduce effort rather than add another system for staff to manage
• Improve care quality by applying AI to targeted clinical, operational, and administrative use cases
• Reduce risk through validation, monitoring, explainability, human oversight, and redress pathways
• Optimize adoption by involving clinicians, privacy teams, cyber leaders, and patients early
• Measure impact through practical outcomes such as time saved, fewer delays, and safer escalation

Ontario healthcare leaders are modernizing platforms, scaling AI, connecting care, and managing cyber risk at the same time. This session will help you identify the next governance, resilience, privacy, and partnership decisions your organization should make so digital innovation can scale safely.

• Prioritize the most urgent cyber, privacy, AI governance, and vendor risk actions for 2027
• Improve collaboration between hospitals, Ontario Health, procurement, privacy, cyber, clinicians, and vendors
• Reduce implementation risk by sequencing safeguards, funding, ownership, and operating decisions
• Build momentum through measurable 30-, 60-, and 90-day trust and resilience actions
• Transform digital trust from a compliance requirement into a system capability