Government Innovation Showcase Victoria

• Mapping key requirements to enable connected digital services – what does Stats NZ’s digital journey over the next 5-years look like?
• Identifying current challenges in connecting services with customers
• Sharing the vision – what does a digitally driven Stats NZ look like?

• Laying out the role of data in a government digital transformation strategy
• Discussing strategies for ensuring data quality, privacy, and security in an automated environment
• Providing insights into best practices for building and maintaining these ecosystems

Discover how startup thinking is transforming the way government works.

In this session, LaunchVic COO Puji Fernando explores how Victorian government departments and agencies are tackling complex public sector challenges through the CivVic Labs program.

Puji will also share key insights into Victoria’s $132 billion startup ecosystem, which is home to more than 3,500 startups.

To bring the impact to life, Puji will be joined on stage by both a public sector leader and a startup founder who have collaborated through CivVic Labs. Together, they’ll share how the program reshaped their ways of working- and how co-creating solutions can drive better outcomes for Victorians.

• Strategising the employee lifecycle within your organisation – what does the employee roadmap from acquisition to exit look like?
• What are the collaboration opportunities between HR team and functional heads to retain and grow people across the organisation?
• Delving into the role of leadership in delivering impeccable employee experience

Adaptive leaders navigate uncertainty, integrate AI and productivity tools, improve processes, inspire teams, and drive organisational success. In this session, we will explore insights from our research to uncover which key attributes need to be cultivated in today’s adaptive leaders and why?

• Highlighting government strategies and innovations for fostering digital equity
• Understanding the socio-economic and ethnic breakdown in Victoria
• Looking into industry initiatives that have successfully promoted digital inclusion
• Discussing the role of policy and government commitment in sustaining and scaling digital equity efforts

• How can we leverage data to provide end-to-end digital services for everyone in Victoria?
• What are the key pain points in providing accessible government services?
• Where are the biggest opportunities and use cases to leverage AI for service delivery?

Olga Vasilyeva

Chief Data Officer, Australian Skills and Quality Authority

Syed Ahmed

Executive Director of Data and Analytics, Department of Transport and Planning

Max Jacobs

Director, Digital and Analytics Service, Department of Government Services

• Highlighting the critical importance of technological transformation in the Victorian Public Sector
• Developing a comprehensive understanding of the strategic roadmap for upgrading technologies used by the Victorian Public Service
• Identifying challenges and barriers to IT transformation and cloud adoption – what are the solutions to overcome them?

• Sharing the reality of (tech) skills shortage in Victoria
• Partnerships: What are the opportunities for collaboration between the tertiary and public sectors to foster and grow the talent pipeline?
• Employee Value Proposition: How can the Victorian Government build its EVP to attract and retain talent from job ads to employee development?
• Getting the balance right: how can the Victorian public sector utilise tech resources and human resources to improve workflows

• Breaking down customer experience silos – what is it that our customers truly expect from Government?
• How can you cater to all customers and overcome their barriers?
• Aligning customer needs with Government services – what is the most efficient way to communicate or provide the customer with what they require?

• Sharing insights on how the Department of Transport is using data capabilities in driving decisions relating to infrastructure
• Diving into key strategic areas of focus as the Department of Transport revamps their open data platform – what does this roadmap look like?
• Discussing other functionalities that are assisting the Department of Transport in improving traffic congestion for Victorians

• Upscaling Western Australia’s public service technology to deliver efficient services
• Looking at the potential for improved and enhanced digital infrastructure to foster collaboration
• Moving away from legacy and traditional systems
• Getting the buy-in from leadership to enable more efficient operations to improve digital infrastructure

• Exploring DCS’ strong engagement results and the role wellbeing and inclusion programs and strategies play
• Balancing physical and psychological employee safety needs across a wide portfolio and remit
• The role of leadership and its impact on employee engagement

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Laurel Chidgey Facilitator

Executive Director - Transformation, Department of Government Services

Andrew Eriksen

Chief Executive Officer, Greater Metropolitan Cemeteries Trust

Wayne Pales

General Manager Digital Business, Barwon Water

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Professor Matt Duckham Facilitator

Director, Enabling Impact Platform (Information in Society), RMIT

Alex Murphy

Assistant Government Solicitor (Commercial, Property and Technology), Victorian Government Solicitor’s Office

Sam Jones

Executive Director Corporate Services, Office of Public Prosecutions Victoria

Anita Arbogast

Executive Director Centre for Business Analytics, Melbourne Business School

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Discussion would include insights into:

• What are the main barriers to digital transformation for Victorian public service?
• What are the enablers of digital transformation for Victorian public service?
• Where are we gaining momentum?
• What settings need to change to accelerate transformation?
• What are the inter-departmental collaboration opportunities to accelerate transformation across Victorian public service?

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Marija Maher Facilitator

Chief Executive Officer, Collingwood Children's Farm

Professor Sarah McDonald

Deputy Vice Chancellor (Student Experience) and Senior Vice President,, Monash University

Susan Thomas

Executive Director – TAFE Partnerships and Implementation, Department of Jobs, Skills, Industry and Regions

• Providing an insight into how AI is reshaping Government functions across Australia and New Zealand
• Addressing the challenges and opportunities of responsible AI adoption
• Integrating AI into Government functions while maintaining trust, transparency, and accountability

• Empowering Citizens – how amica is empowering people to resolve their own disputes
• Client Centric Design – putting citizens at the heart of transforming the way Government delivers services
• How technology such as Artificial Intelligence can improve access to justice

• Data democratisation for patient outcomes
• Creating a whole of system view through data linkage
• Finding the spare dollars in a lean system
• True digital transformation through data, analytics and AI

• Identifying opportunities for growth based on international perspectives – how is Japan creating international collaboration opportunities in achieving this?
• Understanding the role of modern technology in shaping Japan’s future policies
• Developing strategies in shaping Japan’s future

• Exploring the unique strengths and needs of neurodiverse individuals – how can the public service use this to fill some of the talent shortage gaps within their departments?
• Discussing the benefits of embracing a neurodiverse workforce
• Strategising to grow and assist your talent pipeline and supporting them with their learning, development, and upskilling opportunities

• Shedding light on how customer experience has evolved since the journey to digitally connected services has been set out – how far have we come and how far do we have to go?
• Identifying the current challenges that exist – what are the missing pieces in connecting government with customers?
• Discussing innovative solutions and technologies for improving digital services

Jonas Petersen

Chief Digital Officer, Department of the Premier and Cabinet, WA

Katherine McDermott

Founder, See Me Please

Toby Sloan

Director, Customer Engagement Strategy, Cenitex

• What role does data play in improving service delivery and making government more responsive to citizen needs?
• What are the primary obstacles to implementing data-driven decision-making in government departments, and how can they be overcome?
• How can public sector leaders make data a core asset for decision-making processes?
• How can different departments collaborate to ensure seamless data utilisation while maintaining data privacy?
• Can you share examples of successful cross-agency data initiatives?

Nonna Milmeister

Chief Data and Analytics Officer, RMIT Univeristy

Su Jella

Board Member, Women's Tennis Foundation

Nikhil Patinge

Director – WoVG Digital Integration Services | Technology & Digital Platforms, Department of Government Services

Christopher Grant

Service Lead Applications, Cenitex

• Sharing key factors in enabling a growth strategy to mature your IT capabilities
• Shedding insights into the importance of the IT strategy in governance
• Discussing regulatory compliance, resource constraints, and cultural change

• Understanding the needs and wants of your staff – old and new – What drives productivity and loyalty from your team towards your organisation?
• Providing opportunities to your teams to participate in key decision-making initiatives
• Growing your team by upskilling their (digital) capabilities
• Creating an inclusive work environment for your employees

Rebecca Gauci Maurici

Director Strategy, Governance, Communications and Culture, Cenitex

Deb Fankhauser

General Manager People & Customers, Lower Murray Water

Lena Wang

Associate Professor, RMIT