• Transforming service delivery through whole-of-government digital platforms
  Learn how ServiceWA, WA Identity Gateway and WA.gov.au are streamlining access, reducing duplication, and delivering smarter, faster, and safer services for all Western Australians.
• Real-world impact: agency success stories
  Hear how WA government agencies are delivering measurable results by integrating with ServiceWA, WA Identity Gateway, and wa.gov.au—from online firearm licensing and digital learner driver logbooks to streamlined student payments and environmental rebates.
• Why your agency should be part of the acceleration
  Explore how integrating with whole-of-government platforms can reduce costs, improve trust, and deliver seamless digital experiences that meet rising public expectations.

• Sharing the journey - how we got here, how PeopleWA is leveraged, and what we've learned along the way
• Understanding how PeopleWA can be harnessed for data-driven decision making
• The journey ahead of us - growing PeopleWA to include more data and support new communities of users

As digital transformation accelerates, the Western Australian Government is poised to lead the charge by harnessing trusted and scalable infrastructure in Perth and beyond. This session will highlight how Equinix offers unparalleled access to both public and private cloud solutions, empowering government agencies to enhance service delivery, boost operational efficiency, and ensure robust data security.

We will explore the strategic advantages of modernizing, including seamless connectivity, exceptional performance, and the ability to scale resources on demand. Additionally, we will discuss the integration of artificial intelligence (AI) into cloud environments, showcasing how AI can drive insights, automate processes, and improve decision-making within enterprise and government operations.

Attendees will gain valuable insights into best practices for navigating the complexities of cloud adoption, ensuring compliance, and fostering interdepartmental collaboration. Real-world case studies will illustrate successful implementations and the tangible benefits realized by government entities.

Key Takeaways:

• The transformative benefits of Equinix’s infrastructure for government modernization.
• Strategies for integrating AI into public and private cloud solutions.
• Real-world examples of successful cloud and AI adoption in government settings.
• Best practices for ensuring security, compliance, and scalability in digital transformation efforts.

• How can cross-agency collaboration enhance the delivery of citizen-centric services?
• What are the key challenges in aligning government departments for a unified vision?
• How can a whole-of-government approach to the digital economy improve our Better Life Index?

• What role does data play in improving service delivery and making government more responsive to citizen needs?
• What are the primary obstacles to implementing data-driven decision-making in government departments, and how can they be overcome?
• How can public sector leaders make data a core asset for decision-making processes?
• How can different departments collaborate to ensure seamless data utilisation while maintaining data privacy?
• Can you share examples of successful cross-agency data initiatives?

• Understanding the vision of Digital Health and the journey in enabling improved patient healthcare
• Painting a picture of how emerging technologies and digital health has helped improve patient care in Australia – how can continuous improvement be a part of this journey with (future) tech disruptions?
• Delving into the plans for better accessibility for rural WA patient care

• Understanding the role of AI in driving innovation in the public sector.
• Laying the foundation for using synthetic data – what do we want to learn and improve using the synthetic data?
• Sharing the journey of innovation with synthetic data and AI – how has this helped us unlock opportunities for the public sector?

• What strategic frameworks are essential for guiding ICT transformation initiatives?
• How can leadership cultivate an innovation-driven mindset to sustain digital advancements?
• What metrics should be established to evaluate the success of ICT transformation efforts?
• How can cross-functional collaboration enhance the implementation of digital technologies across government?

• Streamlined IT functions to boost efficiency and agility, supporting cloud-based services and scalability.
• Advanced mobile field operations by integrating cloud technologies for real-time data access and seamless officer experiences.
• Enhanced data-sharing frameworks to ensure the timely, secure delivery of critical information across public safety networks.

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

• Common challenges observed across Agencies and what to do about them in a practical way
• Keys to success including why transparency is important, and the need to manage your vendors
• The constructive use of the Assurance Review and other DGov assistance available

• How are we leverage data to provide end-to-end digital services for everyone in SA?
• What are the key pain points in providing accessible government services?
• Where are the biggest opportunities for the Department of Human Services to leverage AI for service delivery?

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

• Enabler
  • Legislative
  • Policy
  • Collaborative People
  • Technology
• Benefits
  • Industry innovation
  • AI Capability
  • Demand Management
  • Improved Decision making
• Case Study
  • HealthConnect (Health Information Exchange)

• Understanding digital accessibility and inclusivity within the regions in Western Australia – what is the demographic, ethnic, and socio-economic breakdown of Western Australia?
• What are the challenges and solutions to bridge the barriers in digital inclusivity for citizens in WA?
• What is the Government’s role in helping educate and equip its citizen with the digital tools?
• What does user-centred design on technologies to enhance digital inclusivity look like?

• Can you share examples where open data sharing directly benefited a government initiative or public service?
• What are the main privacy concerns related to open data sharing and how can they be effectively mitigated?
• For governments that have already implemented open data sharing, what were some unforeseen challenges, and what advice would you offer Western Australia to avoid similar pitfalls?