The pace of technology innovation continues to accelerate, constantly creating new possibilities for how we work and interact with the world. In the public sector, understanding and embracing these emerging digital possibilities can allow us to operate more efficiently, ensuring better engagement and promoting successful outcomes across our toolsets. Get an overview of technology and strategy to support effective digitization, with examples of impact from the education sector.

Artificial Intelligence is transforming government and society. Have you implemented this? What are the rewards and risks?  This session will focus on the innovations of artificial intelligence and how to leverage this.

• Gain a better understanding of the cutting-edge AI technologies.
• How to align AI initiatives with your organization’s objectives.

Gain insights into the key considerations and challenges involved in digital transformation and learn practical strategies and best practices. The session will cover various aspects of the transformation, including data migration, project planning, and system integration. Additionally, attendees will learn about the essential resources and tools available to support their transformation efforts.

The zero-trust model of security will only continue to gain momentum as the public sector looks to stay ahead of bad actors and avoid breaches. Since public sector organizations each have different IT infrastructures, there is no standard approach to implementing Zero Trust. Each entity must evaluate its capabilities and risks of threats to understand what methods and tools can protect their systems. Join Jennifer Franks for insight into how she and the GAO team adopted and integrated a Zero Trust strategy – and how its impacted their security in the time since.

Technological innovation has the power to transform society as we know it. Leveraging key technological tools in order to enable faster, more targeted, and impactful services to those in need. Join this session to hear how your department and agency can adopt these tools to help address key societal challenges.

Innovation is not a new imperative for the public sector. However, moving from a predominantly in-person work environment to hybrid or remote work over the past three years has made collaboration much more urgent. Platforms, agile leadership, and design can have an impact on policy and programs. This session will share solutions to help your team work collaboratively to improve and incite an innovation culture.

Leaders are often under pressure to simultaneously deliver on today’s pressing commitments by troubleshooting and finding innovative solutions while investing in software packages and systems that will allow for future success.

This panel will discuss how they analyze and decide on the best technology, data and AI applications for specific tasks and how to optimize their efforts to ensure that the best solutions are in place.

Georgia strives to improve public services amid rapid technological advancements. With recent issues like digital divide challenges and the need for accessible government platforms, enhancing user experience and accessibility ensures that all citizens can effectively engage with and benefit from digital services. This approach helps address disparities, promote inclusivity, and improve overall citizen satisfaction with public services in Georgia.

• How can we leverage emerging technologies to enhance user experience and accessibility in our digital services, ensuring that all citizens, including those with disabilities, have equal access?
• What feedback mechanisms can we implement to continuously gather citizen input on digital services, allowing us to make data-driven improvements and better meet user needs?
• In what ways can we address the digital divide in Georgia to ensure that all communities, especially underserved populations, have the necessary tools and skills to effectively use our digital services?