Wed 19 Nov 2025
View event detailsRegistration and Networking
8:00 AM - 9:00 AM (60 mins)
Welcome from the Public Sector Network
9:00 AM - 9:10 AM (10 mins)
Welcome from the Chair
9:10 AM - 9:20 AM (10 mins)
Progress on the Digital Government Strategic Plan: Advancing Wave 3 Goals
9:20 AM - 9:40 AM (20 mins)
As governments embrace digital transformation, the focus shifts to achieving the ambitious objectives of Wave 3 in the Digital Government Strategic Plan. This session will outline key milestones, share insights on overcoming persistent challenges, and explore what’s next for innovation in public sector services.
This session will help you align your organization’s priorities with Wave 3 goals, while equipping you with actionable strategies to enhance service delivery and citizen outcomes.
- Advance your understanding of Wave 3 goals and their impact on government services
- Identify success stories and lessons learned from recent digital transformation initiatives
- Explore strategies to overcome barriers to innovation and collaboration
- Apply forward-looking approaches to accelerate progress on your agency’s priorities
Improvement in Customer Experience
9:40 AM - 10:00 AM (20 mins)
Citizens expect government services to be as intuitive and accessible as those in the private sector. This session will help you transform your approach to customer experience by leveraging technology, data insights, and user-centric design to meet rising expectations and build trust.
- Enhance citizen satisfaction by streamlining digital and in-person service delivery.
- Utilize data insights to anticipate and address citizen needs effectively.
- Apply user-centric design principles to create intuitive and accessible services.
- Foster trust by delivering consistent, transparent, and responsive interactions.
Driving Operational Excellence by Embedding Innovation Into Your Organizational DNA (TBC)
10:00 AM - 10:20 AM (20 mins)


Innovating Housing: The Future of Technology-Driven Affordable Housing in Colorado
10:20 AM - 10:50 AM (30 mins)

Morning Coffee and Networking Break
10:50 AM - 11:20 AM (30 mins)
Welcome from the Track Chair
11:20 AM - 11:30 AM (10 mins)
Welcome from the Track Chair
11:20 AM - 11:30 AM (10 mins)
Preparing for AI: Strengthening Data Governance for Seamless Integration (TBC)
11:30 AM - 11:50 AM (20 mins)

This session will highlight the critical role of data governance in preparing organizations for successful AI implementation, focusing on strategies for managing data across multiple divisions, ensuring compliance, and fostering AI readiness.
- Key components of a successful data governance framework for AI integration
- Overcoming challenges in managing data across multiple divisions
- Best practices for ensuring data quality, privacy, and accessibility
- Steps to align data governance with organizational AI strategies and goals
Bridging the Digital Divide: Colorado’s Broadband Investment and Its Impact on Access and Equity
11:30 AM - 11:50 AM (20 mins)
Colorado’s historic broadband investment is a game-changer in tackling the digital divide. With a focus on improving connectivity in rural and underserved communities, this funding aims to ensure equitable access to essential services, education, and economic opportunities.
This session will unpack how this transformative investment is shaping the future of broadband expansion, addressing disparities, and delivering meaningful change for Coloradans.
- Assess the current state of broadband accessibility across Colorado
- Explore how funding is being allocated to promote equity and inclusion
- Learn innovative approaches to accelerate infrastructure deployment
- Discover actionable strategies to foster collaboration between public and private stakeholders
AI for Enhanced Public Safety and Emergency Response
11:50 AM - 12:10 PM (20 mins)
Communities face increasing natural disasters, crime rates, and public health crises. Recent issues like wildfires and the ongoing need for efficient emergency response in Virginia highlight the importance of leveraging AI to improve response times, predict risks, and optimize resource allocation, ultimately enhancing public safety and resilience.
- How can we effectively integrate AI technologies into our existing public safety infrastructure to improve response times and coordination during emergencies?
- What predictive AI tools can we implement to better forecast and mitigate the impact of natural disasters and other emergencies in Virginia?
- How can we address ethical concerns and ensure the responsible use of AI in public safety, maintaining transparency and public trust?
Mobile Government Services: Enhancing Accessibility
11:50 AM - 12:10 PM (20 mins)
Mobile government services play a crucial role in enhancing accessibility and addressing recent issues by providing citizens with convenient access to essential services anytime, anywhere. This transformation is pivotal in modernizing government interactions and improving service delivery.
- What steps can we take to develop and expand mobile government services to ensure all have access to essential public services, especially those in underserved communities?
- How can we ensure that our mobile services are user-friendly and accessible to citizens with varying levels of digital literacy and those with disabilities?
- What measures can we implement to secure mobile government platforms, protect citizen data, and maintain trust in digital services?
ReimagineIT: Catalyzing Innovation and Commercial Opportunities Through Government Technology
12:10 PM - 12:30 PM (20 mins)

Government technology is not only a driver of improved public services but also a catalyst for innovation and commercial growth. Through initiatives like ReimagineIT, Colorado is fostering partnerships, leveraging emerging technologies, and creating opportunities for the public and private sectors to thrive together.
This session will explore how government innovation fuels economic development and unlocks new pathways for collaboration and technological advancement.
- Learn how ReimagineIT is driving innovation and modernization across government services
- Explore opportunities for public-private partnerships to accelerate technology adoption
- Discover ways to leverage emerging technologies to enhance efficiency and service delivery
- Identify strategies to align government innovation with commercial and economic growth objectives
Transforming State Services: The Role of the Colorado Digital Service in Government Modernization
12:10 PM - 12:30 PM (20 mins)
Modernizing government services is critical to meeting the evolving needs of citizens and improving operational efficiency. The Colorado Digital Service (CDS) is leading the charge, leveraging technology and agile methodologies to drive innovation and improve outcomes across state agencies.
This session will explore how CDS is transforming service delivery, overcoming challenges, and fostering collaboration to create a more responsive and effective government.
- Understand the mission and impact of the Colorado Digital Service on state modernization efforts
- Learn how CDS utilizes agile practices to enhance project outcomes and citizen engagement
- Explore case studies showcasing successful digital transformation across Colorado agencies
- Identify opportunities to implement innovative approaches in your own department or organization
Innovations in Government Procurement of AI Solutions
12:30 PM - 12:50 PM (20 mins)
Innovations in government procurement of AI solutions are crucial for addressing contemporary challenges and advancing public service delivery. Recent issues, such as the need for enhanced data security, efficiency in healthcare management, and sustainable resource allocation, underscore the importance of integrating AI technologies into governmental operations.
- How can the government streamline the procurement process to facilitate faster adoption of AI solutions while ensuring compliance with state regulations and standards?
- What measures should be taken to ensure that AI procurement aligns with Virginia's goals for sustainability and equity?
- How can partnerships between government agencies and AI vendors be enhanced to foster innovation and maximize the benefits of AI implementations?
Digital Transformation and e-Government Services
12:30 PM - 12:50 PM (20 mins)
Digital transformation and e-government services are pivotal in Virginia's efforts to modernize public administration and improve citizen engagement. Recent issues, such as the need for accessible healthcare information, efficient disaster response coordination, and streamlined public service delivery amidst budget constraints, highlight the critical role of digitalization in enhancing government responsiveness and efficiency.
- How can the government ensure equitable access to digital government services across diverse populations, including underserved communities and rural areas?
- What strategies should the government prioritize to enhance cybersecurity measures and data protection in the implementation of digital government services?
- How can the government leverage user feedback and data analytics to continuously improve the usability and effectiveness of e-government platforms and services?
IT Modernization: Transforming Government Operations
12:50 PM - 1:20 PM (30 mins)
Modernizing IT systems is critical for governments to enhance efficiency, improve service delivery, and strengthen cybersecurity. Outdated infrastructure can slow down operations and create security vulnerabilities, making transformation essential.
This session will explore strategies to upgrade legacy systems, integrate emerging technologies, and streamline digital services to improve agility and resilience.
- Identify key barriers to IT modernization and how to overcome them
- Explore strategies to integrate cloud, AI, and automation into government operations
- Improve cybersecurity resilience while modernizing legacy systems
- Enhance cross-agency collaboration through better data and technology integration
- Leverage GIS technology to improve decision-making, service delivery, and infrastructure planning




Ensuring Accessibility and Bridging the Digital Divide: Colorado’s Approach to Inclusive Technology and Digital Equity
12:50 PM - 1:20 PM (30 mins)
As Colorado invests in digital expansion, ensuring equitable access and accessibility remains a top priority. Initiatives like the Technology Accessibility Program (TAP) and targeted efforts to bridge the digital divide demonstrate the state’s commitment to fostering digital inclusion for underserved and marginalized communities. Tools like the MyColorado app simplify access to essential services, such as DMV transactions and park reservations, offering convenience while prioritizing equity and accessibility for all residents.
This session will explore how Colorado’s approach to inclusive technology is creating a more connected and equitable future.
- Examine the MyColorado app as a model for accessible, user-friendly state services.
- Explore how programs like TAP are driving innovation in digital inclusion.
- Ensure equity by addressing systemic barriers to technology access for underserved populations.
- Advance collaboration to create seamless, inclusive, and impactful service delivery statewide.



Lunch and Networking
1:20 PM - 2:20 PM (60 mins)
Split into specialized conversation areas and join engaging discussions to dive deeper into your innovation priorities
2:20 PM - 3:20 PM (60 mins)
Revolutionizing Public Health: Building a Smarter, Connected Healthcare Future for Colorado (TBC)
3:20 PM - 3:40 PM (20 mins)

Colorado’s healthcare system is evolving, with rising demand for more integrated, data-driven, and equitable solutions. This session will equip you with practical strategies to transform your healthcare services, apply new technologies, and strengthen collaboration across public health agencies.
- Advance the use of real-time data sharing to improve health outcomes
- Adapt your public health programs to emerging digital technologies
- Increase interoperability across healthcare providers and agencies
- Optimize resource allocation through smarter analytics
- Impact community health by creating more connected care networks
Enhancing Citizen Engagement Through Digital Platforms: Opportunities for Service Providers
3:40 PM - 4:00 PM (20 mins)
In an increasingly digital world, government agencies are prioritizing citizen engagement through innovative platforms that deliver seamless, personalized experiences. Service providers play a crucial role in developing solutions that enhance communication, streamline interactions, and build trust between governments and their communities. By leveraging cutting-edge technologies, vendors can help create platforms that are accessible, secure, and adaptable to evolving citizen needs.
- This session will highlight the role of service providers in shaping citizen engagement strategies and driving digital transformation across the public sector.
- Develop scalable and secure platforms that enhance citizen communication and accessibility.
- Adapt digital solutions to meet the diverse needs of communities and improve equity.
- Enable government agencies to deliver real-time, personalized services.
- Foster trust and transparency through data-driven engagement tools.
TBA
4:00 PM - 4:20 PM (20 mins)

Building a Resilient and Innovative Public Service Workforce
4:20 PM - 4:50 PM (30 mins)


To meet today’s challenges, public service organizations must prioritize resilience and innovation in their workforce. This session will explore practical strategies to future-proof your teams, enabling them to adapt, innovate, and deliver high-impact results in an evolving public sector landscape.
Key Discussion Points:
- Cultivate resilience through leadership development and employee well-being initiatives.
- Drive innovation by embedding collaboration and creative problem-solving into workplace culture.
- Modernize workforce strategies to attract, engage, and retain top talent.
- Equip teams with the skills and technology needed to navigate future challenges
Closing Remarks from the Chair followed by Networking Reception
4:30 PM - 5:15 PM (45 mins)