Skip to main content

This event is now complete

Agenda

2026 Government Innovation Showcase Atlantic

 Tuesday, 12 May 2026

Sessions

7:40AM

Registration & Networking

7:40 AM - 8:40 AM (60 mins)

Argyle Pre-Function East

8:40AM

Welcome from Public Sector Network

8:40 AM - 8:50 AM (10 mins)

Argyle Suite

Andrew Cowan
Vice President, Partner Relations, Public Sector Network
8:50AM

Welcome from the Chair

8:50 AM - 9:00 AM (10 mins)

Argyle Suite

Ian Gallaway
Partner, IBM Consulting, IBM Canada
9:00AM

Opening Address

9:00 AM - 9:10 AM (10 mins)

Argyle Suite

Rick Burns
Ministerial Assistant for the Department of Cyber Security and Digital Solutions, Government of Nova Scotia
9:10AM
Industry Insights

From Client Zero to Gov 3.0: How Governments can Deliver Better Services with the Capacity they have

9:10 AM - 9:30 AM (20 mins)

Argyle Suite

Daniel St.George
Enterprise Strategy Leader, Consulting, IBM

Governments across Atlantic Canada are being asked to deliver better, faster, and more integrated public services, often with constrained budgets, aging technology, and a stretched workforce. IBM’s Client Zero AI Transformation journey offers a powerful and highly relevant lesson to Atlantic Government agencies: these organizations can use AI, automation, and data responsibly to increase service quality and workforce productivity, not by doing more work, but by changing how work gets done.

In this keynote, we explore how the principles behind IBM’s Client Zero AI transformation translate directly to government. This session highlights how intelligent automation and AI can reduce manual effort, streamline end‑to‑end service journeys, improve decision timeliness, and free public servants to focus on higher‑value, citizen‑facing work. These are the same outcomes governments seek as they transition from Gov 2.0 to Gov 3.0 - intelligent, interoperable, and trusted public services.

Drawing on real transformation lessons, we’ll show how governments can move from isolated AI pilots to driving Government value at scale that supports ethical AI, workforce enablement, and cross‑jurisdiction collaboration. This session promises to equip public sector leaders with actionable insights to drive their own digital transformations, fostering agile, responsive, and cost-effective governance. Don't miss this opportunity to learn how Client Zero can reshape your organization's future.

9:30AM
Panel Discussion

From Services to Experiences: How Technology and Innovation are Reshaping the Future of Service Delivery

9:30 AM - 10:00 AM (30 mins)

Argyle Suite

Jennifer LaPlante
Deputy Minister, Department of Cyber Security and Digital Solutions, Government of Nova Scotia
Alex Ikejiani
Deputy Attorney General and Deputy Minister of Justice, Government of Nova Scotia
Chris Morrissey
Deputy Minister of the Department of Growth and Development, Government of Nova Scotia
Ian Gallaway Moderator
Partner, IBM Consulting, IBM Canada

As expectations for public services continue to rise, governments are being called to deliver experiences that are seamless, connected, and reflective of how people live and work today. Technology offers powerful opportunities to modernize service delivery, but success depends on thoughtful design, cross‑government collaboration, and a clear focus on citizen needs.
This session will explore how digital capabilities are reshaping what citizens expect from government and how leaders can guide this shift toward more integrated, experience‑driven public services.

  • Evolve from traditional service delivery toward cohesive, end‑to‑end digital experiences
  • Apply human‑centred design to ensure services are intuitive, accessible, and equitable
  • Use data and emerging technologies to anticipate needs and improve service responsiveness
  • Strengthen public trust through transparent, secure, and reliable digital interactions
10:00AM
Keynote

From Potential to Practice: Using Responsible AI to Deliver Better Public Services

10:00 AM - 10:20 AM (20 mins)

Argyle Suite

Arlene Williams
Associate Deputy Minister, Chief Digital Officer, Department of Cyber Security and Digital Solutions, Government of Nova Scotia
Clay Bates
Executive Director, AI & Cloud Engineering, Department of Cyber Security and Digital Solutions, Government of Nova Scotia

Join Arlene Williams, Associate Deputy Minister and Chief Digital Officer, and Clay Bates, Executive Director of AI and Cloud Engineering, to learn about how the Government of Nova Scotia is advancing AI as a practical, trusted capability that helps transform how government delivers clear, reliable online services to Nova Scotians. How governments use AI matters as much as the technology itself. Nova Scotia’s approach to AI focuses on using AI in everyday work to improve productivity and modernize service delivery to foster long-term digital resilience across the public service. Learn how Nova Scotia is transforming AI from an emerging idea into a practical, trusted tool that benefits people, safeguards public trust, and drives meaningful change, all while maintaining accountability, security, and essential human connections in public service to Nova Scotians. The session will cover how the Department of Cyber Security and Digital Solutions CSDS) is: 

  • Deploying secure, approved AI productivity tools within current government platforms 
  • Developing in-house expertise to design, develop, and manage AI-enabled services tailored to public sector needs 
  • Reducing reliance on external supports by strengthening internal capabilities 
10:20AM

Morning Networking Break

10:20 AM - 11:10 AM (50 mins)

Room 202

Two tracks · 11:10 AM - 12:30 PM · Pick one and follow it Digital Services, Citizen Experience & AI Cyber, Technology, Data & AI Integration

Digital Services, Citizen Experience & AI Cyber, Technology, Data & AI Integration
11:10AM

11:10 AM - 11:20 AM (10 mins)

11:10AM
Digital Services, Citizen Experience & AI

Chair Opening

11:10 AM - 11:20 AM (10 mins)

Room 603 & 604, 6th Floor

Nitin Jain
Partner, The Barrington Consulting Group Inc.
11:10AM
Cyber, Technology, Data & AI Integration

Chair Opening

11:10 AM - 11:20 AM (10 mins)

Argyle Suite

Patrick Hamel
Manager, Solutions Consulting, Palo Alto Networks
11:20AM

11:20 AM - 11:40 AM (20 mins) Keynote

11:20AM
Digital Services, Citizen Experience & AI

Strategic AI Adoption in Government: Balancing Innovation, Risk and Organizational Readiness

11:20 AM - 11:40 AM (20 mins)

Room 603 & 604, 6th Floor

Cynde Faulkner
Assistant Deputy Minister - Corporate Services and Community Funding (ELG), Government of New Brunswick
11:20AM
Cyber, Technology, Data & AI Integration

Navigating the Digital Frontier: GNB’s Approach to AI and Innovation

11:20 AM - 11:40 AM (20 mins)

Argyle Suite

Tony Daye
Chief Digital Officer, Finance and Treasury Board, Government of New Brunswick

As governments accelerate their adoption of AI and emerging technologies, building trust through transparency and governance becomes essential. The Government of New Brunswick is setting the pace by embedding accountability and ethics into every layer of innovation.

This session will explore how to scale digital innovation responsibly and apply new approaches on how you can embed safety, transparency, and collaboration into your tech strategy from day one.

  • Advance AI adoption through clear and accountable governance
  • Reduce risk by integrating ethical safeguards into innovation processes
  • Build secure digital services rooted in citizen trust and transparency
  • Improve cross-agency coordination to align innovation with oversight
  • Scale transformative technologies with control and confidence
11:40AM

11:40 AM - 12:00 PM (20 mins) Industry Insights

11:40AM
Digital Services, Citizen Experience & AI

AI and the Autonomous SOC

11:40 AM - 12:00 PM (20 mins)

Room 603 & 604, 6th Floor

Talha Iqbal
Senior Director, Cyber Intelligence Centre, Bell Cyber Inc.

The Future of Faster, Smarter Cyber Defence

AI is forcing security operations to evolve from traditional, human-paced SOC models into autonomous, machine-speed defence. Talha will explain how attackers are now using AI creating a speed gap that manual triage and disconnected tools cannot close. The session introduces Cybersecurity Mesh as the foundation for connecting security tools, SOAR and AI agents as the autonomous layer that can triage, investigate, prioritize, and contain threats in minutes.

11:40AM
Cyber, Technology, Data & AI Integration

Responsible AI begins with Responsible Data

11:40 AM - 12:00 PM (20 mins)

Argyle Suite

Nader Shureih
Senior Vice President, Public Sector - Canada, Environics Analytics

Artificial intelligence's effectiveness depends entirely on data quality, This session explores why the biggest AI challenges—capacity constraints, trust gaps, and productivity paradoxes—are fundamentally data problems, and presents three critical foundations for responsible implementation. Attendees will learn practical strategies for building partnerships, investing in AI literacy, and leveraging leadership in privacy-forward thinking to create trusted, equitable AI systems.

12:00PM

12:00 PM - 12:30 PM (30 mins) Panel Discussion

12:00PM
Digital Services, Citizen Experience & AI

Enhancing Citizen Engagement Through Digital Channels

12:00 PM - 12:30 PM (30 mins)

Room 603 & 604, 6th Floor

Dr. Chris Boulter
Senior Executive Director (Pre-primary to Grade 12), Nova Scotia Department of Education and Early Childhood Development
Lisa Baker Worthman
Assistant Deputy Minister, Early Learning and Child Development Division, Department of Education, Government of Newfoundland and Labrador
Jordan Warford
Executive Director, Planning, Performance & Data, Nova Scotia Health
Alaisdar Graham
Executive Counselor, Info‑Tech Research Group
Nitin Jain Moderator
Partner, The Barrington Consulting Group Inc.

As digital touchpoints become the primary way citizens interact with government, agencies must rethink how they design and deliver these experiences. Personalization, accessibility, and innovation are key to creating meaningful, inclusive engagement at scale.

This session will explore how to strengthen citizen relationships through digital channels and apply new approaches on how you can design interactions that reflect community needs and drive lasting participation.

  • Increase citizen engagement through targeted digital strategies
  • Personalize online experiences to serve diverse populations
  • Leverage social media, mobile platforms, and AI to expand reach
  • Improve digital accessibility to reduce participation barriers
  • Adapt engagement models to reflect real-time community feedback
12:00PM
Cyber, Technology, Data & AI Integration

Responsible AI and Analytics: Ethics, Bias, Trust, and Regulation

12:00 PM - 12:30 PM (30 mins)

Argyle Suite

Christopher Clissold
Chief Information Officer, Director General IT, IM Administration and Privacy, Department of Veterans Affairs, Government of Canada
Owen Sagness
Chief Executive Officer, Digital Nova Scotia
Olesia Kazantseva
Director, Artificial Intelligence Program, Shared Services Canada
Chief Executive Officer, Code for Canada
Fuad Abdi
Sr. Account Director, LinkedIn Talent Solutions, LinkedIn
Allan MacDonald Moderator
Solutions Consultant, Palo Alto Networks

As AI adoption accelerates, public sector leaders must ensure that their systems are fair, explainable, and secure. Missteps around ethics, bias or transparency can quickly erode public trust and slow innovation. This session will explore how you can apply responsible AI principles to build trust, navigate regulation, and advance data-informed decisions with integrity.

  • Improve transparency by embedding clarity in your AI and analytics frameworks
  • Reduce bias in models through inclusive data practices
  • Heighten public trust by aligning AI initiatives with core ethical standards
  • Advance regulatory readiness to stay ahead of evolving policy landscapes
12:30PM

Networking Lunch

12:30 PM - 1:30 PM (60 mins)

Room 201

Two tracks · 1:30 PM - 3:50 PM · Pick one and follow it Digital Services, Citizen Experience & AI Cyber, Technology, Data & AI Integration

Digital Services, Citizen Experience & AI Cyber, Technology, Data & AI Integration
1:30PM

1:30 PM - 1:50 PM (20 mins) Keynote

1:30PM
Digital Services, Citizen Experience & AI

How Client Experience Shapes Policy, Regulation, and Service Delivery

1:30 PM - 1:50 PM (20 mins)

Room 603 & 604, 6th Floor

Wendy MacDermott
Chief Experience Officer, Department of Social Development, Government of New Brunswick
1:30PM
Cyber, Technology, Data & AI Integration

Building Stronger Security Through Government Collaboration

1:30 PM - 1:50 PM (20 mins)

Argyle Suite

Frank Robichaud
Corporate Information Security Officer, SNB Technology Services Division, Government of New Brunswick
1:50PM

1:50 PM - 2:10 PM (20 mins) Keynote

1:50PM
Digital Services, Citizen Experience & AI

From Principles to Practice: Operationalizing AI Governance in Government

1:50 PM - 2:10 PM (20 mins)

Room 603 & 604, 6th Floor

Olesia Kazantseva
Director, Artificial Intelligence Program, Shared Services Canada
Scott Syms
Senior Technical Advisor, Shared Services Canada
1:50PM
Cyber, Technology, Data & AI Integration

From Insights to Impact: Data-Driven Policy in Early Learning

1:50 PM - 2:10 PM (20 mins)

Argyle Suite

Lisa Baker Worthman
Assistant Deputy Minister, Early Learning and Child Development Division, Department of Education, Government of Newfoundland and Labrador
2:10PM

2:10 PM - 2:30 PM (20 mins) Keynote

2:10PM
Digital Services, Citizen Experience & AI

PAS: From Crisis Response to In‑House Consulting Capability

2:10 PM - 2:30 PM (20 mins)

Room 603 & 604, 6th Floor

Meranda McLaughlin
Executive Director, GNB Project & Advisory Services (ECO)
2:10PM
Cyber, Technology, Data & AI Integration

Scaling AI in Government: From Pilot to Integrated, Secure Service Delivery

2:10 PM - 2:30 PM (20 mins)

Argyle Suite

Valerie Kelly
Director of Innovation and Transformation, Government of New Brunswick
2:30PM

2:30 PM - 2:50 PM (20 mins) Industry Insights

2:30PM
Digital Services, Citizen Experience & AI

Connected or Compromised: Why Integration Is the Next Frontier of Government Innovation

2:30 PM - 2:50 PM (20 mins)

Room 603 & 604, 6th Floor

Catherine Schoular
Director, Business Development, Public Sector, Interac Corp.

This session highlights that Canada’s digital government challenge is not always a technology gap, but a coordination gap. Payments, identity, and data systems were built in silos, creating hidden friction for citizens and increasing exposure to fraud—particularly in cross-jurisdictional regions like Atlantic Canada.

The opportunity exists to connect current, trusted infrastructure to deliver seamless, real-time services—verifying identity once and enabling faster, more secure outcomes. 

The key takeaway: in Canada, we don’t always need to build more systems—they need to better integrate the ones we already have, through collaboration, shared standards, and a citizen-first mindset.

2:30PM
Cyber, Technology, Data & AI Integration

AI Promises Everything. ServiceOps Delivers Outcomes.

2:30 PM - 2:50 PM (20 mins)

Argyle Suite

Keith Yim Lim
Principal Solution Engineer, BMC Helix

AI has raised expectations for what IT should deliver—but in many organizations, complexity is still getting in the way. In this session, we’ll look at how leading teams are simplifying operations, reducing friction, and turning AI into measurable outcomes so IT can move faster, scale impact, and expand opportunity.

2:50PM

2:50 PM - 3:10 PM (20 mins)

2:50PM
Keynote Digital Services, Citizen Experience & AI

Transforming Education Systems: From Strategy to Impact

2:50 PM - 3:10 PM (20 mins)

Room 603 & 604, 6th Floor

Dr. Chris Boulter
Senior Executive Director (Pre-primary to Grade 12), Nova Scotia Department of Education and Early Childhood Development
2:50PM
Fireside Chat Cyber, Technology, Data & AI Integration

From Data to Decisions: Integrating AI for Smarter Health Systems

2:50 PM - 3:10 PM (20 mins)

Argyle Suite

Steven Carrigan
Senior Director, Data & Analytics, Nova Scotia Health
Allan MacDonald Moderator
Solutions Consultant, Palo Alto Networks
3:10PM

3:10 PM - 3:40 PM (30 mins) Panel Discussion

3:10PM
Digital Services, Citizen Experience & AI

Future Trends in Digital Government

3:10 PM - 3:40 PM (30 mins)

Room 603 & 604, 6th Floor

Valerie Kelly
Director of Innovation and Transformation, Government of New Brunswick
Tony Daye
Chief Digital Officer, Finance and Treasury Board, Government of New Brunswick
Christopher Clissold
Chief Information Officer, Director General IT, IM Administration and Privacy, Department of Veterans Affairs, Government of Canada
Christine Landry
Global Healthcare Partner, Kyndryl Consult
Nitin Jain Moderator
Partner, The Barrington Consulting Group Inc.

The future of digital government will be shaped by rapid technological change, rising citizen expectations, and the growing demand for data-driven decision-making. To stay ahead, public sector leaders must embrace innovation while upholding trust, agility, and compliance.

This session will explore what’s next for digital government and apply new approaches on how you can future-proof services by integrating emerging tech, citizen insights, and secure, adaptive systems.

  • Identify the technologies set to redefine public sector service delivery
  • Improve agility and responsiveness without compromising on security
  • Leverage data to drive real-time insights and smarter policy decisions
  • Build services that evolve with citizen needs and expectations
  • Adapt leadership strategies to support innovation at scale
3:10PM
Cyber, Technology, Data & AI Integration

Balancing Innovation with Data Governance and Privacy

3:10 PM - 3:40 PM (30 mins)

Argyle Suite

Lisa Baker Worthman
Assistant Deputy Minister, Early Learning and Child Development Division, Department of Education, Government of Newfoundland and Labrador
Meranda McLaughlin
Executive Director, GNB Project & Advisory Services (ECO)
Dr Mike Smit
Dean, Faculty of Management, Dalhousie University
Jon Barry
National AI Centre of Excellence Leader, MNP
Allan MacDonald Moderator
Solutions Consultant, Palo Alto Networks

As governments push forward with data-driven innovation, they face the complex challenge of protecting privacy without slowing progress. Strong governance is no longer a barrier—it's a foundation for responsible, scalable transformation.

This session will explore how to innovate confidently within a privacy-first framework and apply new approaches on how you can unlock data’s value while safeguarding trust and compliance.

  • Drive innovation without compromising on data security and ethics
  • Overcome challenges in balancing accessibility with compliance
  • Strengthen governance to support responsible data use at scale
  • Enhance privacy through advanced technologies and architecture
  • Improve stakeholder trust through transparent data management practices
3:40PM

3:40 PM - 3:50 PM (10 mins)

3:40PM
Digital Services, Citizen Experience & AI

Closing Remarks

3:40 PM - 3:50 PM (10 mins)

Room 603 & 604, 6th Floor

Nitin Jain
Partner, The Barrington Consulting Group Inc.
3:40PM
Cyber, Technology, Data & AI Integration

Closing Remarks

3:40 PM - 3:50 PM (10 mins)

Argyle Suite

Patrick Hamel
Manager, Solutions Consulting, Palo Alto Networks
3:50PM

Networking Drinks Reception

3:50 PM - 4:50 PM (60 mins)

Room 202

Questions?

See our FAQs or get in touch