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Government at the Speed of Trust

Agenda

Government at the Speed of Trust

 Tuesday, 17 Nov 2026
 9am - 1pm EST

Sessions

8:00AM

Registration and Breakfast/Coffee

8:00 AM - 9:00 AM (60 mins)

9:00AM

Welcome from the Public Sector Network

9:00 AM - 9:05 AM (5 mins)

9:05AM

Welcome from SAS

9:05 AM - 9:15 AM (10 mins)

Karen Messett
Manager, Federal Government, SAS
9:15AM
Keynote

Modernizing Government Services Through Data-Driven Innovation and Citizen-Centric Delivery

9:15 AM - 9:35 AM (20 mins)

Gino Roy
Vice President, Enterprise Data Operations Technology, Export Development Canada

This keynote explores how public institutions can responsibly harness AI and data-driven insights while upholding their fiduciary responsibilities to citizens. Moving beyond ethical principles alone, it examines practical governance approaches that help leaders make decisions that are transparent, proportionate, legally defensible, and aligned with the public interest.

  • Responsible AI governance in the public sector
  • Data as a strategic asset for decision-making
  • Strengthening transparency, accountability, and public trust
9:35AM
Keynote

Harnessing Data and AI to Strengthen Integrity, Earn Public Confidence, & Deliver Citizen-Centric Services

9:35 AM - 9:55 AM (20 mins)

Steve Bennett, Ph.D.
Senior Director, Corporate Operations and Planning, SAS

SAS walk through what they are working with government using data and AI to help strengthen government integrity, enhance decision-making, and deliver trusted, citizen-centric services while navigating governance, risk, and responsible adoption.

  • Leveraging data and AI to detect and prevent fraud, waste, and abuse
  • Strengthening governance, transparency, and accountability through responsible AI adoption
  • Using data-driven insights to improve outcomes and build public confidence
9:55AM
Keynote

Balancing Innovation and Accountability: The Future of Digital Transformation in Government

9:55 AM - 10:15 AM (20 mins)

Stephanie Katz
Director, Contact Centre Service Design, Implementation & Centre of Expertise, Shared Services Canada

This session will explore how agencies can advance digital transformation while balancing innovation with accountability, ensuring emerging technologies deliver value while maintaining public trust.

  • Navigating the opportunities and challenges of digital transformation
  • Establishing responsible approaches to technology adoption and governance
  • Driving innovation while maintaining transparency, security, and public confidence
10:15AM

Morning Coffee Break, Networking Session and Demonstrations

10:15 AM - 10:45 AM (30 mins)

10:45AM
Roundtables

Roundtable Discussions

10:45 AM - 11:45 AM (60 mins)

Walie Aktary Moderator
Customer Solution Lead, SAS
Scott Nason Moderator
Manager, Provincial Government, SAS
Steve Bennett, Ph.D. Moderator
Senior Director, Corporate Operations and Planning, SAS
Thomas Hindle Moderator
Customer Advisory, Public Sector, SAS

Split into specialized conversation areas and join engaging discussions to dive deeper into your innovation priorities.

Roundtable 1 - Using Data and AI to Improve Citizen Outcomes and Service Delivery

Roundtable 2 - Leveraging Data and AI to Detect and Prevent Fraud, Waste, and Abuse

Roundtable 3 - Building Effective AI Governance Frameworks and Responsible AI Guardrails

Roundtable 4 - Unlocking Secure Data Sharing and Interdepartmental Collaboration in the AI Era

11:45AM

Transition Break

11:45 AM - 11:50 AM (5 mins)

11:50AM
Panel Discussion

Advancing Public Service Through AI and Data: Lessons Learned from Government Leaders

11:50 AM - 12:30 PM (40 mins)

Jason Charron
Director General, Compliance Programs Branch, Small and Medium Enterprise Directorate, Canada Revenue Agency
Amarjeet Kaur
Digital Service Design, Analytics & AI, Innovation, Science and Economic Development Canada
Todd Whitley
Director of Artificial Intelligent Center of Enablement, Employment and Social Development Canada
Christine Jackson Moderator
Executive Director, Public Sector Canada, SAS

Government leaders will share lessons learned from implementing AI and data initiatives, highlighting how agencies are leveraging emerging technologies to improve operations, strengthen decision-making, and advance public service delivery.

  • Leveraging AI and data to enhance government operations and outcomes
  • Sharing lessons learned from real-world technology adoption
  • Identifying opportunities to scale innovation while maintaining trust and accountability
12:30PM

Closing Remarks from the Chair & Begin Lunch

12:30 PM - 1:00 PM (30 mins)

Questions?

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Registration is free for government