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Health and Human Services
National Insights – Summer Edition

Wednesday, 2 March 2022 | 11am – 1pm AEDT | Online

Event Overview

Advancing Digitally-Enabled Patient-Centric Systems

Join us to kick off the first quarter of 2022, a radical year of disruption for the Australian Health and Social Care Sector in an unprecedented global post-pandemic age. The risk of not exponentially advancing becomes greater than the risk of “doing things the way they’ve always been done”. The rapid evolution of global health systems, patient-centric design and digital enablement is no longer in “the future”; it is in “the now”.

With higher pressure on resources, shifting population needs, growth in healthcare expenditures and evolving consumer expectations for better patient experience and outcomes, the emphasis is on delivering more value with less.

We will discuss the future of telehealth, remote and shared care, as well as digital’s increasing part in enabling Australian Healthcare Systems; focussing on lessons learnt, applications of technology and how data is used to drive real value and patient outcomes. Evolution in leadership and change management capabilities are vital for embracing new developments, driving supportive cultures, collaboration, and workforce readiness for the coming years.

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Benefits of Attending

Uncover crucial insights to navigate a new operating environment and infrastructure defined by distance and demand for personalised, shared and intuitive care

Learn how to unlock the potential of existing and future investment into digitalisation and data technology and its application for data-driven and outcome- based care

Discuss the leadership, implementation and improvement science, frameworks and strategies that empower and enable a digitally-adept and patient-centric workforce

Equip yourself with the tools and first-hand case studies to improve digital strategy implementation for increasing demands in patient experience and outcomes

A Sneak Peek Of Your Inspiring Speakers

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Amanda Cattermole
Chief Executive Officer
Australian Digital Health Agency

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Tony Krizan
CFO, CIO, Executive Director Corporate Operations & Information
National Health and Medical Research Council

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Karol Petrovska
Director of Virtual Care
NSW Ministry of Health

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Learne Durrington
Chief Executive Officer
WA Primary Health Alliance

Key Sessions

KeynoteKeynoteKeynotePanel Discussion 1Panel Discussion 2

A Systems Approach to Digitally-Enabled, Patient-Centric and Sustainable Care – What Will It Take?

  • Digital’s role in a more patient-centric, integrated and resilient health and social care model, and what this means for the future
  • Co-designed, interconnected and innovative healthcare models, systems and planning

Health informatics and data science to facilitate data-enabled care

  • Translating data into real, actionable, strategic and care-based patient outcome improvements
  • Real time, linked big-data for clinical decision making
  • What needs to be in place for successful data-led insight: infrastructure, quality, governance and ethics

Leadership and Workforce Readiness to Realise Truly Data-Informed, Patient Centric and Value-Driven Care

  • Leadership, change management, policy and culture using implementation and improvement science, and analytics
  • What customers and clinicians need from leadership to ensure quality, safety and satisfaction during business transformation
  • The role that communication, partnerships and in collaboration plays for a successful, interconnected and integrated operating syste

Beyond Telehealth – The Rise of the Virtual and Shared Care Environment

  • For the ultimate aim of improving patient outcomes, what are the greatest impact areas to evaluate when defining and integrating new models of virtual care
  • How can we sustainably manage any disruptions to person-centred care with enhanced clinical decision making in the world of data sharing, big data and AI algorithms
  • How can we best approach the funding, governance, leadership and policy issues relating to virtual health care transformations during and after COVID-19
  • What are your top tips to best prepare our people and workforce for what’s to come

High-Tech is already here. What are we missing? – Partnering Health and Technology

  • Lately, digitalisation and automation advances and disruption in healthcare is evident. What can we learn from the last two years?
  • How can healthcare continue rapid change, decouple from legacy infrastructure, and become more efficient, effective and customer friendly. What’s missing?
  • The role leadership, change management and culture play in partnering with technology solutions
  • Top tips in overcoming major digital transformation challenges

Your Registration

Virtual Presentations

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gaining unique perspectives


An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges

Leading Technology Solutions

Hear  from leading solutions providers in the government space as they explore key technologies to improve citizen services


Receive on-demand access to session content on the complimentary Public Sector Network social learning platform

What Your Peers Had to Say

“I really enjoyed the session. It was very interesting and informative”
Central Adelaide Local Health Network

“The clinical example sessions were great – very relevant “
Tasmanian Health Service, Hospitals South

“It was great to get the insights from a range of speakers”
Australian Primary Health Care Nurses Association

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