Digitising and Scaling Corporate Services for Back Office Transformation

Part of the Corporate & Shared Services National Insights Series

Wednesday, 27 April 2022 | 11am – 1:10pm AEST | Online

Event Overview

Reimagining Business Processes to Enable the Evolving Government 

Corporate functions play a crucial role in department-wide decision-making and excellence. Coupled with modern approaches to strategy, analytical insight reporting, and ever-evolving trends and expectations, working to deliver value internally and externally means the back-office
must always be looking to optimise their ways of working, and fast.

To aid further exploration of how corporate functions can lean into new technologies and processes to accelerate efficiencies, we’ve put together this ‘Autumn Edition’ Virtual Event as part of our 2022 Corporate & Shared Services Community National Insights series.

Join us as we hear case studies from corporate-focused peers and discuss how to further integrate modern practices into all corporate
service roles across Australia’s public sector.

public sector network event overview image

Benefits of Attending

Address the key themes and challenges keeping the
back-office out of date and inefficient

Explore how corporate functions
are addressing the demands of constant disruption,
increased pace, and changeable outcomes

Consider the role each back-office division plays in
accelerating an organisation’s overall vision

Explore how your department could embrace
innovative approaches to corporate service delivery

A Sneak Peek Of Your Inspiring Speakers

Katrina Tonkin
Chief Finance Officer
Australian Sports Commission

Andrea Mayer
Director Financial Services & Strategic Sourcing, Corporate Services Department of State Development, Infrastructure, Local Government & Planning

Dr. Shikha Sharma
Director Business Improvement & Technology
Department of Human Services SA

Key Sessions

International KeynoteGovernment KeynoteGovernment KeynotePanel Discussion

Beyond Covid – Further Pivoting the Way We Do Strategic Stakeholder Partnering, Engagement and Management

  • Decisive approaches in dynamic, disruptive times
  • Identifying and exploring the strategic pillars of next-generation partner management
  • Embedding emerging tools and proactive digital initiatives to enhance supplier relationships and engagement

The Future of Procurement – How Procurement Transformation is Being Enhanced by Digital at Customer Service NSW

  • Creating a sustainable model for digital procurement transformation
  • Taking a holistic view to assess each angle with a contributing and collaborative team of experts in the field
  • How new technologies are being used to to enhance the compliance, governance, and policy making practices of procurement

Successfully navigating an agile procurement team and strategic sourcing function in governments

  • Responding to changing economic environment, government priorities and labour market conditions
  • Laying the foundations for repositioning procurement activities and resources
  • Implementing the new focus and direction for strategic sourcing

The Contribution of Finance in Organisational Evolution

  • How finance divisions are leveraging modern technologies to benefit the back-office process and accuracy
  • What practices need to be established, or better understood by all finance staff, to maximise the potential of these adaptations
  • What are your top tips for innovating finance process to influence excellence on an organisational level

Your Registration

Virtual Presentations

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gaining unique perspectives


An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges

Leading Technology

Hear  from leading solutions providers in the government space as they explore key technologies to improve citizen services


Receive on-demand access to session content on the complimentary Public Sector Network social learning platform

What Your Peers Had to Say

“Really good mix of industry/business specialists giving a very balanced view of the benefits of moving into digitally-based systems.”
Department of Transport and Main Roads 

“A diverse range of opinions with similar outcomes to achieve value for money during this health pandemic period moving forward – Procurement.”
ACT Government 

“Really good range of speakers with different case studies“
Services Australia 

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