What’s In Store for 2024
The Victorian Government Digital Strategy 2021–26 sets the vision for creating a digital, thriving Victoria. It charts the direction for delivering better, fairer and more accessible services.
With this in mind, we’ve designed the full-day Victorian Public Sector Digital & CX Roadshow 2024 around these three key pillars, with a special focus on exploring ‘simple, easy and connected’ digital services.
Unpack the next phase of delivering a coordinated and collaborative approach across government.
Key People You’ll Meet
Chiefs, Executive Directors, Directors, Managers of:
Transformation, Improvement & Innovation
Citizen Experience & Engagement
Customer Contact & Contact Centres
Information & Insights
Benefits of Attending
Collaborate with peers to hear how they’re delivering better, fairer, more accessible services across Victoria
Balance aspiration with pragmatism – understand how to best deliver more personalised and consistent services
Power a digital ready Victorian public sector – improving operations, work collaboratively and develop a workforce skilled for the future
Create a thriving digital economy within Victoria — attracting talent, upskill communities and businesses and bridge digital divide
What Your Peers Had To Say
The speakers were amazing and shared a lot of useful information
It was great to be at an in person event again. The speakers were all really engaging.
Department of Jobs, Precincts and Regions
Amazing opportunity for face-to-face networking!
Department Of Transport
2024 Speaker Panel
Digital Victoria, Department of Government Services
Chief Information Officer,
Department of Families, Fairness and Housing
Executive Director, Brand and CX, Department of Transport
Executive Director, CX, Digital and Delivery, Solar Victoria, Department of Energy, Environment and Climate Action
Chief Executive Officer, Victorian Agency for Health Information
Enterprise Projects and Change Delivery,
Department of Energy, Environment and Climate Action
Director, Customer Experience,
Solar Victoria, Department of Energy, Environment and Climate Action
Chief Customer Officer,
Discussing the Most Current Topics
Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gain unique perspectives
An opportunity to engage with your peers from across the state in dedicated networking sessions, interactive roundtable discussions and meal breaks
Hear from leading solutions providers in the government space as they explore key technologies to improve citizen services
Receive on-demand access to session content on the complimentary Public Sector Network social learning platform
9 Inspiring Speakers
Hear from and network with the industry’s most senior Victorian government decision makers in digital transformation, communication, service delivery and more.
A Chance to Get Out of the Office
Join 100+ of your peers set to come through the doors of the showcase. Kick up your heels and strike up a conversation – who knows where it may take you?
An Immersive Show Floor
The exhibition floor will showcase bleeding edge technology providers that provide solutions for your most pressing challenges. Pop down in the networking breaks and explore the expo.
The PSN roadshow was well-organised and executed, with topical content and interesting speakers, great communication, and discussions on the day. We made some meaningful connections and intend to continue working with PSN!
– Melbourne Polytechnic