Public Sector Innovation Show - Ontario
Agenda
Toronto, 10 September 2024
All times in EDT
7:30 am
Registration and Exhibition Opens
8:30 am
Welcome from the Public Sector Network
8:40 am
Welcome from the Chair
9:00 am
Ministerial Address
9:10 am
Enhancing Policy Making through Data Science
9:30 am
AI Unleashed: Navigating the Realms of Possibility
- Discover real-world applications of AI transforming government services
- Explore how AI enhances operational efficiency and anticipates citizen requirements
- Get insights into the concrete opportunities reshaping the public sector
9:50 am
Embracing Change as Fuel for a People-Centric Future
Greg Essensa, Chief Electoral Officer, Elections Ontario
Maud Murray, Deputy Minister, Ministry of Red Tape Reduction
- How can we foster a culture that sees change, including AI, as an opportunity for enhancing public services?
- In what ways can technology be leveraged to ensure change initiatives are directly benefiting the community and enhancing citizen engagement?
- What strategies are effective in preparing and supporting employees through transitions that prioritize people-centric outcomes?
Greg Essensa, Chief Electoral Officer, Elections Ontario
Maud Murray, Deputy Minister, Ministry of Red Tape Reduction
10:20 am
Refreshment Break
10:50 am
Welcome from Track Chair: Prioritizing Future Technology Imperatives
10:50 am
Welcome from Track Chair: Bridging the Divide Between Digital and Customer Experience
11:10 am
AI as a Policy Supporter: Leveraging Intelligent Systems for Informed Decision Making
Manish Agarwal, Chief Information Officer, Government Services Integration Cluster, Ministry of Public and Business Service Delivery and Procurement
- Explore next-generation technologies and their application to address pressing government challenges
- Discover innovative approaches to stay ahead in an ever evolving digital landscape for the public sector
Manish Agarwal, Chief Information Officer, Government Services Integration Cluster, Ministry of Public and Business Service Delivery and Procurement
11:10 am
Advancing Citizen-Centric Digital Services
- Leveraging digital technologies to advance strategic goals
- Exploring new ways to use digital technologies to improve service delivery and customer experience
- Lessons to learn – getting to grips with the digital tools that citizen really want
11:30 am
Future-Proofing Government with Smart IoT Solutions
- Unleashing the Power of IoT: How IoT technologies can revolutionize public sector services
- Real-time Data for Real Impact: Harnessing IoT data for datadriven decision-making
11:30 am
Unleashing the Potential of AI in Transforming Digital Customer Experience (CX) for Public Services
- Explore the latest advancements in AI and its role in revolutionizing CX strategies for public sector organizations
- Discover real-world use cases where AI-driven applications have significantly improved citizen interactions and service delivery
11:50 am
Industrializing AI
11:50 am
Integrating AI for Enhanced Citizen Experience: Balancing Privacy and Innovation in Public Services
12:10 pm
Shaping the Future: Unleashing Futuristic Tech Solutions for Government Challenges
12:10 pm
Igniting Citizen Engagement: Empowering a Personalized Digital Experience
- Learn how to leverage personalization to drive meaningful citizen interactions and engagement
- Discover strategies for tailoring digital experiences that resonate with individual citizens and foster active participation
12:30 pm
Pioneering the Technological Frontier: Charting the Course for Public Sector Innovation
Sumon Acharjee, Chief Information Officer, City of Markham
- Which emerging technologies will revolutionize the public sector, and how can governments prepare?
- What risks and hurdles accompany widespread tech adoption, and how can governments overcome them?
- How can governments balance tech benefits with citizen data privacy and security, ensuring responsible use?
Sumon Acharjee, Chief Information Officer, City of Markham
12:30 pm
Building a Digital-First Government: Challenges and Opportunities
Dorothy Eng, Chief Executive Officer, Code for Canada
- What are the key challenges faced by the public sector in transitioning to a digital-first approach, and how can they be
overcome? - How can emerging technologies such as AI, blockchain, and IoT be leveraged to enhance citizen services and government operations?
- How can government agencies collaborate with the private sector to drive innovation and implement cutting-edge technologies?
Dorothy Eng, Chief Executive Officer, Code for Canada
1:00 pm
Networking Lunch Break
2:00 pm
Interactive Roundtable Discussions
Co-hosted Roundtable Discussions
- Enhancing Citizen Experience: Strategies for Seamless Digital Service Delivery
- Cybersecurity in the Digital Era: Protecting Sensitive Government Data and Systems
- Agile Government: Implementing Agile Methodologies for Faster Digital Solutions
- Open Data Initiatives: Leveraging Data Transparency to Drive Innovation and Collaboration
- Cloud Adoption Strategies: Streamlining Government Operations through Cloud Solutions
- Emerging Technologies for Government: Exploring the Potential of AI, IoT, and Blockchain
- Digital Transformation Roadmaps: Key Steps to Transform Traditional Government Services
- Future-Proofing Government Infrastructure: Enhancing Resilience and Scalability
- Citizen-Centric Innovations: Co-Creating Solutions with Citizens to Address Societal Challenges
- Data-Driven Decision Making: Leveraging Analytics for Evidence-Based Policy Formulation
- Data Privacy and Ethics: Balancing Data Utilization with Privacy Protection
- Predictive Analytics in Government: Enhancing Service Delivery and Resource Allocation
- Big Data Management: Overcoming Challenges in Storing, Processing, and Analyzing Vast Data Sets
- AI-Driven Insights: Harnessing Artificial Intelligence to Enhance Data Analytics in the Public Sector
- Building a Resilient Workforce: HR Strategies for Employee Well-being and Engagement
- Diversity and Inclusion in Government: Fostering a Culture of Equality and Representation
3:00 pm
Welcome back from the Chair
3:05 pm
Empowering Innovation with Data, Technology, and AI: A Future-Forward Perspective
3:25 pm
Streamlining and Unifying Multi-Cloud Ecosystems for Enhanced Service Delivery
- Enhancing Performance through Integrated Cloud Solutions
- Simplified Solutions for Efficient Service Delivery
3:45 pm
Navigating Tomorrow: The Impact of AI on Government Technology and Strategic Pathways Forward
Melissa Kittmer, Assistant Deputy Minister, Strategic Policy, Ministry of Public and Business Service Delivery and Procurement
Dan Wilkins, Chief Information Security Officer, Arizona Department of Economic Security
4:15 pm
Closing Remarks from the Chair, followed by Networking Reception
2024 Event Partners
PwC
At PwC Australia our purpose is to build trust in society and solve important problems. We are part of a network of firms in 157 countries with more than 208,000 people who are committed to delivery quality in assurance, advisory... Learn More
Advisory, Consulting, Tax
Enterprise
IBM
Let's Create Learn More
Information Technology & Services
Enterprise
Maximus
Moving people forward Learn More
Consulting, Cybersecurity, Digital Government & CX, Government Relations, Training & Education
Enterprise
Amazon Web Services
AWS Cloud for the Public Sector in Australia and New Zealand, Imagine what you can achieve, together with AWS. Learn More
AI/ML, Business & Digital Transformation, Cloud & Computing, Cybersecurity, Data Analysis
B Corporation, Enterprise, Social Enterprise
ServiceNow
State & Local Government works with ServiceNow Learn More
Digital Government & CX, Enterprise & IT Solution Architecture, Human Resources/Personnel, Information Technology & Services, Security
Enterprise
ThoughtExchange
ThoughtExchange is the leading AI engagement and experience platform. Learn More
Community & Stakeholder Engagement Software
Medium
Snowflake
Snowflake enables organizations to mobilize their data with Snowflake’s Data Cloud. Customers can unite siloed data, discover and securely share data and execute diverse analytic workloads. Learn More
AI/ML, Architecture & Planning, Business & Digital Transformation, Cloud & Computing, Collaboration, Data Science & Artificial Intelligence Services, Enterprise & IT Solution Architecture, Information Technology & Services, Managed Services, Professional Services
Enterprise, Medium
Informatica
Where data and AI do more Learn More
AI/ML, Business & Digital Transformation, Data Management, Data Privacy & Governance, Government Administration
Enterprise
Cradlepoint
Cradlepoint wireless edge solutions unlock the power of LTE and 5G cellular networks to give your WAN the boundless reach, nonstop reliability, and real-time agility it needs to keep up with your business. Connect fixed and temporary sites, vehicles, field... Learn More
Mobility & Wireless, Networking
Enterprise
ThinkOn
Where Data Thrives Learn More
Cloud & Computing, Critical Infrastructure, Data Centres, Data Management, Managed Services
Enterprise, Medium
RSM Canada
The Power of Being Understood Learn More
Accounting, Consulting
Enterprise
Cúram by Merative
Transform the delivery of social services to support our communities Learn More
Digital Government & CX, Government Administration, Innovation, Low code/No code, Software
Enterprise
Dataminr
Know First, Act Faster Learn More
AI/ML, Critical Event Management, Critical Infrastructure, Cybersecurity, Emergency Response
Enterprise
Teranet Inc.
Reliable Data & Insightful Registry Solutions Learn More
Architecture & Planning, Business & Digital Transformation, Critical Infrastructure, Document Management, Service Design
Enterprise
Knockri Inc.
Shortlist talent efficiently & equitably Learn More
Government Administration, Human Resources/Personnel, Staffing and Recruiting, Talent Sourcing
Medium
Compucom
Technology Driven. People Powered. Learn More
Enterprise & IT Solution Architecture, Managed Services, Outsourcing/Offshoring, Procurement, Professional Services
Enterprise
Qlik
Qlik® Now the industry leader in data integration, data quality, and analytics solutions. Learn More
Business Intelligence, Data Analysis, Data Management, Data Privacy & Governance
Enterprise, Medium
Dell Technologies
Dell Technologies (NYSE:DELL) helps organizations and individuals build their digital future and transform how they work, live and play. Learn More
Information Technology & Services
Enterprise
Environics Analytics
Power your public programs with data analytics. Learn More
Business Intelligence, Data Analysis, Data Management, Data Privacy & Governance, Marketing and Advertising
Medium
Code for Canada
Code for Canada is a national nonprofit that enables governments to deliver better digital services and empowers communities to solve civic challenges. Our programs connect residents, government innovators and civic technologists, so they can work together to build a better... Learn More
Software Development
Medium