Healthcare Infrastructure Showcase: Digital & Patient Experience
Agenda
Toronto, 26 September 2024
All times in EDT
8:00 am
Registration and Networking Breakfast
8:30 am
Welcome from Public Sector Network
8:40 am
Welcome from the Chair
9:00 am
Transforming Healthcare Facilities: Integrating Digital Infrastructure with Sustainability Measures
- Explore how digital technologies can synergize with sustainability measures in healthcare facilities, highlighting the potential to enhance efficiency while minimizing environmental impact.
- Discuss the broader benefits of integrating sustainability, such as creating healing environments, improving patient experiences, and fostering a culture of environmental responsibility among stakeholders.
- Emphasize the crucial role of technology partners in driving this integration, stressing the need for collaborative innovation and scalable solutions to empower healthcare providers on their sustainability journey.
9:20 am
Revolutionizing Healthcare Infrastructure: Leveraging Digital Technology and IIoT for Transformative Impact Across Stakeholders
- Explore how digital technology and IIoT solutions can revolutionize patient care delivery, including remote patient monitoring, telemedicine, personalized treatment plans, and predictive analytics for early intervention.
- Highlight the potential for improved care coordination, communication, and collaboration among multidisciplinary teams through digital platforms and connected devices.
- Explore how digital technology and IIoT optimize operational efficiency within healthcare facilities, including asset management, inventory tracking, facility maintenance, and resource utilization.
- The role of real-time alerts, remote monitoring, and predictive analytics in identifying potential safety hazards, preventing adverse events, and maintaining high standards of quality and patient safety
9:40 am
Modernizing Hospital IT Infrastructure; Doing More with Less in Increasingly Lights Out Environments
- Staffing shortages in IT are leading to a larger workload for an ever shrinking workforce bringing about a need to automate processes
- Remote visibility into IT environments is imperative for faster response times to critical incidents and more proactive measures
- Single pane of glass views enabled through centralized monitoring platforms are becoming table stakes to enable staff resourcing, optimized OPEX budgeting through operational and capacity planning, and the elimination of guesswork in audits
10:10 am
Refreshment Break
10:30 am
Welcome from Track Chair: Navigating Mindset Change and Challenges in Shifting to Digital Healthcare Delivery
- Discuss the impact of cultural factors, organizational inertia, and regulatory constraints on the pace and success of digital transformation efforts in healthcare.
- Showcase strategies and best practices for overcoming challenges in the shift to digital healthcare delivery, including leadership commitment, stakeholder engagement, and change management approaches.
- Explore the importance of fostering a culture of innovation, experimentation, and collaboration to drive mindset change and overcome resistance to digital transformation.
10:30 am
Welcome from Track Chairs: Adapting to Change: Agile Strategies for Healthcare Workforce in Meeting Dynamic Citizen Needs
- Showcase agile strategies and practices that empower healthcare workforce to meet dynamic citizen needs, such as cross-training, skill development, and flexible staffing models.
- Highlight the value of interdisciplinary collaboration, team-based care, and patient-centered approaches in delivering responsive and personalized healthcare services.
- Discuss the role of technology in enabling agility, including telemedicine, mobile health apps, and digital health platforms that facilitate remote care delivery and patient engagement.
10:50 am
Cybersecurity in Healthcare: Safeguarding Patient Data Across Organisations
Emerson Rajaram, CISO, Wellington-Dufferin-Guelph Public Health Agency
- Discuss strategies for navigating regulatory frameworks, establishing trust relationships, and overcoming legal barriers to effective information sharing and collaborative cybersecurity initiatives.
- Explore common cybersecurity risks and threats affecting healthcare organsations
- Discuss the potential impact of cyberattacks on critical infrastructure, financial systems, government operations, and public safety, highlighting the cascading effects and interconnected nature of cyber risks.
Emerson Rajaram, CISO, Wellington-Dufferin-Guelph Public Health Agency
10:50 am
Human-Centered Healthcare: Balancing Technology with Empathy and Collaboration in Healthcare Infrastructure Evolution
- Emphasizing Human-Centered Design: Prioritize the development and implementation of technology solutions that prioritize the needs, experiences, and well-being of patients, healthcare professionals, and other stakeholders.
- Promoting Collaborative Action: Advocate for inclusive and participatory approaches to support the healthcare provider’s mission, programs, research, and community outreach efforts.
- Fostering Empathy and Connection: Highlight the importance of maintaining human connections and empathy in healthcare delivery, even as technology plays an increasingly prominent role, to ensure that patients feel valued, supported, and understood throughout their healthcare journey.
11:20 am
Empowering Patients, Transforming Healthcare: The Role of Technology Partners in Driving Patient Engagement
- Showcase specific digital tools such as patient portals, mobile apps, and wearable devices that enable patients to actively participate in their care journey, access health information, and communicate with healthcare providers.
- Solutions that overcoming barriers like limited access to information and communication gaps, fostering collaboration between patients and providers, and promoting trust and reducing disparities.
- Discuss the role of data analytics and feedback mechanisms within digital platforms to measure the effectiveness of patient engagement initiatives, track key metrics such as patient satisfaction and health outcomes, and drive continuous improvement for enhanced healthcare delivery.
11:20 am
Empowering the Next Generation: Innovations in Healthcare Education and Training
- Technology-enabled patient engagement solutions drive active participation, shared decision-making, and personalized healthcare experiences, improving outcomes and satisfaction.
- Overcoming barriers like limited access to information and communication gaps, these solutions foster collaboration between patients and providers, promoting trust and reducing disparities.
- Embracing data-driven approaches and personalized care models, stakeholders can measure impact, refine strategies, and prioritize patient empowerment, reshaping healthcare delivery for the future.
11:40 am
Balancing Clinical Needs with Healthcare Digitalisation
Alexis Villa, Senior Director of Digital Health and Program Delivery, Altum Health
- Optimize digital solutions like EHRs and telemedicine for streamlined clinical workflows without compromising quality.
- Ensure patient-centered care by implementing personalized communication channels, patient portals, and virtual care options.
- Address data privacy, promote interdisciplinary collaboration, and invest in digital literacy to effectively navigate healthcare digitalization.
Alexis Villa, Senior Director of Digital Health and Program Delivery, Altum Health
11:40 am
Navigating the Nexus: Synergizing Clinical Needs, Technological Innovations, and Infrastructure Development in Modern Healthcare
Krista Jangaard, President & CEO, IWK
12:00 pm
Transformative Partnerships: Accelerating Innovation in Healthcare through Collaboration
- Discuss the benefits of collaboration between technology partners and healthcare organizations, such as access to expertise, resources, and cutting-edge technologies.
- Highlight successful examples of partnerships that have resulted in groundbreaking solutions and improved healthcare outcomes.
- Explore the current challenges and opportunities within the healthcare industry, including the shift towards value-based care, increasing demand for digital health solutions, and evolving regulatory landscape.
12:00 pm
Empowering Patient-Centric Care: Technology Partnerships Driving Innovation in Healthcare Delivery
- Explore how technology partnerships enable innovative healthcare delivery by leveraging digital solutions such as electronic health records, telemedicine platforms, and mobile health apps to empower patients, improve care coordination, and enhance the overall patient experience.
- Advocate for collaborative partnerships between technology companies and healthcare providers, focusing on co-designing solutions, overcoming barriers, and measuring impact through patient-reported outcomes and quality improvement metrics to drive continuous improvement in patient-centric care delivery.
12:20 pm
AI-Powered Insights: Transforming Early Detection and Addressing Healthcare Inequities
- Emphasizing the need for culturally sensitive approaches, patient-centred care models, and partnerships with community organizations to ensure equitable access to early detection services.
- Address the ethical considerations surrounding using AI for early detection, including concerns related to data equity, algorithmic bias, and potential exacerbation of healthcare disparities.
- Explore future directions and opportunities for leveraging AI-powered insights to advance health equity, including the integration of social determinants of health data to meet the needs of diverse populations.
12:20 pm
Revolutionizing Healthcare: The Power of Patient Engagement Solutions in a Digital Era
- Explore the role of patient engagement in promoting shared decision-making, fostering trust between patients and providers, and reducing healthcare disparities.
- Discover the impact of socioeconomic factors, health literacy levels, and cultural considerations on patient engagement efforts.
- Highlight the importance of fostering a culture of transparency, empathy, and respect in patient-provider interactions.
12:40 pm
Lunch Break
1:40 pm
Interactive Roundtables
2:40 pm
Welcome Back from the Chair
3:00 pm
Tailored Healthcare Solutions: Personalizing Patient Care Through Innovative Technology
- Utilize comprehensive patient data to tailor care plans and treatment recommendations to individual preferences and needs.
- Offer diverse communication channels and digital tools to engage patients actively in their care and decision-making process.
- Ensure patient data privacy, security, and ongoing evaluation of personalized care interventions to optimize outcomes and satisfaction.
3:20 pm
Analyzing Success Metrics: Assessing the Financial Impact of Digital Tools on Patient Experience, Safety, and Business Performance
- Exploring methodologies for quantifying the financial impact of digital tools on healthcare facilities.
- Identifying key performance indicators (KPIs) and metrics for evaluating the ROI of digital investments.
- Leveraging data analytics and predictive modeling to forecast the long-term financial benefits of digital initiatives.
3:40 pm
Breaking Down Barriers: Advancing Health Equity through Innovative Healthcare Delivery
- Discuss systemic factors contributing to health disparities, such as socioeconomic status, racial and ethnic discrimination, geographic location, and access to healthcare resources.
- Explore strategies for addressing structural inequities within healthcare systems, including workforce diversity initiatives, anti-racism training, and policies promoting equitable resource allocation.
- Examine the importance of culturally responsive care, language access services, and patient-centered communication in promoting equitable healthcare delivery.
- Explore evidence-based interventions for improving health outcomes among marginalized populations, including chronic disease management, preventive care, and mental health support.
4:10 pm
Closing Remarks from Chair, followed by Networking Drinks
