2024 Government Innovation Show - Colorado

Agenda

Denver, 08 October 2024

All times in MDT

7:30 am

Registration and Networking Breakfast

8:30 am

Welcome from the Public Sector Network

8:40 am

Welcome from the Chair

9:00 am

Government Keynote

Marshalling Technology Trends for the benefit of Colorado

David Edinger, Chief Information Officer & Executive Director, Colorado Governor’s Office of Information Technology

David Edinger, Chief Information Officer & Executive Director, Colorado Governor’s Office of Information Technology

9:20 am

Government Keynote

Seamless Citizen Engagement: The Path to Simplicity

The Hon. Victor Dominello, Former Minister for Digital and Customer Service, NSW Government & Founder, ServiceGen

Modern Government Service Delivery is challenging, and as senior leaders within the public sector you are all at the forefront of that challenge. Discover how The New South Wales government in Australia developed more responsive, secure, and efficient government services.


The Hon. Victor Dominello, Former Minister for Digital and Customer Service, NSW Government & Founder, ServiceGen

9:40 am

Platinum Partner

Leading Change: Transforming Citizen Services Through Technology Bases Initiatives

10:00 am

Government Keynote

How the Colorado Governor’s Office of Information Technology Drives Digital Equity

William Chumley, Chief Customer Officer, Colorado Governor’s Office of Information Technology
Brandy Reitter, Executive Director of the Colorado Broadband Office, Colorado Governor’s Office of Information Technology

10:20 am

Panel Discussion

Determining & Detailing Your 2025 Strategic Plan

A value-based strategy will help to achieve greater success for your team and organization. Today, leaders need to fine-tune their day-today tasks; rethink how they operate, and even why they exist. This requires organizations to chart a path by considering the effects these variables will have in their 2025 strategic plan.

This panel of leaders will discuss what their priorities are and how to ensure they are successful.

Heather Weir, Strategy, Performance and Admin Office, Colorado Governor’s Office of Information Technology (Pending Agency
Confirmation)
Andrea Day, Senior Information Technology Director, Colorado Governor’s Office of Information Technology (Pending Agency Confirmation)

11:00 am

Refreshment Break

11:30 am

Data & Technology Track

Welcome from the Track Chair

11:50 am

Government Keynote Data & Technology Track

Colorado Department of Revenue: How a data-driven culture fosters continuous improvement

Anthony Fisher, Head of Data Management and Analytics, Colorado Department of Revenue & PSN Advisory Board Member
Michael Arrington, Chief Strategy Officer, Colorado Department of Revenue

12:10 pm

Gold Partner Data & Technology Track

Defending your Landscape against Cybersecurity Threats

12:30 pm

Government Keynote Data & Technology Track

How to Prioritize Your Cybersecurity Applications on a Limited Budget

Prioritizing your cybersecurity applications is vital to making progress towards addressing vulnerabilities. However, most cybersecurity initiatives face more demand than financial resources available. Leaders are often under pressure to simultaneously deliver on today’s pressing commitments by troubleshooting and finding innovative solutions while investing in applications that will allow for future success.

12:50 pm

Gold Partner Data & Technology Track

Accelerating and Optimizing Your Cloud Journey

1:10 pm

Panel Discussion Data & Technology Track

Improving Citizen’s Experience Through Technology

This panel of leaders will address the following:

  • Identify what tools and technologies will support your goals
  • Embedding recent technology with minimal disruption to business
  • Best practices for creating information technology services that boost customer and employee experiences

 

Richard Todd, Chief Data Officer, City of Boulder, Colorado
Rosalie Johnson, Deputy Senior Director, State of Colorado DMV

11:30 am

Digital & CX Track

Welcome from the Track Chair

11:50 am

Government Keynote Digital & CX Track

Leading from the Human Perspective of Digital Transformation

Digital Transformation remains at the forefront of the public sector agenda, However, while it’s easy to get caught up in the technical
details of digital initiatives, the true success factors lie on the people side of the equation. This has become more challenging as we
contend with skills shortages, remote work, and multi-generational workforces as well as the rise of the contractor workforce.

In this keynote, you will hear insights to help you as a leader ensure that the human side of your digital transformation initiatives are
rock-solid and serves as a foundation for ongoing transformation.

12:10 pm

Gold Partner Digital & CX Track

The Roadmap to a Successful Digital Transformation

12:30 pm

Government Keynote Digital & CX Track

How to Create an Accommodation Plan: Lessons Learned and Processes

Karen Pellegrin, Senior Manager - Technology Accessibility Program, Colorado Governor’s Office of Information Technology
Karen Pellegrin, Senior Manager - Technology Accessibility Program, Colorado Governor’s Office of Information Technology

12:50 pm

Gold Partner Digital & CX Track

Leading Change - Transforming Citizen Services with a Digital Government

1:10 pm

Panel Discussion Digital & CX Track

Digital Transformation Playbook: Leveraging Technology for Citizen Services

Digital transformation is imperative for the State of Colorado to foster innovation. To design and successfully implement digital transformation initiatives, leaders must utilize with the correct technology tools, and strategic framework.

  • How to build a strong digital culture throughout your organization?
  • What processes need to be in place to ensure continuation of services due to interruption?
  • How do you engage with partners to develop and improve upon service delivery models?
    Jiles McCoy, Chief Innovation and Technology Officer, City of Golden, Colorado

1:40 pm

Networking Lunch Break

Roundtables

Roundtable Discussions

Split into specialized conversation areas and join engaging discussions to dive deeper into your innovation priorities.

  1. Information Technology Trends: What is on the Horizon?
  2. Leading the Way with Cloud
  3. Technology Solutions to Navigate the Data Driven Landscape
  4. Strengthening Security in the Age of Digital Transformation
  5. How DEIA is Shaping the Future of Work
  6. Establishing a Zero Trust Framework

3:30 pm

Government Keynote

Data in the Cloud: Creating Security Efficiencies with Technology

Data management, data warehousing and analytics are all moving to the cloud and opening new possibilities. However, this also creates the issue of protecting your data. This keynote session will address the technological imperatives for adapting your data architectures to the platform of the cloud, with tips on how to overcome common barriers to successful transition.

3:50 pm

Platinum Partner

Intelligence and Automation

4:10 pm

Panel Discussion

Upskilling in the Workplace: It is a Team Sport

The public sector is constantly evolving. Nearly every job will change, many quite profoundly, and many of your employees will need to be trained. Upskilling also comes at a time when emerging skill sets are scarce, and the talent market is competitive. To address this crisis, employers will need to both train employees in new areas and provide enabling technologies to boost their current productivity.
Suzie Miller, Director, Colorado Rural Workforce Consortium
Melissa Walker, Statewide Director of Workforce Solutions, State of Colorado – Department of Personnel
Corey Niemeyer, Director, Office of Operational Excellence, Colorado Department of Public Safety
Shamelle Chotoki, Data Scientist, State of Colorado

4:40 pm

Closing Remarks from the Chair, followed by networking