2024 Government Innovation California
Agenda
Sacramento, 13 March 2024
All times in PDT
7:30 am
Registration & Network Breakfast
8:30 am
Welcome from the Public Sector Network
8:40 am
Welcome from the Chair
9:00 am
California’s Technology Strategy: What Is on the Horizon
9:20 am
Platinum Partner Session: Hackers don’t break in they log in; preventing account takeovers
9:40 am
The Human Impact of Digital Transformation
Digital transformation is traditionally discussed in terms of its impact on efficiency. I believe that the public sector is poised to lead the digital transformation advocacy from a human impact perspective more than any other entity. The Los Angeles County’s Public Defender’s Office – the oldest and largest in the United States – will share how their digital transformation story impacted people’s lives, and how your can reframe the transformation conversation within your organization.
Mohammed Al Rawi, Chief Information Officer, Public Defender’s Office, County of Los Angeles
Melissa Mammenga, Deputy Public Defender, Public Defender’s Office, County of Los Angeles
Noah Cox, Deputy Public Defender, Public Defender’s Office, County of Los Angeles
Toral Malik, Deputy Public Defender, Public Defender’s Office, County of Los Angeles
Michael Coronado Kelly, Deputy Public Defender, Public Defender’s Office, County of Los Angeles
James Kessler, Senior Vice President, State & Local Industry Lead, Publicis Sapient
10:10 am
Diversity in Technology: A View from the Top
What does it take to land a leadership role in technology? Achieving smooth success is already a feat riddled with tests for any individual, but some face a
distinctly unique set of challenges. This panel will focus on diverse leaders in technology who are navigating this challenge, and their paths to getting there.
- What are the utmost priorities in service delivery, workforce, and technology?
- What barriers are impacting some from securing more leadership roles in technology across the public sector? How do we change the dynamic?
- What specific and action-oriented approaches should be taken to foster a culture that retains and promotes more individuals in technology
Maisha Dottery, Chief Information Officer, California Department of Community Services and Development & PSN Advisory Board Member
Wendy Weaver, Chief Information Officer, California Department of Conservation
Jennifer Chan, Deputy Director, Chief Information Officer, California State Lottery
Jennifer Elliott, Risk & Privacy Officer, California Environmental Protection Agency (CalEPA)
Rufus Coleman, SLED Director & General Manager, Infoblox
Moderator: Ehrien Marth, Major Account Executive, US Public Sector, Ping Identity
11:00 am
Refreshment Break
11:30 am
Welcome from Track Chair: Data-With Great Power Comes Great Responsibility
11:30 am
Welcome from Digital and CX Track Chair
11:50 am
How California Office of Data and Innovation is Accelerating Adoption of Data Science and Modern Data Tools within California
11:50 am
Bridging the Digital Divide: California Prison Authority
The realities of the digital divide come down to availability, affordability, and adoption. Even in 2024, there is a significant need to increase access to across the California Prison Authority. This keynote will discuss how the California Prison Authority promotes collaboration between organizations and others to create a common vision
12:10 pm
Gold Partner Session: Defending Data: The Power of Autonomous Protection
Transform your data into a business asset with Druva’s StateRAMP, and FedRAMP certified SaaS platform, offering autonomous protection, rapid response, and guaranteed recovery – all without the hassle of hardware or software management. Learn how we assist SLED organizations, ensuring security, compliance, and up to 50% TCO reduction for empowered public
sector data protection
12:10 pm
Gold Partner Session: How to utilize Operational and Experience Data as a “Single Source Of Truth” that can be leveraged to improve the citizen experience
Establishing a single integrated platform capable of carrying context across channels is the foundation of omnichannel. Omnichannel is not only best practice but a necessary step to reducing citizen effort, increasing satisfaction, and provide equity however only 21 percent of contact centers have this ability. Government agencies are looking for ways to move away from channel-focused point solutions and enable an extendable service architecture. Additionally, government agencies must pull together operational, product, and experience data into a “single source of truth” that customers and agents can leverage across any channel.
12:30 pm
Creating California Health and Human Services Agency’s IT & Data Strategic Plan
Creating a strategic plan can be a game-changer when it comes to how you run your department and projects. The strategic plan can help leaders define the roadmap for executing the actions that are needed to meet to meet deliverables. But really understanding Information technology and data and all its various components can be challenging. This keynote will address the
process of how California Health and Human Services Agency produced their agency’s IT & Data Strategic Plan.
12:30 pm
Implementing Historic Funding in Los Angeles County
Rebecca will discuss her new role in coordinating Infrastructure Investment and Jobs Act (IIJA) between various government jurisdictions: state, county, city, and with community partners.
12:50 pm
Gold Partner Session: : Building Your Cybersecurity Strategy Around AI
12:50 pm
Gold Partner Session: Frictionless Login and Identity Verification
1:10 pm
Panel Discussion: Using Data to Drive Technology Decisions
This dynamic discussion will feature different perspectives on how to best leverage data to achieve goals and decide on technology solutions.
David Noronha, Chief Information Officer, California Department of Insurance
Thomas Boon, Chief Information Officer, CA Governor’s Office of Business and Economic Development
Carleton Nolan, Vice President – Client Services, Provisio Partners
Moderator: Tim Coats, Regional Sales Manager, Delphix
1:10 pm
Panel Discussion: How California Harnesses Digital Services to Benefit Citizens
California is using digital services to better serve citizens, whether for paying taxes, accessing vital state benefits and services or renewing a driver’s license.
This panel will outline some ways in which the public sector can adopt digital services to streamline processes for the citizens of California.
Serenity Thompson, Deputy Director – Digital Services, California Department of Motor Vehicles
Ron Hughes, Deputy Director, EDDNext Modernization & Innovation, State of California Employment Development Department
Hayley Figeroid, Head of Government Relations, California Office of Data and Innovation
Steve Witt, Director of Public Sector, Nintex
Moderator: Shaw-chin Chiu, Managing Partner, State of California, IBM Consulting
1:40 pm
Networking Lunch Break
2:40 pm
Interactive Roundtable Discussions
- Leveraging AI / GenAI to Enhance Resident Services
Facilitated by: Sandy Kataoka, Partner, Digital Strategy & Interactive Experience Delivery Leader, IBM iX - Managing Data Risk & Sprawl Across the Multicloud
Facilitated by: Tim Coats, Regional Sales Manager, Delphix - Future-Ready Workforce: The Role of AI in Training and Upskilling
Facilitated by: Nick Walkowski, Sr. Client Success Manager, Anthology - Why AI Needs a Well-Governed Knowledge Management Solution
Facilitated by: Bill De DuFour, Director Pre-Sales Engineering, NICE - Future-Ready IT: The Security-Data-AI Trifecta
Facilitated by: Stephen Manley, Chief Technology Officer, Druva - How Low Code Can You Go? Technology Trends in No-Code/Low-Code Space
Facilitated by: Steve Witt, Director of Public Sector, Nintex - What’s your alternative? Nutanix, One Platform for All of Your Clouds
Facilitated by: Chad Hodges, President, HSB Solutions - Getting the Right People into the Public Sector and Keeping Them There: Talent Attraction, Workforce Development and Engagement, and DEI
Facilitated by: LinkedIn - Innovative Strategies to Reduce IT Costs while Improving IT Services
Facilitated by: Rob Silverberg, Chief Technology Officer, State and Local Government and Education (SLED) |Global Alliances, Unisys - Cybersecurity
Facilitated by: Kyle Jung, Systems Engineer, Veeam Software & Sean Everhart, Partner Manager, Veeam Software - Portable Digital Identity: Verify once anywhere and get frictionless access everywhere
Facilitated by: ID.me - Accelerating Digital Transformation and Business Realization with Low Code Technology
Facilitated by: Steven Park, VP of Sales and Customer Success, Aaseya IT Services & Alex Welsh, Senior Account Executive, Outsystems - Rise of the Machines! ZT Considerations in an AI-Enabled Enterprise
Facilitated by: Ryan Ettl, SLED Security Specialist, Infoblox - Not all MFA is created equal; importance of phishing-resistant multi-factor authentication
Facilitated by: Michael Santini, Enterprise Account Director, Yubico & Will Coleman, Principal Solutions Engineer, Yubico - Building Your Cybersecurity Strategy Around AI
Facilitated by: Victor Tham, Chief Technology Officer, OpenText Enterprise Cybersecurity
3:40 pm
Workforce Development: Attracting and Retaining Talent
The public sector workforce must attract and retain talent to deliver services and get results. It has been reshaped by dramatic events like COVID-19. This requires flexibility and an evolving workforce. How can the public sector compete with their recruitment and retention initiatives in today’s competitive landscape?
4:00 pm
Platinum Partner Session: The Caltrans Journey to Revolutionize Training
Join us for an exploration of how Caltrans moved from a basic training system to revolutionizing how they train. From achieving the basic capabilities of
state compliance tracking to the adoption of the newest AI tools, Caltrans is improving the training experience for both employees and course creators.
4:20 pm
Determining & Detailing Your 2024 Strategic Plan
A value-based strategy will help to achieve greater success for your team and organization. Today, leaders need to fine-tune their day-to-day tasks; rethink how they operate, and even why they exist. This requires organizations to chart a path by considering the effects these variables will have in their 2024 strategic plan. This panel of leaders will discuss what their priorities are and how to ensure they are successful.
Tonya Digiorno, Director of IT, El Dorado County, CA
Sarah Soto-Taylor, Deputy Secretary of Business Transformation, CA Government Operations Agency
Jeff Newton, Chief Deputy of Operations, California Geological Survey
Brendan Murphy, Chief of Staff, California Senate, Office of Henry Stern (SD-27)
Steven Park, VP of Sales and Customer Success, Aaseya IT Services
Moderator: Ehrien Marth, Major Account Executive, US Public Sector, Ping Identity
4:50 pm
Closing Remarks from the Chair, followed by Networking