Innovate QLD

• Why Digital Innovation Matters: Exploring the critical role of technology in Queensland’s development and prosperity.
• Innovation for Everyone: Creating a blueprint for inclusive growth, ensuring that no community is left behind.
• The New Face of Government: How innovation within government is paving the way for more responsive and efficient public services.

• Creating cultural change for innovation   
• Highlighting South Australia Government’s digital transformation journey   
• Discussing the challenges and opportunities for South Australia Government    
• Preparing students with technology skills for the future

• The importance of innovation to exceed citizen expectations   
• How collaboration drives the whole-of-government forward   
• Valuing all Queensland service users when creating future strategies

• Discover AI’s transformative potential through ethical principles and open collaboration.
• Learn from real-world government successes, driving innovation that benefits society.
• Understand key policy frameworks to ensure responsible AI deployment and achieve positive outcomes.

• Inclusivity for all – servicing regional areas and minority groups   
• How do we ensure contemporary services cater for all citizens?   
• Who has the most difficulty with access?   
• What are some areas of improvement to assist citizen access?   

• A comprehensive strategy to support sustainable battery manufacturing in Queensland   
• Producing high-quality batteries with minimal environmental impact   
• A dedicated research and innovation hub to drive advancements in battery technology   
• Education and skills development programs to cultivate a highly skilled workforce

In this session, Adobe’s John Mackenney will explore how leading local and global agencies create a virtuous circle of digital adoption, equity and efficacy and the hard-edged benefits for governments and citizens.

• The case for accelerating adoption of online public services is strengthened by evidence of untapped efficiencies for government and time savings for citizens.
• As services move further online, agencies must strike a balance between digital equity, efficiency, reliability and security, with opportunities to reinvest efficiency dividends in driving digital inclusion.
• Adobe research shows that Queensland agencies are lifting digital equity and the citizen experience, with more to be done. Join Adobe’s John Mackenney to explore how leading digital governments create a virtuous circle of digital adoption with benefits for all.

• Fostering a culture of innovation as the new normal   
• Forging strategic alliances with industry leaders, academia, and technology experts to leverage collective knowledge and expertise in driving forward-looking digital initiatives   
• Funding research and development of emerging technologies 

Energy Queensland embarked on an initiative to elevate their customer platform, recognising the need to enhance all digital customer capabilities. The goal was to deliver a best-in-class digital experience that would benefit both customers and internal stakeholders. Tim Brassel reflects on the project’s success, highlighting how it not only met but exceeded expectations. Through the adoption of modern ways of working, the project significantly improved the end-user experience, setting a new standard for digital engagement at Energy Queensland.

• User-centric digital platforms and applications to further streamline government services   
• Harnessing the power of data analytics and insights to drive evidence-based policymaking and improve service delivery   
• Crowdsourcing feedback, ideas, and solutions to co-create policies, programs, and initiatives   
• Embracing a culture of innovation by encouraging experimentation, iteration, and agility 

Roundtable 1: Creating a virtuous circle of digital adoption and inclusion in government
John Mackenney, Director, Adobe Digital Strategy Group, APAC, Adobe

Roundtable 2: The Government Data Journey | delivering an enhanced citizen experience with AI starts with a secure ICT Infrastructure foundation
Greg Phillips, Head of Digital Solutions & Innovation, Enterprise & Government, Vocus

Roundtable 3: Transforming Government: Innovations in Process, Automation, Efficiency, and AI
Stephen Monk, CEO, Engage Squared

Roundtable 4: Enable Rapid Innovation Through Accelerated Digital Delivery​
Stephen Parry, Director, PM Partners
Ray Wall, Client Engagement Director, PM Partners

Roundtable 5: From Innovation to Impact: Empowering Teams to Revolutionise Citizen Experience
Jason Lawrence, Founder and Director, SalesFix
Michael Perry, Regional Director, Salesforce Public Sector

Roundtable 6: Leveraging AI to Enhance Information Governance Outcomes
Anthony Turco, Chief Technology Officer, Objective Corporation Limited

Roundtable 7: Preparing for Generative AI in the Workplace: Identifying Capabilities and Strategic Preparations
Andrew Ridley Sales Director – Enterprise and Government, Intel
Rajiv Nair, Account Manager – Public Sector (ANZ), Intel
Syaiful Amin, Solution Architect, Intel

Roundtable 8: Cloud Adoption Across Australian States: A Queensland Perspective
Luke Hargreaves, Principal Solution Architect, Versent

Roundtable 9: Innovation, Collaboration and Inclusivity for Government Services
Francois Rizk, Director of Sales ANZ, Granicus

Roundtable 10: Maximising Value: Strategies for Extending the Life of Existing Investments for Cost Efficiency in Queensland Government
Jennifer Arnold, Advisory Services, Manager & Advisor, Public Sector Network

• Collaborative partnerships between the Queensland government and industry to identify strategic investment opportunities in key sectors   
• Fostering partnerships between government agencies, research institutions, start-ups, and established businesses   
• Work closely with industry partners to identify and capitalise on opportunities    
• Facilitating a conducive business environment for growth and innovation    

• The Issues facing emergency service staff in regional Queensland   
• What is needed to improve regional services   
• The plan ahead – areas of focus for the next twelve months